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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132045 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66411 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248511 Views
152 replies
13 likes
Aparently my credit card is rejecting the payment. When I want to update the payment method, I cannot do it. The system says that the credit card does not match with the country where I am. When I want to chenge the country from my account, the field...
Aparently my credit card is rejecting the payment. When I want to update the payment method, I cannot do it. The system says that the credit card does not match with the country where I am. When I wa...
Community Legend
474 Views
3 replies
0 likes
We have a subscription. Wer pay €4.99 per month. When logged in on our computer we have no annoying add's. When we want to play music from our phones through a bluetooth speaker we get the annoying add's. We logged out on our computer and logged in o...
We have a subscription. Wer pay €4.99 per month. When logged in on our computer we have no annoying add's. When we want to play music from our phones through a bluetooth speaker we get the annoying a...
Composer
399 Views
4 replies
0 likes
Ich hatte bis vor einer halben srunde noch premium und jetzt ist es weg. Ich habe mich schon ein und ausgeloggt nix funktioniert. Bezahlt ist es auch schon. Seit dem 15.04. Können sie mir weiter helfen?
Ich hatte bis vor einer halben srunde noch premium und jetzt ist es weg. Ich habe mich schon ein und ausgeloggt nix funktioniert. Bezahlt ist es auch schon. Seit dem 15.04. Können sie mir we...
Community Legend
489 Views
1 replies
0 likes
Hi community, I have been trying for 1 hour to renew my payment with 3 different cards and it has been impossible. First I changed to my new country (Denmark) and pay with my card but it failed. I tried once again with 2 differents spanish cards and ...
Hi community, I have been trying for 1 hour to renew my payment with 3 different cards and it has been impossible. First I changed to my new country (Denmark) and pay with my card but ...
Community Legend
308 Views
1 replies
0 likes
I am asking for an in depth explanation on the Free Streaming subscription and how exactly it works. I shouldn't have to pay for music that isn't stepped on with voice overs.I mean I don't **bleep** about what they are trying to say.
I am asking for an in depth explanation on the Free Streaming subscription and how exactly it works. I shouldn't have to pay for music that isn't stepped on with voice overs. I mean I don't **bleep*...
Community Legend
282 Views
1 replies
0 likes
Hey everyone! So my credit card expired this month and I tried to update my details,but the update button refused to work. I cancelled the subscription so that it doesn't try taking money off the wrong card again but now it won't let me resubscribe. ...
Hey everyone! So my credit card expired this month and I tried to update my details, but the update button refused to work. I cancelled the subscription so that it doesn't try taking...
Community Legend
267 Views
1 replies
0 likes
i'm trying ot update my credit card info with a new one and it's always giving an error because the "month" field isn't working and won't allow me to enter the "month". every other field is fine. anyone else having this problem? is there a troublesho...
i'm trying ot update my credit card info with a new one and it's always giving an error because the "month" field isn't working and won't allow me to enter the "month". every other field is fine. &nb...
Community Legend
271 Views
1 replies
0 likes
Estoy invitado a formar parte d premium pero no me deja actualizar la cuenta y por lo tanto no puedo acceder a premium que puedo hacer?
Estoy invitado a formar parte d premium pero no me deja actualizar la cuenta y por lo tanto no puedo acceder a premium que puedo hacer?
Spotify
262 Views
1 replies
0 likes
Recently paid for this month's premium account, on the 12th. Then I found out about the student discount bundled with hulu.I'm definitely going to make the change, but I want to know if I'll get charged the $4.99 once I make the switch.What are my op...
Recently paid for this month's premium account, on the 12th. Then I found out about the student discount bundled with hulu. I'm definitely going to make the change, but I want to know if I'll get ch...
Spotify
267 Views
1 replies
0 likes
Hello everyone! I had a premium account and I canceled it. But anyway I keep getting the payment from my credit card .. How can I stop them from billing and collecting? Or that they put me back to the premium account then?
Hello everyone! I had a premium account and I canceled it. But anyway I keep getting the payment from my credit card .. How can I stop them from billing and collecting? Or that they put me back to th...
Spotify
427 Views
1 replies
0 likes
The app automatically signed me up for premium without my consent this **bleep** the "help" pages just go back and forth between each other and don't do anything rhw2rw is no option to cancel and no number to call or chat line you can only tweet them...
The app automatically signed me up for premium without my consent this **bleep** the "help" pages just go back and forth between each other and don't do anything rhw2rw is no option to cancel and no ...
Spotify
410 Views
1 replies
0 likes
I have cancelled my premium subscription in January and received an email that confirms this. Still now in April, money has been drawn from my bank account 2 or 3 times!? This makes me furious! I´ve already cancelled my subscription, why the **bleep*...
I have cancelled my premium subscription in January and received an email that confirms this. Still now in April, money has been drawn from my bank account 2 or 3 times!? This makes me furious! I´ve ...
Spotify Star
315 Views
1 replies
1 likes
What should I do if spotify said "you have reached the limit on active subscriptions per mobile number for Spotify" ? I wanted to go premium, but since my payment didn't work several times then this happen . What should I do? Because i don't have cre...
What should I do if spotify said "you have reached the limit on active subscriptions per mobile number for Spotify" ? I wanted to go premium, but since my payment didn't work several times then this ...
Newbie
1910 Views
3 replies
0 likes
My got premium on Mar.26 but it does work today.
My got premium on Mar.26 but it does work today.
Roadie
348 Views
1 replies
0 likes
Buenas! Necesito que alguien me pase un email, alguna cuenta o lo que sea para comunicarme con alguien de atencion al cliente, soporte tecnico o lo que haya en spotify por favor. Este foro no me ayuda a solucionar nada y ya esta pasando demasiado tie...
Buenas! Necesito que alguien me pase un email, alguna cuenta o lo que sea para comunicarme con alguien de atencion al cliente, soporte tecnico o lo que haya en spotify por favor. Este foro no me ayud...
Roadie
1224 Views
1 replies
3 likes
Hello!I’ve been trying to pay for my monthly subscription through pay maya (with exact funds & correct details) but despite that a notif keeps popping out saying that the payment in invalid. Somehelp please?
Hello! I’ve been trying to pay for my monthly subscription through pay maya (with exact funds & correct details) but despite that a notif keeps popping out saying that the payment in invalid. So...
Roadie
715 Views
1 replies
0 likes
About a month ago I canceled my Spotify Premium so I wouldn't be charged again, but today I was charged. For some reason, it said I didn't cancel (which I did), but I don't want to be charged nor have Premium.
About a month ago I canceled my Spotify Premium so I wouldn't be charged again, but today I was charged. For some reason, it said I didn't cancel (which I did), but I don't want to be charged nor hav...
Roadie
267 Views
1 replies
0 likes
I've been trying to find a way to pay for my Spotify and I CAN'T FIND ANY WAY. I've tried at the Globe website, typed in my number and pressed send but it redirected me to a different page with the word Forbidden and said I didn't have permission to ...
I've been trying to find a way to pay for my Spotify and I CAN'T FIND ANY WAY. I've tried at the Globe website, typed in my number and pressed send but it redirected me to a different page with the w...
Roadie
550 Views
1 replies
0 likes
I wanted to sign-up for the student discount in the Netherlands, but the system wanted me to provide a letter from my university which was at most 3 months old. As my university only sends me one letter a year, it was not possible for me to sign up. ...
I wanted to sign-up for the student discount in the Netherlands, but the system wanted me to provide a letter from my university which was at most 3 months old. As my university only sends me one let...
Roadie
312 Views
1 replies
0 likes
Hello, I'm not a premium user. But I want to become a premium user. However, when I tried to add payment It says country didn't match. My country is in PH but I am living here in UAE. So my card country is in UAE. I couldn't be able to change my coun...
Hello, I'm not a premium user. But I want to become a premium user. However, when I tried to add payment It says country didn't match. My country is in PH but I am living here in UA...
Roadie
282 Views
1 replies
0 likes
