Announcements

How do I switch from spotify free to spotify

How do I switch from spotify free to spotify

jumooser

I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?

Reply
2 Replies

Alfredo

Hey @jumooser, welcome to the community!

 

Let's make sure you don't have multiple Spotify accounts by following this troubleshooting. You might be logging into the wrong account.

 

If that doesn't do the trick, try reinstalling the app on your device to see if it helps.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Hi,

I have the same problem, already deleted the app and re-installed, but still in the APP I only see the 7 days free premium account.

I only use one email account and when I'm logged in via the WEB browser I see my family account where I'm part off.

Thx

Jennifer 

Suggested posts

Env: prod