Hello everyone!

[nyo0057]

Hello everyone! I had a premium account and I canceled it. But anyway I keep getting the payment from my credit card .. How can I stop them from billing and collecting? Or that they put me back to the premium account then?

[Melody · Accepted solution]

Hey there, @nyo0057

Thanks for coming to the Spotify Community.

We'd recommend checking out this article first, 'Canceled but still charged' to see if the steps here help out 🙂

If not, give us a shout!

Thanks,

/M