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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68937 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133536 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70384 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253754 Views
155 replies
13 likes
Dear Spotify, Sometime ago (I believe around february) I changed my account from a premium to a free subscription. I seem to still be paying for a premium account. When I check my invoices, I don't see any from 2016/2017/2018. Where are these missing...
Dear Spotify, Sometime ago (I believe around february) I changed my account from a premium to a free subscription. I seem to still be paying for a premium account. When I check my invoices, ...
Community Legend
390 Views
1 replies
0 likes
Ive just upgraded to Premium Family, but didnt realise that i needed to have filled in my address so that the family members can enjoy premium, I now have to cancel my account and ceate a new one with addresses filled so that my family member can als...
Ive just upgraded to Premium Family, but didnt realise that i needed to have filled in my address so that the family members can enjoy premium, I now have to cancel my account and ceate a new one wit...
Community Legend
302 Views
1 replies
0 likes
Hi; I have 4 invoices (4x99 SEK) that goes to my mastercard every month. I have changed to family membership instead. How do I get rid of all the links to my mastercard, where I can only see one attached invoice (99 SEK) to my account. Do each indivi...
Hi; I have 4 invoices (4x99 SEK) that goes to my mastercard every month. I have changed to family membership instead. How do I get rid of all the links to my mastercard, where I can only see...
Community Legend
274 Views
1 replies
0 likes
I live in the USA. Can I buy an Spotify e-gift card for someone who lives in Japan? Will they will be able to redeem it and use it in Japan? Please advise.
I live in the USA. Can I buy an Spotify e-gift card for someone who lives in Japan? Will they will be able to redeem it and use it in Japan? Please advise.
Roadie
549 Views
2 replies
0 likes
My trial period ended and my music is gone can I recover that once I pay for subscription???
My trial period ended and my music is gone can I recover that once I pay for subscription???
Spotify Star
288 Views
1 replies
0 likes
Hi, I would lie to change my payments settings for Icelandic card from Czech card, but for change payments settings, I have to change country, but it's not working, I cant open offer of countries...Thank you
Hi, I would lie to change my payments settings for Icelandic card from Czech card, but for change payments settings, I have to change country, but it's not working, I cant open offer of countr...
Spotify Star
304 Views
1 replies
0 likes
I thought the student discount is going to apply to high schools too so I tried but didn't finish with the SheerID, when I cancelled the payment it still charged my money twice, and got no premium either way.
I thought the student discount is going to apply to high schools too so I tried but didn't finish with the SheerID, when I cancelled the payment it still charged my money twice, and got no premium ei...
Spotify Star
313 Views
1 replies
0 likes
Hi ım buying spotify premium student but Im not university Im cancelled buying but my money is gone. pls how to fix ? Give me my money..
Hi ım buying spotify premium student but Im not university Im cancelled buying but my money is gone. pls how to fix ? Give me my money..
Spotify Star
359 Views
1 replies
1 likes
I wanted the free month and put all my information, Spotify not only didn’t gave me the free month but instead they charged me the student price help
I wanted the free month and put all my information, Spotify not only didn’t gave me the free month but instead they charged me the student price help
Spotify Star
1099 Views
1 replies
0 likes
La publicidad muestra que cobra en pesos argentinos pero me vino en dólares! Que puedo hacer? Gracias
La publicidad muestra que cobra en pesos argentinos pero me vino en dólares! Que puedo hacer? Gracias
Newbie
4638 Views
2 replies
3 likes
I recently had my card stolen and have not been able to pay the subscription. I found out that I can not use PayPal for my student subscription nor is their a support number that I can contact. If there is any other way to pay my bill than using a ca...
I recently had my card stolen and have not been able to pay the subscription. I found out that I can not use PayPal for my student subscription nor is their a support number that I can contact. If th...
Community Legend
374 Views
1 replies
0 likes
Hi, I received a Hulu gift card and tired to redeem it on Hulu. I keep getting the error shown in attachment. "Sorry, we encountered an error. Please try again later." Is there a fix or a work around available for me to use this and still redeem it? ...
Hi, I received a Hulu gift card and tired to redeem it on Hulu. I keep getting the error shown in attachment. "Sorry, we encountered an error. Please try again later." Is there a fi...
Community Legend
1018 Views
1 replies
0 likes
Hello,So, I believe I have been wrongly charged for Spotify premium.I went onto the student Spotify premium offer simply to see if I was eligible for a student discount, but soon realised that I was not as am still in high school. I was forced to giv...
Hello, So, I believe I have been wrongly charged for Spotify premium. I went onto the student Spotify premium offer simply to see if I was eligible for a student discount, but soon realised that I ...
Casual Listener
928 Views
4 replies
0 likes
DESCONTARAM DUAS VEZES NO MEU CARTÃO E NÃO CONSIGO ACESSAR A CONTA PREMIUMCOMO FAÇO PARA RESOLVER ISSO?! POR FAVOR!
DESCONTARAM DUAS VEZES NO MEU CARTÃO E NÃO CONSIGO ACESSAR A CONTA PREMIUM COMO FAÇO PARA RESOLVER ISSO?! POR FAVOR!
Spotify Star
343 Views
1 replies
0 likes
fiz uma assinatura para estudantes, mais nao sou estudante e descontaram meu dinheiro e agora nao estou conseguindo usar o app, como faço agora?
fiz uma assinatura para estudantes, mais nao sou estudante e descontaram meu dinheiro e agora nao estou conseguindo usar o app, como faço agora?
Spotify Star
341 Views
1 replies
0 likes
Estou tentando comprar o premium via boleto bancário e não estou conseguindo. Aparece a mensagem de que há um erro no formulário, mas as informações estão todas corretas. Já tentei por outros navegadores e no e-mail que mandei disseram pra perguntar ...
Estou tentando comprar o premium via boleto bancário e não estou conseguindo. Aparece a mensagem de que há um erro no formulário, mas as informações estão todas corretas. Já tentei por outros navegad...
Spotify Star
287 Views
1 replies
0 likes
Comecei a me inscrever e acabou que cobrou duas vezes no meu cartão
Comecei a me inscrever e acabou que cobrou duas vezes no meu cartão
Spotify Star
1377 Views
4 replies
0 likes
Just signed up for Spotify premium. Started my 30 day premium trial period before subscription payment. My account says premium, webplayer plays nicely whatever i search, pick.. however mobile App says : FREE, and keep suggesting Premium if I want an...
Just signed up for Spotify premium. Started my 30 day premium trial period before subscription payment. My account says premium, webplayer plays nicely whatever i search, pick.. however mobile App sa...
Newbie
665 Views
5 replies
2 likes
I'm currently paying for Premium with my Capital One credit card and getting the 50% rebate each month. But I received an offer to subscribe to Premium for a year for $99. Obviously I'm getting a better rate with Capital One, but that offer ends in a...
I'm currently paying for Premium with my Capital One credit card and getting the 50% rebate each month. But I received an offer to subscribe to Premium for a year for $99. Obviously I'm getting a bet...
Newbie
1468 Views
2 replies
0 likes
Mam problem z płatnością za Spotify Premium.Kontaktowałem się z bankiem który powiedział że rzekomo nie posiada zapisanych jakichkolwiek prób płatności i że prawdopodobnie że jakis problem pojawił się po wszej stronie.Prosze o pomoc i wyjaśnienie gdz...
Mam problem z płatnością za Spotify Premium.Kontaktowałem się z bankiem który powiedział że rzekomo nie posiada zapisanych jakichkolwiek prób płatności i że prawdopodobnie że jakis problem pojawił si...
Roadie
886 Views
1 replies
0 likes
