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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69431 Views
31 replies
2 likes
Moderator
120321 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
154910 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
303515 Views
168 replies
13 likes
PlanPremiumCountry USA My Question or IssueSo I recently found out that with my Spotify Premium account, my monthly charge of $10.99 provides a receipt that states the product is "Spotify Premium with Hulu." I used to have the Student account but no ...
Plan Premium Country USA My Question or Issue So I recently found out that with my Spotify Premium account, my monthly charge of $10.99 provides a receipt that states the product i...
Visitor
8388 Views
5 replies
1 likes
PlanPremium IndividualCountryIndonesiaDeviceInfinix Note Pro 10Operating SystemAndroid My Question or IssueI purchased the premium individual menu for one month and now I'm extending it on 01/13/25, and it should be a full month, but it's not. in the...
Plan Premium Individual Country Indonesia Device Infinix Note Pro 10 Operating System Android My Question or Issue I purchased the premium individual menu for one month and n...
Moderator
332 Views
1 replies
0 likes
PlanPremiumCountryILDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to update my card (expired) in an existing family subscription.I logged in from the ma...
Plan Premium Country IL Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to up...
Moderator
806 Views
5 replies
0 likes
Hello! I need to change payment system. My card belongs to Lithuanian bank, I am living currently in Thailand. I get the message what payment method not match with indicated country - i tried Lithuania and Thailand both.
Hello! I need to change payment system. My card belongs to Lithuanian bank, I am living currently in Thailand. I get the message what payment method not match with indicated country - i tried Lithuan...
Spotify Star
350 Views
1 replies
0 likes
My bank account confirmed the payment but in Spotify isn't reflected
My bank account confirmed the payment but in Spotify isn't reflected
Spotify Star
733 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceLaptop, iPhoneOperating SystemiOS 1X, Windows 1X My Question or IssueHello, I would like to have an annual plan (Premium) if the amount it's better than monthly payments... How may I switch to this annual plan ??
Plan Premium Family Country USA Device Laptop, iPhone Operating System iOS 1X, Windows 1X My Question or Issue Hello, I would like to have an annual plan (Premium) if the amount it's...
Spotify Star
457 Views
3 replies
0 likes
I have been paying for my son's individual account for years. Recently I got a premium account. How do I combine the accounts into a family account?
I have been paying for my son's individual account for years. Recently I got a premium account. How do I combine the accounts into a family account?
Spotify Star
872 Views
1 replies
0 likes
NO TENGO PREMIUM INDIVIDUAL PERO SI LO ESTOY PAGANDO
NO TENGO PREMIUM INDIVIDUAL PERO SI LO ESTOY PAGANDO
Spotify Star
294 Views
1 replies
0 likes
Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachment) Plan Premium 3 mth trial Country Uk Device (OnePlus...
Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachme...
Spotify Star
412 Views
1 replies
0 likes
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank you in advance.
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank y...
Not applicable
2148 Views
4 replies
0 likes
I used PayPal to pay to upgrade to a premium account. My account was charged, but no upgrade was issued. After being charged and going back the Spotify payment dashboard, a red banner at the top showed that the payment has failed, despite charging my...
I used PayPal to pay to upgrade to a premium account. My account was charged, but no upgrade was issued. After being charged and going back the Spotify payment dashboard, a red banner at the top...
Gig Goer
1401 Views
1 replies
0 likes
PlanFree/PremiumCountryI redeemed my airmiles for 9 $10 gift cards. The first 4 codes went through fine and the last 5 keep giving me an error message saying that I can't redeem them on a premium account. I currently have an individual premium subscr...
Plan Free/Premium Country I redeemed my airmiles for 9 $10 gift cards. The first 4 codes went through fine and the last 5 keep giving me an error message saying that I can't redeem them on a premi...
Moderator
670 Views
1 replies
0 likes
PlanDUOCountryNetherlands DeviceiPhone / Samsung My Question or IssueI want to take the DUO plan with my partner. We live on the same address, but her Phone country setting is not the same as mine and we can't change this for other reasons. She has a...
Plan DUO Country Netherlands Device iPhone / Samsung My Question or Issue I want to take the DUO plan with my partner. We live on the same address, but her Phone ...
Spotify Star
621 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuecan I add another member to my subs. even if the other user is in another country??
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue can I a...
Spotify Star
635 Views
1 replies
0 likes
Olá, bom dia! Estou com dificuldades de obter a assinatura do Spotify Premium pela minha operadora Vivo. Poderiam me ajudar?
Olá, bom dia! Estou com dificuldades de obter a assinatura do Spotify Premium pela minha operadora Vivo. Poderiam me ajudar?
Visitor
1652 Views
3 replies
0 likes
when using the code for spotify premium it says to contact customer service the code is for egypt my account is set to egypt region same as ip addressPlanPremiumCountryegyptDeviceiphone 11Operating Systemios 18
when using the code for spotify premium it says to contact customer service the code is for egypt my account is set to egypt region same as ip address Plan Premium Country egypt Device iphone 1...
Moderator
885 Views
1 replies
0 likes
I’m a member of a duo plan with my now ex who is the plan manager and I’d prefer not to have communication with him. I’ve tried to change my plan but I get a message to contact my plan manager…there are no options to change to a free plan only to can...
I’m a member of a duo plan with my now ex who is the plan manager and I’d prefer not to have communication with him. I’ve tried to change my plan but I get a message to contact my plan manager…there ...
Spotify Star
3454 Views
1 replies
0 likes
Hi, I have had premium for a while now. 3 days ago I changed my subscription to premium duo and added my husband on. Problem is he wants to listen to a specific audio book, on my phone (iPhone 13) it is included , on his phone (Samsung) it is not inc...
Hi, I have had premium for a while now. 3 days ago I changed my subscription to premium duo and added my husband on. Problem is he wants to listen to a specific audio book, on my phone (iPhone...
Casual Listener
876 Views
2 replies
0 likes
I'm currently a Premium Individual subscriber in the US and started with a free trial before now paying the present Premium rate for 1 month. The official FAQ seems to suggest I should be eligible for a comparable basic plan now, though it does not a...
I'm currently a Premium Individual subscriber in the US and started with a free trial before now paying the present Premium rate for 1 month. The official FAQ seems to suggest I should be eligi...
Spotify Star
1637 Views
1 replies
0 likes
I ordered Spotify premium 3 days ago on 9/8/24, but I still hear ads and commercials all the time. When do these ads stop because I thought premium would have no ads?
I ordered Spotify premium 3 days ago on 9/8/24, but I still hear ads and commercials all the time. When do these ads stop because I thought premium would have no ads?
Visitor
633 Views
2 replies
0 likes
