Pay Spotify premium student

[Josanendara]

hi i made a Spotify payment for estdiates but my university is not registered i am from ecuador, they charged me twice with the value of 6 $ and i do not have a premium. What can I do to get back or have a premium one month help me please

[Alfredo]

Hey @Josanendara, welcome to the community!

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payments should remain as pending, and the money will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.