How do you connect with a spotify representative?

[New user]

I have a family plan and a free plan. I want to send an invite to myself from my family plan but can't recall the password for that account. I am paying for a service that I can't even receive. All of my family members have full access. Any suggestions?

[Ximzend]

Hi there,

Thanks for posting in the Spotify Community, and welcome!

You can reset your password using this page. For more information about this process, you can read this community post.

If that doesn’t work, you can reach out to Spotify Support directly via this page, even without logging in. Be sure to have your bank details handy to help them locate your account quickly.

Let me know if this resolves your issue. If you need further assistance, feel free to ask.

Cheers!