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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

152460 Views

69 replies

10 likes

Premium for Family
  • 152460 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

98425 Views

89 replies

4 likes

  • 98425 Views
  • 89 replies
  • 4 likes

i'm one person but it says not eligible for individual plan

Planfamily!? WHYY lolCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm paying for a family plan for god knows how long and they wont let me switch to an i...

Visitor

Plan family!? WHYY lol Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm pa...

Maxim

Spotify Star

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes

Superuser Contribution В моей стране не работает Spotify Premium, но я хочу слышать без реклам !!

Spotify premium не доступен а нашей стране( Казахстан). Я хотела бы слушать без реклам нормальные песни . Можете пожалуйста исправить этот вопрос, или сделайте для нашей страны просушивание музыки без рекламы или сделайте допустимым Spotify Premium !...

Visitor

Spotify premium не доступен а нашей стране( Казахстан). Я хотела бы слушать без реклам нормальные песни . Можете пожалуйста исправить этот вопрос, или сделайте для нашей страны просушивание музыки б...

Dessi

Moderator

2661 Views

3 replies

0 likes

  • 2661 Views
  • 3 replies
  • 0 likes

Cancel premium on my ex's spotify account

So I made a premium plan for my ex. I don't have acces to her account and can't cancel the premium from there. She won't change the card from mine to hers, so I'll have to pay. Of course I don't want this, and also I can't block spotify from my curre...

Visitor

So I made a premium plan for my ex. I don't have acces to her account and can't cancel the premium from there. She won't change the card from mine to hers, so I'll have to pay. Of course I don't want...

Maxim

Spotify Star

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution Probleme d'adresse Spotify Duo

J'essaye de mettre en place un abonnement premium duo avec ma femme mais l'adresse n'est pas reconnue comme étant la même, alors que c'est bien le cas.

Visitor

J'essaye de mettre en place un abonnement premium duo avec ma femme mais l'adresse n'est pas reconnue comme étant la même, alors que c'est bien le cas.

manu_wr

Newbie

1890 Views

6 replies

0 likes

  • 1890 Views
  • 6 replies
  • 0 likes

commercials on podcast with premium account

PlanPremiumCountrySwedenDeviceiphone 6, browserOperating Systemios10, windows10 My Question or IssueHearing a commercial at the start of the podcast "My dad wrote a **bleep**". When using my swedish mobile the commercial is Swedish. When listening at...

Visitor

Plan Premium Country Sweden Device iphone 6, browser Operating System ios10, windows10   My Question or Issue Hearing a commercial at the start of the podcast "My dad wrote a **bleep**...

Roxana_1

Newbie

1268 Views

2 replies

4 likes

  • 1268 Views
  • 2 replies
  • 4 likes

First Time Premium Individual

Plan: PremiumCountry: PhilippinesDevice: Phone + LaptopOperating System: Android + Windows My Question or Issue:I subscribed to two months worth of Premium for a single month payment (a promo for first time Premium users) and yet it still says in my ...

Visitor

Plan: Premium Country: Philippines Device: Phone + Laptop Operating System: Android + Windows   My Question or Issue: I subscribed to two months worth of Premium for a ...

Maxim

Spotify Star

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Billing

I was charged twice. First one Spotify said I should pay Initial payment and get three months free which I did but it didn't work. So I had to pay on a normal premium package because I was already a premium customer but haven't been on the app for mo...

Visitor

I was charged twice. First one Spotify said I should pay Initial payment and get three months free which I did but it didn't work. So I had to pay on a normal premium package because I was already a ...

Maxim

Spotify Star

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify giftcard not being accepted

Trying to load a gift-card onto my accounts and getting this message: You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined with a Premium code.

Visitor

Trying to load a gift-card onto my accounts and getting this message: You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot b...

Elena

Moderator

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Spotify not registering my purchase for Premium promotion

PlanFree/PremiumCountryUnited StatesDeviceMacBook Air Early 2015, SafariOperating SystemmacOS 12.7 My Question or IssueSpotify charged me an $0.01 authorization to my card, then gave me an error saying the payment method failed, and then did not give...

Newbie

Plan Free/Premium Country United States Device MacBook Air Early 2015, Safari Operating System macOS 12.7   My Question or Issue Spotify charged me an $0.01 authorization to my card, t...

Maxim

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

renew premium subscription

Following an email to reconsider my cancellation , i have and wish to cancel my cancellation. I can access my account but can do nothing with it- just see the dots of doom- for ever and everWindows 10 all up to date.

Newbie

Following an email to reconsider my cancellation , i have and wish to cancel my cancellation. I can access my account but can do nothing with it- just see the dots of doom- for ever and ever Window...

Maxim

Spotify Star

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Duo member

PlanPremiumCountryAustralia DeviceGalaxy A53Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I started a premium plan that my wife and I shared. Then I found Duo. Instead of making her the member, I left her with the manag...

Visitor

  Plan Premium Country Australia  Device Galaxy A53 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I started a premium plan tha...

Maxim

Spotify Star

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error con el pago

PlanFree/PremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola buenas, quiero pagar Spotify (La oferta de 3 meses premium) y me salta error al ...

Visitor

Plan Free/Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hol...

VHRV

Casual Listener

1206 Views

7 replies

0 likes

  • 1206 Views
  • 7 replies
  • 0 likes

Superuser Contribution Problems with the plan of my account

PlanFree/PremiumCountryPerúDeviceSamsung A15Operating SystemAndroid My Question or IssueI have a gift on Spotiify about changing my plan for Premium without paying for 3 months and I already buy it but my account is still on a Free plan. Tha bank als...

Visitor

Plan Free/Premium Country Perú Device Samsung A15 Operating System Android   My Question or Issue I have a gift on Spotiify about changing my plan for Premium without paying for 3 mont...

Maria

Moderator

1102 Views

7 replies

0 likes

  • 1102 Views
  • 7 replies
  • 0 likes

Superuser Contribution tengo este cobro en mi tarjeta de crédito "Spotify P1******** Stockholm SE" por US$ 8.70

Estoy suscrito al plan familiar, me ha llegado este cobró US$ 8.70 y al lado esta el cobro mensual regular.. Plan Premium Country Perú My Question or Issue Que quieren cobrarme... Solicito reembolso

Visitor

Estoy suscrito al plan familiar, me ha llegado este cobró US$ 8.70 y al lado esta el cobro mensual regular.. Plan Premium Country Perú   My Question or Issue Que quieren cobrarme.....

SofíaTeuthorn

Visitor

17445 Views

11 replies

0 likes

Other
Subscription
  • 17445 Views
  • 11 replies
  • 0 likes

Superuser Contribution Family plan issue. 12 months

Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction?

Casual Listener

Help. I moved in with friends and it say that i can't become a member of the family now. Can you please remove this restriction? 

streamsweep0

Casual Listener

1207 Views

4 replies

0 likes

  • 1207 Views
  • 4 replies
  • 0 likes