Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 116146 Views
- 73 replies
- 10 likes
- 116146 Views
- 73 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14051 Views
- 27 replies
- 2 likes
- 14051 Views
- 27 replies
- 2 likes
Superuser Contribution We have spotify duo and living abroad in same address but it still not work
We are living abroad in same address but our spotify is finnish. We both have different addresses in Finland but have been living in same address abroad for half a year already. For some reason spotify cancels our duo premium? Can we somehow prove th...
- We are living abroad in same address but our spotify is finnish. We both have different addresses in Finland but have been living in same address abroad for half a year already. For some reason spoti...
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution I can't cancel my subscription on Spotify or on its website.
The website page is slow and doesn't load on my screen. I can't cancel on Spotify because of bad internet but my internet is good and it give this words in Spanish when it doesn't allow me to cancel on the app and it won't allow to cancel on the webs...
- The website page is slow and doesn't load on my screen. I can't cancel on Spotify because of bad internet but my internet is good and it give this words in Spanish when it doesn't allow me to cancel ...
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- Moderator
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Spotify Change Payment Method "oops something went wrong"
None of PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S22Operating SystemAndroid My Question or IssueI tried changing my payment method 3 times but all 3 times failed and I checked my credit card and it was billed. What should I do? I want to avo...
- None of Plan Premium Country Philippines Device Samsung Galaxy S22 Operating System Android My Question or Issue I tried changing my payment method 3 times but all 3 times fai...
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Lost my Hulu subscription through Spotify student premium
I have a student premium plan to which I also get Hulu. My Hulu has stopped working and it says I have to pay an extra $7.99 a month. I am not doing this when I’m supposed to get it Included and no one at Spotify will help me! Operating Systemios
- I have a student premium plan to which I also get Hulu. My Hulu has stopped working and it says I have to pay an extra $7.99 a month. I am not doing this when I’m supposed to get it Included and no o...
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- Newbie
- 353 Views
- 2 replies
- 0 likes
- 353 Views
- 2 replies
- 0 likes
Superuser Contribution No puedo unirme a plan duo
PlanPremium duoCountryChile DeviceRedmi Note 10 proOperating SystemAndroid My Question or Issue No me permite unirme a plan premium duo, me enviaron invitación pero no permite unirme.
- Plan Premium duo Country Chile Device Redmi Note 10 pro Operating System Android My Question or Issue No me permite unirme a plan premium duo, me enviaron invitación ...
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- Casual Listener
- 1845 Views
- 3 replies
- 0 likes
- 1845 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify Premium Pin Code
I'm Smart Subscriber Because Pin Code Not Working on Spotify Premium, I Tried GETPIN or STOPPIN1 to 8823 Won't Work & Invalid, Can We Help, Thanks
- <snip - Moderator edit> I'm Smart Subscriber Because Pin Code Not Working on Spotify Premium, I Tried GETPIN or STOPPIN1 to 8823 Won't Work & Invalid, Can We Help, Thanks
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- Moderator
- 436 Views
- 1 replies
- 0 likes
- 436 Views
- 1 replies
- 0 likes
Superuser Contribution Purchasing premium in traveling families
Me and my father are planning to get spotify duo but my father is out of station on business trips alot of times so is it possible for us to purchase Spotify premium.with automatic location detection of google maps his and my location differs but our...
- Me and my father are planning to get spotify duo but my father is out of station on business trips alot of times so is it possible for us to purchase Spotify premium.with automatic location detection...
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution 12 month prepaid card
PlanFree/PremiumCountryUnited StatesDeviceiphone 12Operating System(iOS 17.2.1 My Question or IssueI got a prepaid 12 months gift card for Christmas. I went to spotify.com/redeem and entered the code on the back of the card. It said it was processed ...
- Plan Free/Premium Country United States Device iphone 12 Operating System (iOS 17.2.1 My Question or Issue I got a prepaid 12 months gift card for Christmas. I went to spotify.com/re...
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- Moderator
- 301 Views
- 2 replies
- 0 likes
- 301 Views
- 2 replies
- 0 likes
How long for refund
Hello, I canceled my premium one day after being charged. How long will it take for my refund to be deposited? PlanPremiumCountry
- Hello, I canceled my premium one day after being charged. How long will it take for my refund to be deposited? Plan Premium Country
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- Spotify Star
- 440 Views
- 1 replies
- 0 likes
- 440 Views
- 1 replies
- 0 likes
i want money back from the premium subscription i canceled
i need that money back you can take my features but i just need the money
- i need that money back you can take my features but i just need the money
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Paid for 3 months but still have free Spotify
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 314 Views
- 1 replies
- 0 likes
- 314 Views
- 1 replies
- 0 likes
Can't update payment meyhod, can't change country
PlanPremiumCountryFrance My Question or Issue Hello, I have moved to another country. I want to update my payment method with a card from my current country of residence ; however, whenever I try to do that, I am informed that the Premium Solo plan i...
- Plan Premium Country France My Question or Issue Hello, I have moved to another country. I want to update my payment method with a card from my current country of reside...
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- Not applicable
- 314 Views
- 2 replies
- 0 likes
- 314 Views
- 2 replies
- 0 likes
Native tax exemption ontario
I have a native status card in Ontario. I am looking to see how to get it applied to my account. Any help would be amazing!
- I have a native status card in Ontario. I am looking to see how to get it applied to my account. Any help would be amazing!
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Mise à jour du paiement
Bonjour, Je dois mettre à jour mon mode de paiement, cependant cela fait deux jours que « La chaîne ne correspondait pas au modèle attendu » apparaît lorsque je clique sur mettre à jour.J’ai attendu entre chaque tentatives, et je n’aimerai pas que mo...
- Bonjour, Je dois mettre à jour mon mode de paiement, cependant cela fait deux jours que « La chaîne ne correspondait pas au modèle attendu » apparaît lorsque je clique sur mettre ...
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- Moderator
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium not working
Spotify is so fake I had taken 3 months premium for 119rs but in just 15 days ads are coming again and facing so much problems but didn’t get any solution from Spotify not trustable app and accept this if this can help that will very grateful
- Spotify is so fake I had taken 3 months premium for 119rs but in just 15 days ads are coming again and facing so much problems but didn’t get any solution from Spotify not trustable app and accept th...
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- Moderator
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Solved!! Is it really not possible to charge mobile balance for a year.
Sorry if it doesn't make sense english is not my first language but i read that i cannot pay with mobile balance for a year after i let spotify use my mobile balancePlanFree/PremiumCountryEgyptDeviceIphone 11Operating SystemIOS 17.2 My Question or Is...
- Sorry if it doesn't make sense english is not my first language but i read that i cannot pay with mobile balance for a year after i let spotify use my mobile balance Plan Free/Premium Country Egy...
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- Spotify Star
- 282 Views
- 3 replies
- 0 likes
- 282 Views
- 3 replies
- 0 likes
Superuser Contribution Como posso pedir reembolso?
Peguei um código de 4 meses do Xbox Gamepass e acabei sendo cobrado no final do período de teste, queria o dinheiro de volta não tenho a intenção de manter minha assinatura.
- Peguei um código de 4 meses do Xbox Gamepass e acabei sendo cobrado no final do período de teste, queria o dinheiro de volta não tenho a intenção de manter minha assinatura.
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- Newbie
- 818 Views
- 2 replies
- 0 likes
- 818 Views
- 2 replies
- 0 likes
Spotify account linked to Paypal Payment
How can I check what Spotify Account is linked to my Paypal payments (Mastercard)?Seems like I've been paying double. When I check my account I also see automatic bank transfers.
- How can I check what Spotify Account is linked to my Paypal payments (Mastercard)? Seems like I've been paying double. When I check my account I also see automatic bank transfers.
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- Spotify Star
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Upgraded to Premium but not able to play premium, payment also debited
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution Premium page doesn't load
I want to upgrade free plan, but when I go to premium page, It keeps showing a green screen with " Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again."So I can't access anything, seem like 500 e...
- I want to upgrade free plan, but when I go to premium page, It keeps showing a green screen with " Something's gone wrong. Refresh this page or try again later. It may take some time to get thin...
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- Moderator
- 295 Views
- 2 replies
- 0 likes
- 295 Views
- 2 replies
- 0 likes