Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40673 Views
- 20 replies
- 1 likes
- 40673 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5188 Views
- 23 replies
- 2 likes
- 5188 Views
- 23 replies
- 2 likes
Superuser Contribution Applying asos free 3 month code
I have received a 3 month premium free code from asos but there is no way to apply it
- I have received a 3 month premium free code from asos but there is no way to apply it
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- Casual Listener
- 9563 Views
- 12 replies
- 0 likes
- 9563 Views
- 12 replies
- 0 likes
Superuser Contribution Premium Duo. You need to live at the same address - wrong, address the same
Country: SerbiaI bought a Premium Duo and give invite link to my partner. After clicking at this link, he gets at his account and write the same address as my. But after this he gets a message: You need to live at the same address (it looks like you'...
- Country: Serbia I bought a Premium Duo and give invite link to my partner. After clicking at this link, he gets at his account and write the same address as my. But after this he gets a message: Y...
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- Moderator
- 553 Views
- 2 replies
- 0 likes
- 553 Views
- 2 replies
- 0 likes
Superuser Contribution não consigo acessar minha conta premiu fica indo na gratuita
minha conta está pra vencer dia 07/08/2023 e é premio não é gratuita não tenho mais acesso pois a conta do nada está como gratuita com anúncios e não consigo voltar a musica.
- minha conta está pra vencer dia 07/08/2023 e é premio não é gratuita não tenho mais acesso pois a conta do nada está como gratuita com anúncios e não consigo voltar a musica.
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- Moderator
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
Superuser Contribution Cambio de plan
Compré por error una cuenta duo, pero quería comprar un cuenta de plan familiar, el error fue que pague el año completo, hay alguna forma de cambiar el tipo d plan?
- Compré por error una cuenta duo, pero quería comprar un cuenta de plan familiar, el error fue que pague el año completo, hay alguna forma de cambiar el tipo d plan?
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- Moderator
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Superuser Contribution ¿Como salgo de un plan familiar?
Perdi contacto con las personas con las que compartia el premium, y quiero cambiar a usar el plan de estudiantes
- Perdi contacto con las personas con las que compartia el premium, y quiero cambiar a usar el plan de estudiantes
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- Spotify Legend
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Superuser Contribution About Subscription
I have been charged for my subscription but i got a mail that the payment is failed and still hasn't upgraded .It's a student account.PlanPremiumCountryIndiaDevice(Redmi Note 10s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
- I have been charged for my subscription but i got a mail that the payment is failed and still hasn't upgraded .It's a student account. Plan Premium Country India Device (Redmi Note 10s) Operat...
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- Moderator
- 102 Views
- 1 replies
- 0 likes
- 102 Views
- 1 replies
- 0 likes
I changed from premium to duo premium and my partner can't get logged on
How to log on to premium duo
- How to log on to premium duo
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- Spotify Star
- 92 Views
- 1 replies
- 0 likes
- 92 Views
- 1 replies
- 0 likes
No Premium after Payment
I have just payed (2hr ago) for a Premium account, I have used PayPal. I can see the transaction went good and I have been charged. Still, on web and app I see I am with Free Plan. I have no idea what to do and how to reach their finance team. Weird,...
- I have just payed (2hr ago) for a Premium account, I have used PayPal. I can see the transaction went good and I have been charged. Still, on web and app I see I am with Free Plan. I h...
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- Spotify Star
- 87 Views
- 1 replies
- 0 likes
- 87 Views
- 1 replies
- 0 likes
Gostaria de mudar de plano
Só mudar de plano
- Só mudar de plano
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- Spotify Star
- 1538 Views
- 3 replies
- 0 likes
- 1538 Views
- 3 replies
- 0 likes
Superuser Contribution My gift card code is not working
Hello, I was gifted a spotify premium giftcard valid for 12 months of premium. The gift card pin number is not working. I've already tried changing the 0 to a O and lower vs. upper case letters and nothing is working. I have read the help boards abou...
- Hello, I was gifted a spotify premium giftcard valid for 12 months of premium. The gift card pin number is not working. I've already tried changing the 0 to a O and lower vs. upper case letters and n...
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- Moderator
- 1032 Views
- 9 replies
- 1 likes
- 1032 Views
- 9 replies
- 1 likes
Solved!! Duo-Abo: Mit mir in einer Wohnung lebende Lebensgefährtin kann nicht teilnehmen
Hallo, ich möchte mit meiner Lebensgefährtin das Duo-Abo machen, aber es kommt beim Annehmen ihrer Einladung immer die Fehlermeldung "falsche Adresse". Die einzige Erklärung, die ich habe: Wir wohnen in Österreich und ich habe allerdings eine deutsch...
- Hallo, ich möchte mit meiner Lebensgefährtin das Duo-Abo machen, aber es kommt beim Annehmen ihrer Einladung immer die Fehlermeldung "falsche Adresse". Die einzige Erklärung, die ich habe: Wir wohnen...
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- Spotify Star
- 289 Views
- 3 replies
- 0 likes
- 289 Views
- 3 replies
- 0 likes
I'm being charged 3 times each month for (at least) the past 6 months
I have been charged in my credit card 3 times each month for 3 different accounts, this has happened at least for the last 6 months. I can't do anything about it!!!
- I have been charged in my credit card 3 times each month for 3 different accounts, this has happened at least for the last 6 months. I can't do anything about it!!!
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- Spotify Star
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
Transition Subscription
PlanFree/PremiumCountryPortugal DeviceIphone SE 2020Operating SystemIOS 16.5.1 (c) My Question or IssueI would like to know if I subscribe this month to the premium only for 1 month then I can change it to 1 year?
- Plan Free/Premium Country Portugal Device Iphone SE 2020 Operating System IOS 16.5.1 (c) My Question or Issue I would like to know if I subscribe this month to the premium on...
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- Spotify Star
- 85 Views
- 1 replies
- 0 likes
- 85 Views
- 1 replies
- 0 likes
Superuser Contribution No verification code
please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.
- please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.
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- Not applicable
- 1751 Views
- 2 replies
- 0 likes
- 1751 Views
- 2 replies
- 0 likes
Superuser Contribution My duo account is not working as advertised and i will file a class-action lawsuit
My duo account is not working as advertised and i will file a class-action lawsuit
- My duo account is not working as advertised and i will file a class-action lawsuit
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- Moderator
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify suddenly unlinked my GCash account without my permission.
Can someone help?
- Can someone help?
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- Newbie
- 1899 Views
- 2 replies
- 1 likes
- 1899 Views
- 2 replies
- 1 likes
Superuser Contribution gift cards and student account
i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally
- i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally
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- Moderator
- 87 Views
- 1 replies
- 0 likes
- 87 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
I paid for premium but it’s not working on my app
- I paid for premium but it’s not working on my app
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- Moderator
- 165 Views
- 3 replies
- 0 likes
- 165 Views
- 3 replies
- 0 likes
Superuser Contribution I signed up for premium & it used a default email. No idea how to log in
I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email and I have no idea how to sign in or switch it over ...
- I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email a...
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- Moderator
- 113 Views
- 1 replies
- 0 likes
- 113 Views
- 1 replies
- 0 likes
Superuser Contribution premium subscription
i tried to use a 12 month gift card but i had to end my premium monthly subscription first and it wouldn’t let me use the gift card because i used it then ended the premium and tried to put it back in??? please help
- i tried to use a 12 month gift card but i had to end my premium monthly subscription first and it wouldn’t let me use the gift card because i used it then ended the premium and tried to put it back i...
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- Moderator
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes