Cobro doble premium estudiante

[wilmarsamario]

Se me hizo un cobro doble de mi suscripción a spotify, como puedo recuperar mi dinero

[Alfredo]

Hey @wilmarsamario, welcome to the community!

I hope you don't mind me replying in English. Right now, the community is supported in English.

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

In this case, one of the payments should show as pending on your bank statement, and the funds will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.