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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71133 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134892 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73898 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257556 Views
156 replies
13 likes
I have a Premium account issued in Italy. Now I m living in Denmark and my italian card doesn't work anymore. I updated the payment with my new danish card but I get an error message "your payment method and country don't match" What should I do?
I have a Premium account issued in Italy. Now I m living in Denmark and my italian card doesn't work anymore. I updated the payment with my new danish card but I get an error message "your payment me...
Moderator
403 Views
1 replies
0 likes
Hello everyoneI got a family plan with my other 5 family members. It was all working until last week. Where i recived a mail that the location of my other members is not confirmed. So now spotify taked them out. And now i cannot add them again. It sa...
Hello everyone I got a family plan with my other 5 family members. It was all working until last week. Where i recived a mail that the location of my other members is not confirmed. So now spotify...
Moderator
1689 Views
13 replies
4 likes
I don't want to pay as a subscription since this is for a business. Can I pay in advance for the year for Premium?
I don't want to pay as a subscription since this is for a business. Can I pay in advance for the year for Premium?
Spotify Star
587 Views
1 replies
0 likes
I get my Spotify ‘free’ through my phone contract via Vodaphone. Can I upgrade to family and only pay the extra? PlanPremiumCountryUKDeviceIPhone Operating SystemIOS My Question or Issue
I get my Spotify ‘free’ through my phone contract via Vodaphone. Can I upgrade to family and only pay the extra? Plan Premium Country UK Device IPhone Operating System IOS ...
Spotify Star
812 Views
1 replies
0 likes
Hello,I would like to leave Deezer and join Spotify. In this process, I have two questions:Is there a way to "transfer" my Deezer playlists to my Spotify account?I would like to subscribe to the Duo plan. Are the first two months also free? Or is the...
Hello, I would like to leave Deezer and join Spotify. In this process, I have two questions: Is there a way to "transfer" my Deezer playlists to my Spotify account? I would like to subscribe t...
Visitor
1957 Views
3 replies
0 likes
So I’m in Pakistan right now for vacation and I wanted to buy Spotify premium for family. I don’t have any confusions regarding premium or how family plan works but the thing I’m confused about is how Pakistan works. I live in Oman but I wanna buy pr...
So I’m in Pakistan right now for vacation and I wanted to buy Spotify premium for family. I don’t have any confusions regarding premium or how family plan works but the thing I’m confused about is ho...
Spotify Star
844 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been being charged for a Spotify account I do not use. I don't believe I can cancel it...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
614 Views
1 replies
0 likes
I’m on a family plan with my husband. I want to switch to duo. But will his settings, playlists, saved music all that be removed if I switch? He’d have to cancel his plan and rejoin with the invite.
I’m on a family plan with my husband. I want to switch to duo. But will his settings, playlists, saved music all that be removed if I switch? He’d have to cancel his plan and rejoin with the invite.
Moderator
1282 Views
3 replies
0 likes
I can't change my country in my account, there are error message every time:"Unfortunately, you do not meet the requirements for this plan. Here are other ways to activate Premium" So I can't add new card to my payment methods (card from other countr...
I can't change my country in my account, there are error message every time:"Unfortunately, you do not meet the requirements for this plan. Here are other ways to activate Premium" So I can't add new...
Spotify Star
378 Views
1 replies
0 likes
are there any discounts for premium for people receiving food benefits or other government help?
are there any discounts for premium for people receiving food benefits or other government help?
Spotify Star
3245 Views
1 replies
0 likes
Buen día, tengo un problema con el pago de mis suscripción, tengo el plan de estudiante, me dieron un mes gratis y este ya debería efectuarse el pago pero me sale un error que dice lo siguiente:"Pago fallidoPerderás el acceso a tu plan pronto si no p...
Buen día, tengo un problema con el pago de mis suscripción, tengo el plan de estudiante, me dieron un mes gratis y este ya debería efectuarse el pago pero me sale un error que dice lo siguiente: "Pa...
Spotify Star
920 Views
1 replies
0 likes
My Question or IssueI was charged more this month than I have been in all the previous months. I have Duo premium. It's supposed to be 16.92 but it was 19.17
My Question or Issue I was charged more this month than I have been in all the previous months. I have Duo premium. It's supposed to be 16.92 but it was 19.17
Spotify Star
343 Views
1 replies
0 likes
PlanPremium IndividualCountryPhilippinesMy Question or IssueHi I've been trying to pay by mobile with "Globe" as my carrier like I've done in previous months but its suddenly not there anymore
Plan Premium Individual Country Philippines My Question or Issue Hi I've been trying to pay by mobile with "Globe" as my carrier like I've done in previous months but its suddenly not there anym...
Spotify Star
618 Views
1 replies
1 likes
My mom is currently using a premium individual plan through her cellular provider. Recently, they dropped Spotify because Spotify encourages users to pay directly to them. Being a senior citizen, she needs help paying digitally. So I want to help her...
My mom is currently using a premium individual plan through her cellular provider. Recently, they dropped Spotify because Spotify encourages users to pay directly to them. Being a senior citizen, she...
Casual Listener
1021 Views
2 replies
0 likes
My account cant make any payment because acc cant make payment in malaysia currency RM please help
My account cant make any payment because acc cant make payment in malaysia currency RM please help
Spotify Star
526 Views
1 replies
0 likes
I live in Turkey and I bought a family subscription, I have been paying for this regularly for 3 months, but this month I have problems and the payment cannot be made, my bank is FUPS and my other purchases work normally, except this particular purch...
I live in Turkey and I bought a family subscription, I have been paying for this regularly for 3 months, but this month I have problems and the payment cannot be made, my bank is FUPS and my other pu...
Moderator
4621 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
725 Views
1 replies
1 likes
How can I change the payment date
How can I change the payment date
Community Legend
358 Views
1 replies
0 likes
PlanPremium Family CountryUSA DeviceMacbook Pro M1 Operating SystemSonoma 14 / Various Web Browsers Hi, I just moved to the USA from the UK. I updated address and payment info, no probs - but we don't use the audiobooks at all, so thought i'd change ...
Plan Premium Family Country USA Device Macbook Pro M1 Operating System Sonoma 14 / Various Web Browsers Hi, I just moved to the USA from the UK. I upd...
Casual Listener
379 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
341 Views
1 replies
0 likes
