Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129318 Views
- 87 replies
- 10 likes
- 129318 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15423 Views
- 27 replies
- 3 likes
- 15423 Views
- 27 replies
- 3 likes
Subscription
If i previously had single premium and am now using my family premium will i still get charged for my previous subscription??
- If i previously had single premium and am now using my family premium will i still get charged for my previous subscription??
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- Community Legend
- 278 Views
- 3 replies
- 0 likes
- 278 Views
- 3 replies
- 0 likes
Problemas em baixar musicas
Não consigo baixar músicas, ja fiz o cadastro ja descontou varias vezes do meu cartao de crédito e nao da certo, fiz a conta no spoify, mais consigo baixar e nem escutar offline
- Não consigo baixar músicas, ja fiz o cadastro ja descontou varias vezes do meu cartao de crédito e nao da certo, fiz a conta no spoify, mais consigo baixar e nem escutar offline
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Cancel premium
Hello, I had the trial for 3 months and had not realised I have been upgraded to premium. I would like to cancel my premium subscription and wanted to know if I the money will still be taken out of my account? Many thanksusername: iqra_ipr
- Hello, I had the trial for 3 months and had not realised I have been upgraded to premium. I would like to cancel my premium subscription and wanted to know if I the money will still be taken...
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- Community Legend
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Need to change the country in my account
Hi, I'm from Costa Rica and i'm trying to have a premium account, but I can't 'cause im living in Ecuador and in my profile appears that I'm in Ecuador but my card it's from CR, how can i change that if the page is not giving me that option?
- Hi, I'm from Costa Rica and i'm trying to have a premium account, but I can't 'cause im living in Ecuador and in my profile appears that I'm in Ecuador but my card it's from CR, how can i change that...
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- Music Fan
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
account overcharged
Im still a student but I was charged the full premium amount when I renewed my student subscription
- Im still a student but I was charged the full premium amount when I renewed my student subscription
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- Music Fan
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
No premium but money is still being taken out
I don't have Spotify premium but money has been taken out of my account for the last few months and is wasting my money on something that I rarely if ever use.
- I don't have Spotify premium but money has been taken out of my account for the last few months and is wasting my money on something that I rarely if ever use.
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Can’t purchase spotify premium
When i signed into my spotify on my phone and tried to upgrade to premium, there was a message at the top of the screen that says “spotify premium can’t be purchased with this app.” I uninstalled and reinstalled but with no luck. Help??(my phone is m...
- When i signed into my spotify on my phone and tried to upgrade to premium, there was a message at the top of the screen that says “spotify premium can’t be purchased with this app.” I uninstalled and...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Access account
my account continues to say it is free and not premium. I am being charged but I am having no luck actually changing my account from free to premium.
- my account continues to say it is free and not premium. I am being charged but I am having no luck actually changing my account from free to premium.
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Not completed Subscription, but charged anyway...
Hello,I was doubting about subscribing Premium Student account, and after filling the bank account I decided to not to complete the subscription, not completing the SheerId form. I went back and forgot about it. I see this morning that I was charged ...
- Hello, I was doubting about subscribing Premium Student account, and after filling the bank account I decided to not to complete the subscription, not completing the SheerId form. I went back and ...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
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Subscription
- 170 Views
- 1 replies
- 0 likes
Double chargement
Spotify charged me for both a student subscription and a regular premium even though i wasn't able to verify the student subscription and therefore wanted to cancel the purchase, but they charged me for both subscriptions (on 1 account??) what do I d...
- Spotify charged me for both a student subscription and a regular premium even though i wasn't able to verify the student subscription and therefore wanted to cancel the purchase, but they charged me ...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Spotify support mail
Hello, what is the contact email to request a change in the account?
- Hello, what is the contact email to request a change in the account?
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- Spotify Star
- 628 Views
- 7 replies
- 0 likes
- 628 Views
- 7 replies
- 0 likes
Regarding a payment for renewal
Hi! I have been charged for the premium account after cancelling the subscription. Even the money subscribed is for a premium count rather than a student price. I was wondering about the process to get a refund of the money deducted.
- Hi! I have been charged for the premium account after cancelling the subscription. Even the money subscribed is for a premium count rather than a student price. I was wondering about the process to g...
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- Spotify Star
- 324 Views
- 5 replies
- 0 likes
- 324 Views
- 5 replies
- 0 likes
Fail to subscribe premium
Hello,I try to subscribe premium (offer 60 days free trial) but it always fail with msg "payment failed, pay again or try another option".I tried with Visa, MasterCard, PayPal and nothing works; while everything is good for me. I have the money and m...
- Hello, I try to subscribe premium (offer 60 days free trial) but it always fail with msg "payment failed, pay again or try another option". I tried with Visa, MasterCard, PayPal and nothing works; ...
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- Spotify Star
- 461 Views
- 3 replies
- 0 likes
- 461 Views
- 3 replies
- 0 likes
No CC payment option premium account?
I have a CC currently linked to my account, but when I try to change my payment method to another card, it only offers PayPal. What gives?
- I have a CC currently linked to my account, but when I try to change my payment method to another card, it only offers PayPal. What gives?
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- Not applicable
- 1153 Views
- 7 replies
- 1 likes
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Credit CardPaymentpaypal
- 1153 Views
- 7 replies
- 1 likes
Solved!! Spotify Student & Hulu in Germany
Hello! I would like to ask if it is possible to get the new Spotify&Hulu for Spotify Student users in Germany or if it is restricted to US only. Thanks in advance!
- Hello! I would like to ask if it is possible to get the new Spotify&Hulu for Spotify Student users in Germany or if it is restricted to US only. Thanks in advance!
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- Newbie
- 3692 Views
- 4 replies
- 0 likes
- 3692 Views
- 4 replies
- 0 likes
Solved!! Charged twice and no premium
Hi guys, hope you can help me!I was charged twice and I have no premium account, so I am freaking out! Can anyone help me out?
- Hi guys, hope you can help me! I was charged twice and I have no premium account, so I am freaking out! Can anyone help me out?
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Spotify cut money from me unaware
Friends how can I get a refund. Can you help me.
- Friends how can I get a refund. Can you help me.
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- Spotify Star
- 318 Views
- 5 replies
- 0 likes
- 318 Views
- 5 replies
- 0 likes
3 months premium offer failed
Hello, im from indonesiaIve paid spotify premium for 3 months offering for IDR 150k, but in the setting page of my spotify, its only erittent that my days left for offline mode only 29days left.. ive paid for 3 months, can u fix this?
- Hello, im from indonesia Ive paid spotify premium for 3 months offering for IDR 150k, but in the setting page of my spotify, its only erittent that my days left for offline mode only 29days left.. i...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Student subscription
I applied for the student subscription and I didn’t get accepted but I was still charged. How do I get either my subscription or my money back?
- I applied for the student subscription and I didn’t get accepted but I was still charged. How do I get either my subscription or my money back?
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes