Spotify Community

louise25h · 2023-12-24

Plan

Premium

Country

Ireland

Device

(iPhone 14

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Paid a monthly subscription, and its no giving me access to the premium.

Maxim · 2023-12-24

Hey @louise25h,

Thanks for reaching out.

It's possible that you're logged into a second account. Can you please try logging in at https://spotify.com/account and check if it says Free or Premium there? 🙂

Let me know how it goes.

MaximSpotify Star

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Have premium and paid subscription but tells me I no longer have Spotify premium.

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