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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67359 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132628 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68134 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251073 Views
154 replies
13 likes
I bought the 3-month promotional plan and it charged me 300 cl, but it doesn't work, it shows me that I have to sign up for a new plan
I bought the 3-month promotional plan and it charged me 300 cl, but it doesn't work, it shows me that I have to sign up for a new plan
Spotify Star
527 Views
1 replies
0 likes
i entered the code on the back of the gift card, but the Continue option is still greyed out, and can't be clicked on.
i entered the code on the back of the gift card, but the Continue option is still greyed out, and can't be clicked on.
Spotify Star
1158 Views
1 replies
0 likes
Hello, I'm from Brazil! I'm trying to subscribe to Spotify Premium, in the option where I get 3 free months on my debit card, however, even if I enter everything correctly, it gives an error! I've tried with the Caixa and Nubank apps, and it always g...
Hello, I'm from Brazil! I'm trying to subscribe to Spotify Premium, in the option where I get 3 free months on my debit card, however, even if I enter everything correctly, it gives an error! I've tr...
Spotify Star
1099 Views
3 replies
0 likes
Hello i got 3 months of premium and i was thinking of canceling my subsribtion and get a refund but i dont have time do to that and got taxed 5euro is there any chance that will get a refund
Hello i got 3 months of premium and i was thinking of canceling my subsribtion and get a refund but i dont have time do to that and got taxed 5euro is there any chance that will get a refund
Spotify Star
244 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy (Don't remember the number but a newer-ish one) My Question or IssueI bought Spotify Premium on August 26th, 2024 (a friend had given me the money for it so we could do a few jams for a get tog...
Plan Free/Premium Country United States Device Samsung Galaxy (Don't remember the number but a newer-ish one) My Question or Issue I bought Spotify Premium on August 26th, 2024 (a frie...
Spotify Star
211 Views
1 replies
0 likes
I'm on a family plan, so not the bill payer. But I have been charged £1.00 from my bank account
I'm on a family plan, so not the bill payer. But I have been charged £1.00 from my bank account
Spotify Star
559 Views
1 replies
0 likes
I bought a three month free trial then the next day was cancelled and i don’t now the reason of thisPlanPremiumCountryBarranquilla, ColombiaDeviceiPhone 11Operating SystemiOS 18.0.1 My Question or Issue
I bought a three month free trial then the next day was cancelled and i don’t now the reason of this Plan Premium Country Barranquilla, Colombia Device iPhone 11 Operating System iOS 18.0.1 ...
Spotify Star
641 Views
1 replies
0 likes
i bought an spotify premium card and it doesn’t let me use my code
i bought an spotify premium card and it doesn’t let me use my code
Regular
1426 Views
5 replies
0 likes
So my birthday was on October 19. I got a Vanilla Visa gift card, it doesn't work for my Spotify premium? I need help. It just says the card doesn't exist, and all the info is right when I put it into the info stuff, and I have been waiting to get Sp...
So my birthday was on October 19. I got a Vanilla Visa gift card, it doesn't work for my Spotify premium? I need help. It just says the card doesn't exist, and all the info is right when I put it int...
Spotify Star
1639 Views
6 replies
0 likes
can’t able to download music which i subscribe the premium and it was deducted on my account?
can’t able to download music which i subscribe the premium and it was deducted on my account?
Spotify Star
682 Views
2 replies
0 likes
I live in Greece, I am in Greece, I have Nexo/Revolut that doens't belong to Greece. How I am supposed to match country with card? I want premium but I can't have it in that way PlanFree/PremiumCountry Device(Samsung Galaxy s23 Ultra)Operating System...
I live in Greece, I am in Greece, I have Nexo/Revolut that doens't belong to Greece. How I am supposed to match country with card? I want premium but I can't have it in that way 😕 Plan Free/Premiu...
Spotify Star
1433 Views
1 replies
0 likes
I was listening to music in my Spotify premium account and then started an CUPRA Terramar add, why?
I was listening to music in my Spotify premium account and then started an CUPRA Terramar add, why?
Spotify Star
204 Views
1 replies
0 likes
I pay for no advertising. i still get my music interrupted by advertising
I pay for no advertising. i still get my music interrupted by advertising
Moderator
430 Views
5 replies
1 likes
PlanFree/PremiumCountryUSADevicewindows pc and iphone 8Operating SystemiOS 10 and Windows 10 My Question or IssueI've never had premium before and keep hearing about the 3 free months ad. I click on the ad from within the spotify app on my pc and it ...
Plan Free/Premium Country USA Device windows pc and iphone 8 Operating System iOS 10 and Windows 10 My Question or Issue I've never had premium before and keep hearing about the 3 fr...
Newbie
25131 Views
17 replies
0 likes
Yo no sabía que ya había subido y compré una tarjeta de regalo de 115 y no la puedoCambiar
Yo no sabía que ya había subido y compré una tarjeta de regalo de 115 y no la puedo Cambiar
Moderator
251 Views
1 replies
0 likes
I am a Starbucks Partner and I am unable to activate my premium membership. When I try to log in and upgrade using my partner numbers I get an error message and it says try again. How do I fix this? I recently had premium and I had to wait for it to ...
I am a Starbucks Partner and I am unable to activate my premium membership. When I try to log in and upgrade using my partner numbers I get an error message and it says try again. How do I fix this? ...
Moderator
972 Views
1 replies
0 likes
It got sent to a account that I don't use
It got sent to a account that I don't use
Spotify Star
240 Views
1 replies
0 likes
I need my 8.99 € back
I need my 8.99 € back
Spotify Star
122 Views
1 replies
0 likes
i have purchsed the premium plan , i can see only in web player if i login via app in mobile its not getting updated
i have purchsed the premium plan , i can see only in web player if i login via app in mobile its not getting updated
Casual Listener
186 Views
1 replies
0 likes
I tried with 3 cards and the 3 you declined
I tried with 3 cards and the 3 you declined
Newbie
991 Views
4 replies
0 likes
