Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanStudent/premiumCountryAustralia DeviceIPhone 13 My Question or IssueI let my student verification lapse and was charged the full premium fee for 3 months. I renewed it today and it said the renewal was successful, and that my bills would be AUD $...
Casual Listener
Plan Student/premium Country Australia Device IPhone 13 My Question or Issue I let my student verification lapse and was charged the full premium fe...
699 Views
0 replies
0 likes
PlanPremiumCountryMalaysiaMy Question or IssueHave been subscribed for few years and today my account suddenly got changed to free. The payment was made on 3 Oct which is 9 days ago. I also received receipt for this payment.
Casual Listener
Plan Premium Country Malaysia My Question or Issue Have been subscribed for few years and today my account suddenly got changed to free. The payment was made on 3 Oct which is 9 days ago...
Sscarat
Casual Listener
561 Views
2 replies
0 likes
My playstore account it's Spanish and my paypal account it Spanish too, while my Spotify account seems to be Portuguese. I live in both countries. I can't upgrade to Premium because I can't use none of the payment methods from a different country. An...
Visitor
My playstore account it's Spanish and my paypal account it Spanish too, while my Spotify account seems to be Portuguese. I live in both countries. I can't upgrade to Premium because I can't use none ...
asias
Visitor
3807 Views
2 replies
0 likes
I have a premium Spotify plan that is bundled with my Hulu (ad-supported) account. However, I want to update my Hulu account to where it has no ads. Am I able to do that with any currently available Spotify subscriptions?
Casual Listener
I have a premium Spotify plan that is bundled with my Hulu (ad-supported) account. However, I want to update my Hulu account to where it has no ads. Am I able to do that with any currently available ...
12155373432
Casual Listener
11248 Views
5 replies
1 likes
I switched from premium individual to premium family today and I’m hearing ads… please help PlanPremium FamilyCountryUSADeviceiPhone 15
Visitor
I switched from premium individual to premium family today and I’m hearing ads… please help Plan Premium Family Country USA Device iPhone 15
Maxim
Spotify Star
800 Views
3 replies
0 likes
I did get a commercial on IG 0€ for premium if i get back to premium. I ordered it. I have I get a reciept but still I only have the free version! what should I do?
Visitor
I did get a commercial on IG 0€ for premium if i get back to premium. I ordered it. I have I get a reciept but still I only have the free version! what should I do?
Billy-J
Spotify Star
1346 Views
3 replies
0 likes
I’ve just changed my spotify premium plan from student to duo, and there seems to be an issue while adding members to the plan. Every time I go to manage members page, it keeps telling me try again later and redirects me to my account page.
Visitor
I’ve just changed my spotify premium plan from student to duo, and there seems to be an issue while adding members to the plan. Every time I go to manage members page, it keeps telling me try again l...
Maxim
Spotify Star
4901 Views
32 replies
5 likes
Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member from my Spotify Premium for family, will this person get notified? Thanks.
Casual Listener
Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member ...
kkkkkkkkk3
Visitor
13120 Views
8 replies
0 likes
I did get a commercial on IG 0€ for premium if i get back to premium. I ordered it. I have I get a reciept but still I only have the free version! what should I do?
Visitor
I did get a commercial on IG 0€ for premium if i get back to premium. I ordered it. I have I get a reciept but still I only have the free version! what should I do?
Billy-J
Spotify Star
274 Views
1 replies
0 likes
I’m facing an issue with my Spotify Premium subscription and could use some advice. I’m studying abroad, and my account is linked to my home country, but I’m streaming from my current country of residence. Since I don’t have a local bank account, I’m...
Newbie
I’m facing an issue with my Spotify Premium subscription and could use some advice. I’m studying abroad, and my account is linked to my home country, but I’m streaming from my current country of resi...
Waiting4help
Casual Listener
891 Views
1 replies
3 likes
PlanPremiumCountryChileDevice Operating System My Question or IssueI live in Germany since a couple of years but I have always kept paying Spotify with a chilean credit card. That card does not exist any more and therefore I just wanted to start payi...
Newbie
Plan Premium Country Chile Device Operating System My Question or Issue I live in Germany since a couple of years but I have always kept paying Spotify with a chilean c...
Cammy9559
Visitor
446 Views
2 replies
1 likes
PlanPremiumCountryNetherlands My Question or IssueWaarom kan ik mijn facturen niet downloaden? Ik kan ze wel bekijken maar wil ze netjes downloaden.
Newbie
Plan Premium Country Netherlands My Question or Issue Waarom kan ik mijn facturen niet downloaden? Ik kan ze wel bekijken maar wil ze netjes downloaden.
woefy
Visitor
4596 Views
2 replies
0 likes
PlanPremiumCountryBelgium Device(iPhone 11, Samsung Galaxy 9, Macbook Pro, PC)Operating System(iOS 10, Windows 10,etc.) My Question or IssueWe have a premium account. the main account being the one linked to my partner's mail address. He got hacked a...
Visitor
Plan Premium Country Belgium Device (iPhone 11, Samsung Galaxy 9, Macbook Pro, PC) Operating System (iOS 10, Windows 10,etc.) My Question or Issue We have a premium a...
Maxim
Spotify Star
593 Views
1 replies
0 likes
Bonsoir, ‘je viens de m’enregistrer pour essayer premium personnel à 0€ pendant 2 mois mais après validation du paiement par PayPal je n’ai pas eu mon abonnement premium d’activer. Par contre j’ai été débité 2 fois de 0.01€ par PayPal. Pourriez-vous ...
Newbie
Bonsoir, ‘je viens de m’enregistrer pour essayer premium personnel à 0€ pendant 2 mois mais après validation du paiement par PayPal je n’ai pas eu mon abonnement premium d’activer. Par contre ...
Vasil
Moderator
491 Views
1 replies
0 likes
I am a student, I verified I was a student last month, WHY AM I GETTING CHARGED THE FULL AMOUNT?? I was promised the discount but I am getting charged the full amount.
Visitor
I am a student, I verified I was a student last month, WHY AM I GETTING CHARGED THE FULL AMOUNT?? I was promised the discount but I am getting charged the full amount.
Maxim
Spotify Star
190 Views
1 replies
0 likes
Premium for individuals
I had signed up for Spotify Free for a month to try it, but then my husband purchased the Premium plan, Duo, so I cancelled the free and now I cannot use my email to set up / join on his Duo plan. HELP!!!
Casual Listener
I had signed up for Spotify Free for a month to try it, but then my husband purchased the Premium plan, Duo, so I cancelled the free and now I cannot use my email to set up / join on his Duo plan.&nb...
Maxim
Spotify Star
238 Views
3 replies
0 likes
I’m not sure the email is the most recent one I may have 2 accounts
Visitor
I’m not sure the email is the most recent one I may have 2 accounts
Not applicable
1219 Views
4 replies
0 likes
I'm trying to figure out if there's any way with any subscription to play different music from the same account on two devices simultaneously? Duo looks like you have to set up two different accounts, but I just want my kids to be able to listen to t...
Visitor
I'm trying to figure out if there's any way with any subscription to play different music from the same account on two devices simultaneously? Duo looks like you have to set up two different accounts...
Maxim
Spotify Star
197 Views
1 replies
0 likes
Plan - Premium and Premium DuoCountry - IndiaI already had a Premium subscription due to expire on 31 March. I tried to subscribe to Premium Duo in order to share my subscription with my girlfriend. But as soon as I subscribed, the payment page took ...
Casual Listener
Plan - Premium and Premium Duo Country - India I already had a Premium subscription due to expire on 31 March. I tried to subscribe to Premium Duo in order to share my subscription with my girlfr...
Guria
Newbie
1221 Views
4 replies
0 likes