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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146361 Views

69 replies

10 likes

Premium for Family
  • 146361 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91966 Views

89 replies

4 likes

  • 91966 Views
  • 89 replies
  • 4 likes

Superuser Contribution Discounts for regular users

PlanPremiumCountry NoewayDeviceSony Xperia X PerformanceOperating SystemAndroid Oreo My Question or IssueI have been an active user of spotify for around 10 years, and I've consistently been buying the yearly discounted 1-year offer for spotify premi...

Music Fan

Plan Premium Country  Noeway Device Sony Xperia X Performance Operating System Android Oreo   My Question or Issue I have been an active user of spotify for around 10 years, ...

Meanderher

Visitor

3315 Views

8 replies

1 likes

  • 3315 Views
  • 8 replies
  • 1 likes

DUO PLAN ISSUE

My Question or IssueI have purchase Duo plan. But my another friend is not able to join the plan. Have sent the invite, Even after putting same address, it’s not accepting. It just address didn’t match. The plan is going waste. And u want to change m...

Visitor

My Question or Issue I have purchase Duo plan. But my another friend is not able to join the plan. Have sent the invite,  Even after putting same address, it’s not accepting. It just address di...

Maxim

Spotify Star

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code 30

PlanPremiumCountryUKDeviceiPHone XROperating SystemiOS 15.6.1 My Question or IssueUnable to login on iOS via Spotify app - getting error message - “something went wrong. Try again (code=30).Uninstalled app and reinstalled with same issue.Can log in v...

Casual Listener

Plan Premium Country UK Device iPHone XR Operating System iOS 15.6.1   My Question or Issue Unable to login on iOS via Spotify app - getting error message - “something went wrong. Try ...

MARLEY12

Newbie

8697 Views

7 replies

1 likes

  • 8697 Views
  • 7 replies
  • 1 likes

Watch for Spam Emails

PlanFreeCountry - USI have a free subscription but received an email that my payment method wasn't working for the premium and I needed to update it by clicking a link. Note - I don't have a premium account and wanted to warn everyone to beware right...

Visitor

Plan Free Country - US I have a free subscription but received an email that my payment method wasn't working for the premium and I needed to update it by clicking a link. Note - I don't have a pr...

Billy-J

Spotify Star

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes

subscription

I want to make a payment, but it looks like the web is in error, because it says "unable to connect, please check your settings or try again later" and the 'Retry' button below it. even though my connection is fine, there is no problem.

Visitor

I want to make a payment, but it looks like the web is in error, because it says "unable to connect, please check your settings or try again later" and the 'Retry' button below it. even though my con...

Maxim

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

How to get spotify premium student discount without paying for hulu?

Previously I was able to pay for just spotify with the student discount. Now they are making me pay for hulu as well.

Visitor

Previously I was able to pay for just spotify with the student discount. Now they are making me pay for hulu as well.

Maxim

Spotify Star

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium faimly not renewed even after being billed from my easypais

Plan Premium (Family) Country Pakistan My Question or Issue I have been using Easypaisa as my payment method for the past few months without any problems. However, this month, I faced a shortfall in my account balance, which caused my payment of 579 ...

Newbie

Plan Premium (Family) Country Pakistan   My Question or Issue I have been using Easypaisa as my payment method for the past few months without any problems. However, this month, I fa...

Eni

Moderator

1218 Views

1 replies

0 likes

  • 1218 Views
  • 1 replies
  • 0 likes

I want to buy Spotify annually is it possible

I don’t want to pay monthly i want to buy the plan annually so i don’t have to worry about it

Visitor

I don’t want to pay monthly i want to buy the plan annually so i don’t have to worry about it

mva121

Newbie

419 Views

2 replies

1 likes

  • 419 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cannot add partner to Duo plan

PlanDuoCountryUnited Kingdom My Question or IssueI recently upgraded from Premium to Duo in order to add my wife (currently on a Free plan), however every time she clicks on an invite link - no matter how I send it to her - it says she cannot be adde...

Casual Listener

Plan Duo Country United Kingdom   My Question or Issue I recently upgraded from Premium to Duo in order to add my wife (currently on a Free plan), however every time she clicks on an invit...

Luciana9

Visitor

869 Views

6 replies

0 likes

  • 869 Views
  • 6 replies
  • 0 likes

Refund for Free 3 month subscription

I got charged for 3 month free subscribtion and short after unlinked my bank card.I need to get my 5 dollars back, since that event is free and noone told me it will charge me and won't refund

Visitor

I got charged for 3 month free subscribtion and short after unlinked my bank card. I need to get my 5 dollars back, since that event is free and noone told me it will charge me and won't refund

Blckmmb

Casual Listener

964 Views

2 replies

1 likes

  • 964 Views
  • 2 replies
  • 1 likes

Spotify Gift Card for Basic Individual

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I am interested in buying a Spotify gift card for myself. I use Basic Individual, the n...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...

Kofii24k

Casual Listener

2241 Views

3 replies

1 likes

  • 2241 Views
  • 3 replies
  • 1 likes

I can’t figure out which account I need to cancel

My Question or IssueI was going through bank stuff today and realized on two separate cards/accounts I’m being charged the same monthly amount by Spotify. I don’t think it’s an error on their part- or a scam even. I’m wondering if I accidentally sign...

Visitor

My Question or Issue I was going through bank stuff today and realized on two separate cards/accounts I’m being charged the same monthly amount by Spotify. I don’t think it’s an error on their part-...

randellsr

Regular

1179 Views

3 replies

0 likes

  • 1179 Views
  • 3 replies
  • 0 likes

Solved!! Can’t find the account with premium subscription

Hello, I have been wanting to cancel an account with an active subscription to premium but is not being used. My credit card is being charged monthly but I am not using this account since I have another premium account being charged to a different ca...

Casual Listener

Hello, I have been wanting to cancel an account with an active subscription to premium but is not being used. My credit card is being charged monthly but I am not using this account since I have anot...

Xerni

Visitor

6086 Views

4 replies

0 likes

  • 6086 Views
  • 4 replies
  • 0 likes