Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How cancell the payment??

How cancell the payment??

Since two months ago, i have had a charge in my credit card. I have free plan an muy count doesnt have any credit card. I think some one has cloned my card, this have happened twice, last time i change the card but the bank said that i need contact spotyfi.... how do i do that???

Reply
1 Reply

Hey @31npcvdmqnzvumrjzjb,

 

Thanks for reaching out.

 

If you believe that someone is using your card for Spotify without your permission, I recommend reaching out to Support at https://www.spotify.com/about-us/contact/.

 

Hope this helps 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts