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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129264 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58215 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233960 Views
144 replies
13 likes
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
صباح الخير لما بدفع ل individual premium ال٣ شهور ب ٥٠ مش ظاهر اوبشن الدفع باتصالات كاش او رصيد ظاهر بس paypal و visa.مع ان في كل الباقات التانيه ظاهر الاوبشن دا
Spotify Star
547 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated my account to apply the student discount since I’m in college. On the app it says I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updat...
Spotify Star
526 Views
1 replies
0 likes
I login and it says wrong account or password.
I login and it says wrong account or password.
Spotify Star
458 Views
1 replies
0 likes
I used to have basic individual plan on my account, however I cancelled it as I was paying for both premuim and basic, I blocked the premium plan and then subscribed with google play, but now I want to change my plan to basic individual but I do not ...
I used to have basic individual plan on my account, however I cancelled it as I was paying for both premuim and basic, I blocked the premium plan and then subscribed with google play, but now I want ...
Spotify Star
757 Views
3 replies
0 likes
I can't find an option to cancel a podcast subscription and I've never received an email concerning the payment. I'm one member of a Spotify Family account.
I can't find an option to cancel a podcast subscription and I've never received an email concerning the payment. I'm one member of a Spotify Family account.
Moderator
1659 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been a paying family subscriber for years with all the benefits. my page say's Ii have a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
Spotify Star
420 Views
1 replies
0 likes
I've been on a student plan for a while now but I'm still being charged the regular price
I've been on a student plan for a while now but I'm still being charged the regular price
Spotify Star
499 Views
1 replies
0 likes
Hi,I was suddenly asked by Spotify to change my location to my current one (UK) maybe because I am staying here for more than 2 months now. However, I set up my account and is subscribed to premium in my home country (PH). How should I check that my ...
Hi, I was suddenly asked by Spotify to change my location to my current one (UK) maybe because I am staying here for more than 2 months now. However, I set up my account and is subscribed to premium...
Spotify Star
1310 Views
1 replies
0 likes
I ordered Spotify premium 3 days ago on 9/8/24, but I still hear ads and commercials all the time. When do these ads stop because I thought premium would have no ads?
I ordered Spotify premium 3 days ago on 9/8/24, but I still hear ads and commercials all the time. When do these ads stop because I thought premium would have no ads?
Visitor
519 Views
2 replies
0 likes
I'm french (FR) and created my account from there. I've now moved to Slovenia (SI). I'm trying to add my daughter to the family plan, but it keeps telling her she's trying to connect from a different country (even though we are right now at the same ...
I'm french (FR) and created my account from there. I've now moved to Slovenia (SI). I'm trying to add my daughter to the family plan, but it keeps telling her she's trying to connect from a different...
Moderator
677 Views
3 replies
0 likes
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
on the spotify app, there’s a special offer where it’s cheaper. when i go to buy it, it’s full price and i cant get the special offer.
Spotify Star
400 Views
1 replies
0 likes
"Payment failed. Please try again, use a different payment card or a different payment method."I'm on Premium Duo and this keeps popping up. I'm using payment by mobile (Smart) and things were ok last month.
"Payment failed. Please try again, use a different payment card or a different payment method." I'm on Premium Duo and this keeps popping up. I'm using payment by mobile (Smart) and things were ok l...
Visitor
577 Views
4 replies
1 likes
PlanDuo PremiumCountryUSADeviceGoogle Pixel 6a & 7Operating SystemAndroid 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic Duo. When I try to do this in the mobile app I get the following message (see attached i...
Plan Duo Premium Country USA Device Google Pixel 6a & 7 Operating System Android 14 My Question or Issue I am trying to modify my subscription from Premium Duo to Basic D...
Spotify Star
466 Views
1 replies
0 likes
Can I get my money back if I subscribed today and switched to the free version today?
Can I get my money back if I subscribed today and switched to the free version today?
Spotify Star
259 Views
1 replies
0 likes
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my money
Hi, I pay for 12 month 9000 NGN. The money was deleted from my card account but the premium was not activated. Please help me to solve. Write “your card and location is not same”, but where is my mon...
Spotify Star
586 Views
3 replies
0 likes
PlanFree/PremiumCountryUnited KingdomDeviceIphone 15 Pro MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a 3 months Free trial on september 7th , however it is now the 9th and i don’t have premium anymore? Please ...
Plan Free/Premium Country United Kingdom Device Iphone 15 Pro Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a 3 months Free trial on se...
Spotify Star
197 Views
1 replies
0 likes
Paguei premium e meu Spotify continua com propaganda
Paguei premium e meu Spotify continua com propaganda
Spotify Star
200 Views
1 replies
0 likes
I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
I am after details on whether SPotify offer companies a reduced rate in exchange for promoting it to their empoyees?
Spotify Star
986 Views
1 replies
0 likes
I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and my card just changed. I couldn’t access my account ...
I just got an email saying my card was declined. I didn’t initially click on the link provided as I’m in cybersecurity. Instead I went to the website. Turns out my account literally is renewing, and ...
Casual Listener
393 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA family pays for a family plan, which I have used for more than 2 years, but a few weeks ago...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A famil...
Moderator
439 Views
3 replies
0 likes
