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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75553 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140509 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81047 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270955 Views
159 replies
13 likes
Je n'arrive pas à m'abonner a premium duo. Il est indiqué que je ne suis pas admissible à ce forfait... à part peut être avoir utiliser mon mois gratuit je n'ai pas utiliser spotify.Pouvez vous m'aider?Merci
Je n'arrive pas à m'abonner a premium duo. Il est indiqué que je ne suis pas admissible à ce forfait... à part peut être avoir utiliser mon mois gratuit je n'ai pas utiliser spotify. Pouvez vous m'a...
Spotify Legend
341 Views
1 replies
0 likes
I loved it when Spotify had the year pay option for membership
I loved it when Spotify had the year pay option for membership
Moderator
480 Views
1 replies
0 likes
Bonjour, je souhaiterai me prendre un abonnement Spotify premium et Spotify me propose un essai gratuit de 30 jours, avant de m’engager je me demandais si il y allait avoir une différence niveau qualité de l’audio, rémunération des artistes que j’éco...
Bonjour, je souhaiterai me prendre un abonnement Spotify premium et Spotify me propose un essai gratuit de 30 jours, avant de m’engager je me demandais si il y allait avoir une différence niveau qual...
Spotify Legend
327 Views
1 replies
0 likes
I pay for premium and can't swap my premium to my new phone. New phone thinks I'm on free adverts tariff
I pay for premium and can't swap my premium to my new phone. New phone thinks I'm on free adverts tariff
Moderator
601 Views
2 replies
0 likes
So I just cancelled my spotify premium since I dont use it much nowadays. I only cancelled when I realised I was being charged. Do I get that money back? If not do I at least still have premium since I did get charged?
So I just cancelled my spotify premium since I dont use it much nowadays. I only cancelled when I realised I was being charged. Do I get that money back? If not do I at least still have premium since...
Gig Goer
731 Views
1 replies
0 likes
I deleted my old account without canceling my premium account (it’s a long story). I signed up for a new account but when I try to put my card in to buy premium it doesn’t go through. I’ve put everything in correctly but it keeps saying “something is...
I deleted my old account without canceling my premium account (it’s a long story). I signed up for a new account but when I try to put my card in to buy premium it doesn’t go through. I’ve put everyt...
Spotify Star
813 Views
1 replies
0 likes
Trying to resubscribe to premium and the payment keeps failing. I've tried using different cards and it's still saying the same thing.
Trying to resubscribe to premium and the payment keeps failing. I've tried using different cards and it's still saying the same thing.
Spotify Legend
516 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
300 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Legend
494 Views
1 replies
0 likes
PlanStudent Premium changed to Premium without notice CountryFrance My Question or IssueI just saw in my bank app that Spotify charged me 9,99 euros (so the Premium tarif) without any notice and while I'm still a student. It's the second time it's ha...
Plan Student Premium changed to Premium without notice Country France My Question or Issue I just saw in my bank app that Spotify charged me 9,99 euros (so the Premium tari...
Spotify Star
526 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
402 Views
1 replies
0 likes
PlanFreeCountryIndiaDevicePC/Redmi Note 7 ProOperating SystemWindows 11/Android 10 My Question or IssueI made a payment to activate premium, with the first month free. I have never had premium before. But when I finished billing, 2 INR was debited, b...
Plan Free Country India Device PC/Redmi Note 7 Pro Operating System Windows 11/Android 10 My Question or Issue I made a payment to activate premium, with the first month free. I have...
Casual Listener
673 Views
2 replies
0 likes
PlanPremium for studentsCountryCzech Republic My Question or IssueHello! So it happaned that I accidentally upgraded my student subscription to family subcription. Could you please undo this change, return my payment method and refund me the money. I...
Plan Premium for students Country Czech Republic My Question or Issue Hello! So it happaned that I accidentally upgraded my student subscription to family subcription. Could you please u...
Moderator
610 Views
3 replies
0 likes
Spotify stole from me. I cancelled my subscription last month and spotify flat out stole from me. This is ridiculous. I better get my money back
Spotify stole from me. I cancelled my subscription last month and spotify flat out stole from me. This is ridiculous. I better get my money back
Moderator
68791 Views
1 replies
0 likes
Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscription or removed her from our account. I did neither ...
Me and my girlfriend are using Spotify Premium with the Duo plan. She just texted me a couple hours back, that she can no longer log into Spotify and got a message stating that I changed my subscript...
Newbie
1922 Views
2 replies
0 likes
Hi so I just recently purchased the mini (1 week) plan on spotify but realised that I couldn’t download more than 30 songs AFTER the purchase. So without giving it a thought I bought the one month plan as well as it mentioned that in one month plan w...
Hi so I just recently purchased the mini (1 week) plan on spotify but realised that I couldn’t download more than 30 songs AFTER the purchase. So without giving it a thought I bought the one month pl...
Spotify Star
886 Views
1 replies
0 likes
I was restarting my phone, and when I turned it back on and opened Spotify, I was logged out of my account. I have Spotify premium on my account, and I logged back into my account and all my songs were gone. It had reset to songs I had saved years ag...
I was restarting my phone, and when I turned it back on and opened Spotify, I was logged out of my account. I have Spotify premium on my account, and I logged back into my account and all my songs we...
Regular
571 Views
2 replies
1 likes
I just recently paid for my premium account, but I was wanting to see about upgrading to the DUO account. Does anyone know if I were to upgrade, if I would be reimbursed for the $9.99 or would I just be out the $9.99 and charged the $12.99? It litera...
I just recently paid for my premium account, but I was wanting to see about upgrading to the DUO account. Does anyone know if I were to upgrade, if I would be reimbursed for the $9.99 or would I just...
Community Legend
397 Views
1 replies
0 likes
“The payment failed. Please try again, or use a different payment method. Go to our support.” Whenever I’m trying to pay with my amex card . This error showing everytime. Does Spotify accept amex card? Country Bangladesh
“The payment failed. Please try again, or use a different payment method. Go to our support.” Whenever I’m trying to pay with my amex card . This error showing everytime. Does Spotify...
Spotify Legend
1940 Views
5 replies
0 likes
Plan Premium Country India Device (iPhone) Operating System (iOS 12) My Question or Issue Like previous month this month too on 27th Aug i made a payment for Spotify premium via google pay. The amount was paid successfully and google says that its su...
Plan Premium Country India Device (iPhone) Operating System (iOS 12) My Question or Issue Like previous month this month too on 27th Aug i made a payment for Spotify ...
Casual Listener
1692 Views
5 replies
0 likes
