Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109939 Views
- 70 replies
- 9 likes
- 109939 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13431 Views
- 26 replies
- 2 likes
- 13431 Views
- 26 replies
- 2 likes
Superuser Contribution I am in kenya and I cant log in !
Hi everybody,I have been in nairobi since January, I have spotify premium, spotify worked until two days ago and now I cant even log in anymore.Please help! I need my music!!
- Hi everybody, I have been in nairobi since January, I have spotify premium, spotify worked until two days ago and now I cant even log in anymore. Please help! I need my music!!
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- Spotify Star
- 1184 Views
- 3 replies
- 0 likes
- 1184 Views
- 3 replies
- 0 likes
Solved!! Payment from Jamaica
PlanFree/PremiumCountry jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i would like to know how i can pay for premium from jamaic...
- Plan Free/Premium Country jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Spotify Star
- 845 Views
- 2 replies
- 0 likes
- 845 Views
- 2 replies
- 0 likes
Solved!! spotify in georgia (country)
I had spotify on my previous phone. Now I want to install it on my new phone and I can't. I'm currently living in Georgia (country) Is it imposssnbile to install it? even using my polish phone number?
- I had spotify on my previous phone. Now I want to install it on my new phone and I can't. I'm currently living in Georgia (country) Is it imposssnbile to install it? even using my polish phone number?
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- Spotify Star
- 1662 Views
- 1 replies
- 1 likes
- 1662 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify Premium Duo Payment Problem
PlanFree/PremiumCountryGreeceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Huawei Y7 Prime 2020Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.0.0 My Question or IssueI received a notification regarding my premium payment....
- Plan Free/Premium Country Greece Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Huawei Y7 Prime 2020 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.0.0 ...
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- Spotify Legend
- 525 Views
- 2 replies
- 0 likes
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Premium
- 525 Views
- 2 replies
- 0 likes
Superuser Contribution force to subsribe to duo premium ?
Hello,i recently changed my visa card, so this yesterday i had a message on spotify app, i clicked on and I enter visa information. spotify auto change my subscription from premium to duo premium, why? if i need to change my subscription i can do it ...
- Hello, i recently changed my visa card, so this yesterday i had a message on spotify app, i clicked on and I enter visa information. spotify auto change my subscription from premium to duo pr...
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- Spotify Legend
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution Why is Spotify Premium NOT available in the Dutch Caribbean?
Good morning,I have the free version of Spotify on my desktop and on my android device. Everything connected and works great. Love the service!! Ok... I want to upgrade. I live on Curacao, approximately 40 miles north of Venezuela, between Bonaire & ...
- Good morning, I have the free version of Spotify on my desktop and on my android device. Everything connected and works great. Love the service!! Ok... I want to upgrade. ...
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- Spotify Star
- 821 Views
- 2 replies
- 0 likes
- 821 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Spotify in Armenia (cis)
CountryArmenia My Question or IssueSpotify now open in Russia and cis Armenia = cis but I cant use spotify, how can i solve this problem?
- Country Armenia My Question or Issue Spotify now open in Russia and cis Armenia = cis but I cant use spotify, how can i solve this problem?
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- Spotify Star
- 4581 Views
- 7 replies
- 1 likes
- 4581 Views
- 7 replies
- 1 likes
Solved!! Enable Spotify for Armenia
Country: Armenia Device(iPhone 11 Pro Max)Operating System(iOS 13.) My Question or Issue Hi dear Spotify team.I really hope this message will be shared in your slack channels, and product, marketing and monetization teams will take this into account....
- Country: Armenia Device (iPhone 11 Pro Max) Operating System (iOS 13.) My Question or Issue Hi dear Spotify team. I really hope this message will be shared in your slac...
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- Spotify Star
- 1044 Views
- 2 replies
- 1 likes
- 1044 Views
- 2 replies
- 1 likes
Superuser Contribution Payed for giftcard, doesn't work
Hi, so I recently purchased a 10€ giftcard with a code and I wanted to enter it but it just said that something went wrong and I either should try it later (which I did) or I should look up to the standard support. I tried to follow the solutions fro...
- Hi, so I recently purchased a 10€ giftcard with a code and I wanted to enter it but it just said that something went wrong and I either should try it later (which I did) or I should look up to...
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- Moderator
- 2726 Views
- 22 replies
- 0 likes
- 2726 Views
- 22 replies
- 0 likes
Superuser Contribution What are the requirements to grant the Spotify support for Sri Lanka?
PlanFree/PremiumSri Lanka Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe desperately need the subscription of Spotify account in Sri Lanka and we are ready to pa...
- Plan Free/Premium Sri Lanka Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We de...
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- Spotify Star
- 627 Views
- 4 replies
- 1 likes
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Sri Lanka Support
- 627 Views
- 4 replies
- 1 likes
[Country] Sri Lanka
Hi There! With the recent release in India, it would be great if the Subscription would be made available to Sri Lanka too. We do have Apple Music here that is approx 3USD/Month. But we prefer Spotify, and many people here are using the 10$/Month Int...
- Hi There! With the recent release in India, it would be great if the Subscription would be made available to Sri Lanka too. We do have Apple Music here that is approx 3USD/Mont...
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- Spotify Star
- 861 Views
- 2 replies
- 2 likes
- 861 Views
- 2 replies
- 2 likes
Solved!! Are offline songs still playable if I move to a country without spotify?
If I subscribed to premium in the country I'm currently in, Malaysia and then move to Pakistan, which doesn't currently 'have' spotify. Will I still be able to listen to offline songs downloaded via Spotify?EDIT: nevermind, I found some similar quest...
- If I subscribed to premium in the country I'm currently in, Malaysia and then move to Pakistan, which doesn't currently 'have' spotify. Will I still be able to listen to offline songs downloaded via ...
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- Spotify Star
- 959 Views
- 3 replies
- 0 likes
- 959 Views
- 3 replies
- 0 likes
Superuser Contribution Premium subscription in Nigeria
PlanPremiumCountryNigeriaDeviceAndroid PhoneOperating SystemAndroid My Question or IssueHi,Although I am from India but I live and work in Nigeria. This year I started a Free plan from India . I came back to Nigeria and subscribed for a Premium plan....
- Plan Premium Country Nigeria Device Android Phone Operating System Android My Question or Issue Hi, Although I am from India but I live and work in Nigeria. This yea...
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- Spotify Star
- 839 Views
- 4 replies
- 1 likes
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Subscription
- 839 Views
- 4 replies
- 1 likes
Superuser Contribution "Thank you for using Spotify" annoying ad on Premium account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm getting a "Thank you for using Spotify..." ad every 20 minutes or so on our accounts. Thi...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm get...
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- Moderator
- 440 Views
- 1 replies
- 0 likes
- 440 Views
- 1 replies
- 0 likes
Superuser Contribution [Subscription] Unable to redeem Flipkart India-Partner offer
PlanWas On Free when trying to activate 6Month Premium trial OfferCountryIndiaDeviceWindows HP PCSamsung Galaxy S20+ Operating SystemAndroid 11Windows 10 My Question or IssueHi Team,I was trying to activate Spotify 6Months premium offer from Flipkart...
- Plan Was On Free when trying to activate 6Month Premium trial Offer Country India Device Windows HP PC Samsung Galaxy S20+ Operating System Android 11 Windows 10 My Question...
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- Moderator
- 1205 Views
- 1 replies
- 0 likes
- 1205 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Premium account gives me ads
2 weeks ago I am getting ads on my premium account PlanPremiumCountryBelgiumDeviceSamsung Galaxy S10+Operating SystemLatest Android version My Question or Issue2 weeks ago I began getting ads on my premium account.I already logged off and on again.I ...
- 2 weeks ago I am getting ads on my premium account Plan Premium Country Belgium Device Samsung Galaxy S10+ Operating System Latest Android version My Question or Issue 2 wee...
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- Moderator
- 75392 Views
- 20 replies
- 9 likes
- 75392 Views
- 20 replies
- 9 likes
can't subscribe
I've had spotify before but I've made a new account now with this account I want to subscribe to Premium but it won't let me. Since I've had Premium for a few month on my old account my card number has alredy been used, and I can't have the free tria...
- I've had spotify before but I've made a new account now with this account I want to subscribe to Premium but it won't let me. Since I've had Premium for a few month on my old account my card nu...
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- Spotify Star
- 480 Views
- 1 replies
- 0 likes
- 480 Views
- 1 replies
- 0 likes
Ask for join "Spotify hi-fi" lossless
Hi, I am trying out Spotify Premium on my multiple devices (Windows 10 and various iOSs devices) and the interface is AWESOME.IT's wonderful that I can route music between my devices with a touch making a seamless continuos experience. BUT, I am not ...
- Hi, I am trying out Spotify Premium on my multiple devices (Windows 10 and various iOSs devices) and the interface is AWESOME. IT's wonderful that I can route music between my devices with ...
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- Spotify Star
- 13007 Views
- 2 replies
- 21 likes
- 13007 Views
- 2 replies
- 21 likes
Does price increase affect old members?
Country: Malaysia a family plan subscribed to Spotify at 14.90 a month last year. I see that the price is now 23.80 a month. I don't know when did the price increase. Do old members subscribed at that time it was 14.90 pay 14.90 or do they pay 23.80 ...
- Country: Malaysia a family plan subscribed to Spotify at 14.90 a month last year. I see that the price is now 23.80 a month. I don't know when did the price i...
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- Spotify Star
- 1036 Views
- 5 replies
- 0 likes
- 1036 Views
- 5 replies
- 0 likes
Superuser Contribution Premium Student Bundle
Previously, I was notified that my HULU account email address was changed. I canceled premium and notified both HULU and Spotify for the issue. Unfortunately, HULU told me that nothing could be done since it comes with the Spotify bundle so I contact...
- Previously, I was notified that my HULU account email address was changed. I canceled premium and notified both HULU and Spotify for the issue. Unfortunately, HULU told me that nothing could be done ...
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- Spotify Legend
- 459 Views
- 1 replies
- 0 likes
- 459 Views
- 1 replies
- 0 likes