Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168691 Views
- 110 replies
- 12 likes
- 168691 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18724 Views
- 27 replies
- 4 likes
- 18724 Views
- 27 replies
- 4 likes
I can’t remember my email address or password. I want to cancel my account
I login and it says wrong account or password.
- I login and it says wrong account or password.
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- Spotify Star
- 369 Views
- 1 replies
- 0 likes
- 369 Views
- 1 replies
- 0 likes
Student discount
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated my account to apply the student discount since I’m in college. On the app it says I...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updat...
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- Spotify Star
- 440 Views
- 1 replies
- 0 likes
- 440 Views
- 1 replies
- 0 likes
صباح الخير .. محتاجة اشترك في individual premium ومش ظاهر الدفع باتصالات!
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
- صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
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- Spotify Star
- 432 Views
- 1 replies
- 0 likes
- 432 Views
- 1 replies
- 0 likes
Mi hija tenia premiun y lo he cancelado para compartir el plan duo?
Ambas hemos llegado a Estados Unidos, le he cancelado su plan premium individual para poder compartir el plan duo, cuando realizo el cambio de direccion, pais, y forma de pago no permite grabar sino volver a comprar. Que hago?
- Ambas hemos llegado a Estados Unidos, le he cancelado su plan premium individual para poder compartir el plan duo, cuando realizo el cambio de direccion, pais, y forma de pago no permite grabar sino ...
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
- 287 Views
- 1 replies
- 0 likes
Payment failure for 12 month. Get money and didn’t give premium.
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my money
- Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my mon...
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- Spotify Star
- 447 Views
- 3 replies
- 0 likes
- 447 Views
- 3 replies
- 0 likes
Solved!! Student premium month free
Hi, I just have subscribed to Student Premium account. The first month ids supposed to be free, but I was charged immediately with a monthly payment. Why it is happened? Will the money be refund? When?
- Hi, I just have subscribed to Student Premium account. The first month ids supposed to be free, but I was charged immediately with a monthly payment. Why it is happened? Will the money be refund? Whe...
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- Casual Listener
- 1195 Views
- 5 replies
- 0 likes
- 1195 Views
- 5 replies
- 0 likes
on Spotify app, there’s a discount. online, it’s full price.
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
- on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
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- Spotify Star
- 332 Views
- 1 replies
- 0 likes
- 332 Views
- 1 replies
- 0 likes
Superuser Contribution Why am I being charged $10.59 monthly for free account ?
I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Did this start the recurring charge ? How can I rectif...
- I signed up for free Spotify. Starting in January 2022 I have been charged $10.59 monthly. I checked my account and it says I have a free account. I did listen to 1 podcast on January on Spotify. Di...
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- Not applicable
- 1782 Views
- 2 replies
- 0 likes
- 1782 Views
- 2 replies
- 0 likes
Switching from Duo Premium to Duo Basic and gettting issues
PlanDuo PremiumCountryUSADeviceGoogle Pixel 6a & 7Operating SystemAndroid 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic Duo. When I try to do this in the mobile app I get the following message (see attached i...
- Plan Duo Premium Country USA Device Google Pixel 6a & 7 Operating System Android 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic D...
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- Spotify Star
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Assinei meu plano e o premium não foi liberado. O que faço?
Paguei premium e meu Spotify continua com propaganda
- Paguei premium e meu Spotify continua com propaganda
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
premium trial
PlanFree/PremiumCountryUnited KingdomDeviceIphone 15 Pro MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a 3 months Free trial on september 7th , however it is now the 9th and i don’t have premium anymore? Please ...
- Plan Free/Premium Country United Kingdom Device Iphone 15 Pro Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a 3 months Free trial on se...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Can I get my money back
Can I get my money back if I subscribed today and switched to the free version today?
- Can I get my money back if I subscribed today and switched to the free version today?
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Fraud
I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and my card just changed. I couldn’t access my account ...
- I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and ...
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- Casual Listener
- 286 Views
- 4 replies
- 0 likes
- 286 Views
- 4 replies
- 0 likes
Do Spotify offer a corporate discount?
I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
- I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
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- Spotify Star
- 664 Views
- 1 replies
- 0 likes
- 664 Views
- 1 replies
- 0 likes
Superuser Contribution Kicked off Basic Family Plan, forced to reenroll on premium family plan
PlanPremiumCountryUSA DeviceSamsung GalaxY NOTE 20Operating SystemAndroid My Question or Issue recently switched from Premium family plan to Basic family plan as I do not listen to podcasts and used a valid payment method to pay for it. I then receiv...
- PlanPremium Country USA Device Samsung GalaxY NOTE 20 Operating System Android My Question or Issue recently switched from Premium family plan to Basic family ...
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- Visitor
- 715 Views
- 2 replies
- 0 likes
- 715 Views
- 2 replies
- 0 likes
I can add new users to the premium family with members with same address. I get always try later.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 329 Views
- 1 replies
- 0 likes
- 329 Views
- 1 replies
- 0 likes
Purchased Premium but showing as Free User!!
@admin pl. delete this thread. ThanksPlanFree/PremiumCountry India Device(iPhone 13, Samsung Galaxy 20)Operating System(iOS 17, Android , Windows 11,etc.) My Question or Issue
- @admin pl. delete this thread. Thanks Plan Free/Premium Country India Device (iPhone 13, Samsung Galaxy 20) Operating System (iOS 17, Android , Windows 11,etc.) My Question or...
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- Visitor
- 628 Views
- 1 replies
- 1 likes
- 628 Views
- 1 replies
- 1 likes
I bought premium but now can’t use it
PlanFree/PremiumCountryU.S.Device(iPhone 11)Operating System(iOS 17) My Question or IssueI bought spotify premium on aug 26 and it has changed to the free version today i would like to know why.
- Plan Free/Premium Country U.S. Device (iPhone 11) Operating System (iOS 17) My Question or Issue I bought spotify premium on aug 26 and it has changed to the free version tod...
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- Spotify Star
- 383 Views
- 1 replies
- 0 likes
- 383 Views
- 1 replies
- 0 likes
Can’t rejoin family plan
Hi, I left a family plan and I want to rejoin it but it’s now allowing me. Gives me error saying I have to wait 12 months. why can’t I re join the same plan?
- Hi, I left a family plan and I want to rejoin it but it’s now allowing me. Gives me error saying I have to wait 12 months. why can’t I re join the same plan?
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- Spotify Star
- 1456 Views
- 5 replies
- 0 likes
- 1456 Views
- 5 replies
- 0 likes
Superuser Contribution Unable to see offers
So, I am unable to check offer due to the change region and I did download Spotify when I was in India but when I moved to Dubai, I changed my my region to UAE in spotify,I am unable to see the prices of the ongoing options to resume my premium subsc...
- So, I am unable to check offer due to the change region and I did download Spotify when I was in India but when I moved to Dubai, I changed my my region to UAE in spotify,I am unable to see the price...
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- Moderator
- 417 Views
- 2 replies
- 0 likes
- 417 Views
- 2 replies
- 0 likes