Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 116364 Views
- 73 replies
- 10 likes
- 116364 Views
- 73 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14065 Views
- 27 replies
- 2 likes
- 14065 Views
- 27 replies
- 2 likes
Help me keep my saved music
I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating and with that is there a way that i can keep my music th...
- I have a premium account. I also deploy soon and would like to keep my music saved while on airplane mode. What is the maximum allowed length of time permitted on Airplane mode without updating ...
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
Superuser Contribution I am now with family premium..payment
Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now?Thanks
- Hey, My sister recently set up the family premium. I had a basic package with spoitify for €10 a month. Will this automatically stop now? Thanks
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- Casual Listener
- 180 Views
- 2 replies
- 0 likes
- 180 Views
- 2 replies
- 0 likes
Cobro por prueba gratis.
Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
- Decicidi probar los 30 dias gratis de spotify pero me cobraron como si contrara lo normal ¿porque?
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- Newbie
- 403 Views
- 2 replies
- 0 likes
- 403 Views
- 2 replies
- 0 likes
Annullamento abbonamento
Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio dover pagare 9.99 euro solo perché il sito ha dei pr...
- Salve, ho solo pochi giorni per annullare il mio abbonamento spotify premium fatto per 3 mesi, ma ogni volta che clicco su "annulla abbonamento" mi risulta che "qualcosa é andato storto" non voglio d...
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- 618 Views
- 0 replies
- 4 likes
- 618 Views
- 0 replies
- 4 likes
payment
hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The credit card is an American Express fron Argentina.Dont kn...
- hello! i got a message that my credit card didnt work and when entered the new card it says the country doesnt match.Im from Argentina and the account is from there but currently in the US.The ...
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- Spotify Star
- 280 Views
- 3 replies
- 0 likes
- 280 Views
- 3 replies
- 0 likes
Superuser Contribution cant pay by prepaid
i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
- i cant access premium with the use of my prepaid load. i cannot receive the pin number. anyone know how to solve this?
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- Roadie
- 237 Views
- 2 replies
- 0 likes
- 237 Views
- 2 replies
- 0 likes
Superuser Contribution Can't unsubscribe
So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my account or if I do have a subscription why don't I have t...
- So I go to unsubscribe but it says I have spotify free yet I still have money being taken out. Not given the option to cancel. So if I have sporify free then why is money being taken out of my accoun...
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- Roadie
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
How to give money back?
What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
- What to do? If automatically purchase of spotify was made, but I want to return money? Because I hadn't liked the program..
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- Community Legend
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Lost account
Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button).I forgot i had been registered with facebook and i register a new account with the same mail throught the spotify sign up.The problem is that i'm ...
- Hello, yesterday my session finished and i dont know why (i didn't clicked the 'finish session' button). I forgot i had been registered with facebook and i register a new account wi...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
I pay my subscription by Tesco phone for premium Spotify. Spotify failed to get payment from phone
I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you know if Tesco have decided it to allow Spotify on to t...
- I pay Spotify by my Tesco phone. Suddenly today spotify no longer works as it says unable to get payment from Tesco phone. There is no problem with my Tesco phone and my payments are fine. Do you kno...
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- Community Legend
- 808 Views
- 1 replies
- 0 likes
- 808 Views
- 1 replies
- 0 likes
spotify has no helpdesk - worst ever
I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to my new country! This does not work and only gives ...
- I am trying to find a helpdesk as I get error messages when updating my credit card. I moved to a new country and according to the website i should update my credit card and my account will adjust to...
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- Community Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution I cannot upgrade to premium
I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
- I've done everything. From changing device, to credit card, to tabs and refreshing everything. But still, i cannot upgrade, and the stupid site isn't helping me with anything. What should I do?
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Premium subscription enter family plan and still charged for the premium...
I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
- I got my family into the "Spotify Familiy" subscription. Which I pay for. But one in my family is still charged for the Premium subscription the person previously had.
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount problem
A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
- A couple of days ago I hired the premium service for students, they deducted the $ 2.99 and I still do not have the service and they have not given me the money back
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- Roadie
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify wont except my payment for premium
I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!!!!!
- I had to change the crdit card I use for my spotify account but, now it wont accept any of my cards to pay for premioum. I've tried 3 different cards on multiple devices and it still isn't working!!!...
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- Roadie
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution $30 has been taken out of my account!!!!!
I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink page) so i tried again a few more times and it did not...
- I went to apply for the student discount and i was verified by sheer. They sent me an email saying to click here to "complete subscription". I did and it said that the page was broken (was a pink pag...
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Neee Change my suscription
Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that, Spotify”ll charger the two plans in my card. Help me p...
- Hi!! I want change my suscription, actuality I have only premiun but now I want plan family. Is necesary cancel my suscription and pay the other? I think if I change the plan without cancel that...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for two accounts
Hi, I signed up for a Family Premium account but Spotify continued to charge me for my individual Premium account for the past 10 months. Would you consider crediting the double up to our ongoing Family subscription? Thanks.
- Hi, I signed up for a Family Premium account but Spotify continued to charge me for my individual Premium account for the past 10 months. Would you consider crediting the double up to our o...
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- Roadie
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Superuser Contribution Pay
Hi , I paid when I opened my account than they want me pay for again . What am I do ?
- Hi , I paid when I opened my account than they want me pay for again . What am I do ?
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Can’t go premium
We have Spotify in Romania since this month ( march 2018), the free trial is only a week, I would like to go premium, but it says it’s not available. I tried to download it from the website, but it says my zipcode is not valid. What am I doing wrong?
- We have Spotify in Romania since this month ( march 2018), the free trial is only a week, I would like to go premium, but it says it’s not available. I tried to download it from the website, but it s...
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- Roadie
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes