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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73258 Views
31 replies
2 likes
Moderator
121080 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157817 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308832 Views
171 replies
13 likes
Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor
Hice el pago de una cuenta familiar que cuesta s/. 32.90 y me han cobrado s/. 36.53. Solicito un reembolso por favor
Moderator
244 Views
1 replies
0 likes
I’m trying to cancel this 60 day free trial for premium and I’m having trouble doing that because it doesn’t show up on my profile. It ends march 10th of 2025 and I want to cancel it asap.
I’m trying to cancel this 60 day free trial for premium and I’m having trouble doing that because it doesn’t show up on my profile. It ends march 10th of 2025 and I want to cancel it asap.
Spotify Star
946 Views
1 replies
0 likes
PlanFreeCountryAustraliaDeviceSurface Pro 4/Google Pixel3Operating SystemWindows10, android My Question or IssueI would like a refund for an incorrect payment which I didn't subscribe for. My account also shows that I am on Spotify free....
Plan Free Country Australia Device Surface Pro 4/Google Pixel3 Operating System Windows10, android My Question or Issue I would like a refund for an incorrect payment which I didn't ...
Visitor
1911 Views
5 replies
0 likes
PlanPremium IndividualCountryBrazilDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI have a premium individual account, acquired with a 90-day free promotion which will end next week. I am trying to change my plan to Duo ...
Plan Premium Individual Country Brazil Device Samsung Galaxy S23 Ultra Operating System Android 14 My Question or Issue I have a premium individual account, acquired with a 90-day fr...
Visitor
920 Views
3 replies
0 likes
I can't cancel my satellitefi subscription. Every month it withdraws money, at the same time on the site says that the subscription is free and can not be canceled, although in fact the account is premium individual subscription. E-mail on the accoun...
I can't cancel my satellitefi subscription. Every month it withdraws money, at the same time on the site says that the subscription is free and can not be canceled, although in fact the account is pr...
Moderator
275 Views
1 replies
0 likes
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
It has been 3 day I didn't not receive my money.i cancelled my premium account with in a day ,I tried their 2 months Free trial
Spotify Star
275 Views
1 replies
0 likes
PlanPremiumPaísArgentinaDispositivoComputadora Asus y Galaxy A03 CorSistema operativoWindows 10 Mi pregunta o problemaHoy pagué en Rapipago por mi cuenta Premium Individual por 3 meses, pero en mis dispositivos no puedo usar Premium todavía y ya pasa...
Plan Premium País Argentina Dispositivo Computadora Asus y Galaxy A03 Cor Sistema operativo Windows 10 Mi pregunta o problema Hoy pagué en Rapipago por mi cuenta Premium Individual p...
Visitor
4336 Views
17 replies
0 likes
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
Actually I Bought Spotify Premium duo, on manager account it's good and working but ads and restrictions are still on plan member account.
Spotify Star
638 Views
1 replies
0 likes
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daftar spotify mendapatkan banyak diskon yang menarik
meskipun bertahun tahun-tahun memakai spotify. saya tidak mendapatkan diskon sama sekali, saya membayar premium dengan harga yang sama dengan standard. tidak dengan akun teman saya yang baru saja daf...
Moderator
701 Views
1 replies
0 likes
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
When I go to the register duo screen and type in any part of my address (postal code, first line, town, name county, whatever) NOTHING is recognised so it's impossible to set duo up.
Spotify Star
885 Views
3 replies
0 likes
i dont have a bank account and i want to have free premium for 30 days
i dont have a bank account and i want to have free premium for 30 days
Spotify Star
1238 Views
1 replies
0 likes
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
Meu plano Premium Familia era cobrado de forma recorrente e hoje o aplicativo o reembolsou e cancelou meu acesso premium sem minha autorização.
Spotify Star
622 Views
1 replies
0 likes
Hello, I can Login to my Account . I was invited by my father to Join the Family Account under If i follow the invitation and enter my Account Spotify says "Ups Something went wrong. Please try again or Check our Help area.But i could Login to Spoti...
Hello, I can Login to my Account <sensitive info removed>. I was invited by my father to Join the Family Account under <sensitive info removed> If i follow the invitation and e...
Moderator
596 Views
1 replies
0 likes
PlanPremiumCountry US Device IPhone 12 Pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy subscription monthly is $12.71. Before there were no ads. Now there are ads. A...
Plan Premium Country US Device IPhone 12 Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My ...
Not applicable
1294 Views
5 replies
0 likes
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
El celular se perdió y no recuerdo el correo que tenía registrado Quiero cancelar la suscripción
Spotify Star
965 Views
1 replies
0 likes
Solo en mi Android lo puedo abrir, no en mi PC o en Alessa
Solo en mi Android lo puedo abrir, no en mi PC o en Alessa
Spotify Star
471 Views
1 replies
0 likes
PlanpremiumCountryUSA My Question or IssueI use to have a student plan but my spotify changed to premium half way through the year. When I tried to switch back it shows up as nothing. (I have until 2026 with my student year it says) How do I switch?
Plan premium Country USA My Question or Issue I use to have a student plan but my spotify changed to premium half way through the year. When I tried to switch back it shows up as nothing...
Moderator
586 Views
1 replies
0 likes
I changed my account to be Italy and the address matches my husbands on his own free spotify account. He cannot accept it with the link and continuously gets and error that our addresses don't match. My address on file is the same as his.
I changed my account to be Italy and the address matches my husbands on his own free spotify account. He cannot accept it with the link and continuously gets and error that our addresses don't match...
Spotify Star
649 Views
1 replies
0 likes
I see several months of charges on PayPal from Spotify that I rarely use. I checked my Spotify account and it shows free. There is no record of an order.
I see several months of charges on PayPal from Spotify that I rarely use. I checked my Spotify account and it shows free. There is no record of an order.
Moderator
5486 Views
1 replies
1 likes
Subject: Request for Refund of Unauthorized ChargeDear Spotify Customer Support, I am writing to address an issue with an unauthorized charge to my account. I noticed that on 2024/12/17 at 1:13 AM, an amount of €8.99 was deducted from my bank account...
Subject: Request for Refund of Unauthorized Charge Dear Spotify Customer Support, I am writing to address an issue with an unauthorized charge to my account. I noticed that on 2024/12/17 a...
Visitor
1943 Views
2 replies
0 likes
