Got an email about increasing price but no sum

[only4pro]

Plan

Family Premium

Country

FIN

Device

Not one single iCrap device

Operating System

(Never iOS (unless I get a Cisco router, then maybe))

My Question or Issue

Got an email today. "Your Family Premium price will change (read between the lines: increase). If you are not satisfied with this you can cancel your premium."

Would be nice to know what the new price will be or should I wait until I get the credit card bill and then go "oh so that's the new Family Premium price"??

[Rene01]

Hi @only4pro,

Please check 

https://www.spotify.com/family/

Regards,

René

[only4pro]

Yeah no. Nothing there about the price increase.

[Rene01]

Hi,

Unfortunantly I can't read the message in the screenshot you send. My Finish isn't what it used to be 😀

But using this link:

https://www.spotify.com

/fi/family/

I see it's 14,99. I think that's the regular price in Europe for family. Not sure what you pay now, is it the same?

I know the terms and conditions have changed for family and also new features have been added, like family mix, not sure if the mail you got is about that.

Regards,

René

[dfrost]

14,99 was the old price, there was a corrective email from Spotify today that tells that the new price is 16,99. For old Family plan subscribers this comes into use in Novmber. (My own feeling is that this is a bit much just for a Family Mix -playlist..)

[Rene01]

Hi,

Ok, didn't know this. I'm going to check this.

Thanks for notifying 😀.

Regards,

René

[Rene01]

Hi @only4pro, @dfrost ,

I checked this and the first mail wasn't complete indeed. The second one did give the price.

Thanks,

René

[dfrost]

No problem :).

[brentschulte13l]

Only came here to complain and add to the comments to hopefully create enough noise spotify hears us. I have cancelled my subscription because of these BS price increases again...

bye....