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How can you cancel an account that you cant login to?

How can you cancel an account that you cant login to?

Hello All, 

 

I have a Spotify account linked to an email address that I no longer have access to and cannot login to Spotify to cancel my premium account because I can't actually call and speak to somebody about the account I cannot log into to cancel online.  Any ideas on how to get this canceled? 

 

Thanks in advance for your help!

 

Megan 

Reply
1 Reply

Hey, Megan -

 

That's not cool! Please contact Spotify with this contact form and the support team will be able to help you.

 

After contacting Spotify, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and the support team will be able to help you out.

 

Thank you 🙂

 

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