Gift card isn’t working

[Kylestamura]

I bought a gift card and the code isn’t working

[Billy-J · Accepted solution]

Hey @Kylestamura, thanks for reaching out to the Community!

Could you try redeeming your gift card here using a different browser or private window?

If that doesn't help, try following all of the steps provided in this support article > Gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!