Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountryAustralia moving to Ireland My Question or IssueI am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription. I have a Wise card in order to have a card in Euros here in Irelan...
Visitor
Plan Premium Country Australia moving to Ireland My Question or Issue I am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription...
Ele343
Newbie
1456 Views
2 replies
1 likes
Plan: PremiumCountry: USA Device: Apple Products & TVMy Question or Issue: Looking to change my account from Premium to Duo. Wondering if there is a yearly subscription available and if yes how to find out the price of the yearly subscription and how...
Newbie
Plan: Premium Country: USA Device: Apple Products & TV My Question or Issue: Looking to change my account from Premium to Duo. Wondering if there is a yearly subscriptio...
abdoeid
Visitor
1109 Views
2 replies
0 likes
We moved from Mexico to the USA. I have a Mexico Premium family plan, and want to change location to the USA. When I try do that, I get an error saying that I am not eligible for a Family plan, but it seems I can activate a single user one. We do not...
Casual Listener
We moved from Mexico to the USA. I have a Mexico Premium family plan, and want to change location to the USA. When I try do that, I get an error saying that I am not eligible for a Family plan,...
Maxim
Spotify Star
545 Views
3 replies
0 likes
I can’t get code to reset password Hacker added username and seems to supersede my email address so I can’t change password to get rid of hacker. I just want to cancel Premium account
Visitor
I can’t get code to reset password Hacker added username and seems to supersede my email address so I can’t change password to get rid of hacker. I just want to cancel Premium account
Maxim
Spotify Star
384 Views
1 replies
0 likes
So i want to start my spotify individual subscription, but somehow i'm not able to, first thing that appears is that i'm not eligible for the 1 month free trial, ok ig i think i've used it once before but after that i try to find a way to start payin...
Visitor
So i want to start my spotify individual subscription, but somehow i'm not able to, first thing that appears is that i'm not eligible for the 1 month free trial, ok ig i think i've used it once befor...
Maxim
Spotify Star
736 Views
1 replies
0 likes
I've not been a premium subscriber for around 6 years (I think), as I've been using a different service, but am considering returning for the Basic Duo plan (I have zero interest in audio books or podcasts), but I can't see this plan listed on your w...
Music Fan
I've not been a premium subscriber for around 6 years (I think), as I've been using a different service, but am considering returning for the Basic Duo plan (I have zero interest in audio books or po...
Bunni10
Visitor
5811 Views
5 replies
0 likes
Quisiera que me devuelvan mi dinero que me han cobrado doble o me den una solución
Visitor
Quisiera que me devuelvan mi dinero que me han cobrado doble o me den una solución
OscarDC
Moderator
475 Views
1 replies
0 likes
PremiumUSADeviceiPhone 6s, iOS 15.8.3 My Question or IssueMobile Audiobook this morning said I am out of hours but when I check my account it says mtd is 0 h and 15 hrs remaining. Iphone 6s, Premium Plan, iOS 15.8.3. This has also happened previously...
Regular
Premium USA Device iPhone 6s, iOS 15.8.3 My Question or Issue Mobile Audiobook this morning said I am out of hours but when I check my account it says mtd is 0 h and 15 hrs remai...
Eni
Moderator
997 Views
1 replies
0 likes
PlanStudent PremiumCountryUnited StatesDeviceiPhone SEOperating SystemiOS 17.7 My Question or IssueMy subscription for Hulu says that the price is increasing on Oct 17, 2024, to $9.99 a month even though I have the Student Plan for Spotify where I on...
Visitor
Plan Student Premium Country United States Device iPhone SE Operating System iOS 17.7 My Question or Issue My subscription for Hulu says that the price is increasing on Oct 17, 2024,...
Maxim
Spotify Star
1221 Views
1 replies
1 likes
PlanPremium individual CountryUSDeviceGalaxy A54 5GOperating SystemAndroid 14, OneUI 6.1 My Question or IssueWhy do I keep getting an ad/popup asking if I'm sharing premium, and it proceeds to recommend premium Duo or Family. I'm not sharing my accou...
Newbie
Plan Premium individual Country US Device Galaxy A54 5G Operating System Android 14, OneUI 6.1 My Question or Issue Why do I keep getting an ad/popup asking if I'm sharing prem...
Maxim
Spotify Star
856 Views
1 replies
1 likes
PlanFamily PremiumCountryFrance -> Singapore My Question or IssueI have an account in France with Family Prenium and we moved recently to Singapore. I wanted to transfer my account to Singapore but when i change the payement methods to Singapore. I g...
Newbie
Plan Family Premium Country France -> Singapore My Question or Issue I have an account in France with Family Prenium and we moved recently to Singapore. I wanted to transfer my accoun...
Maxim
Spotify Star
499 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
AdamDamon
Spotify Star
227 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADevice phone 13 promax Operating System(iOS My Question or IssueTrying to sign up for the three month premium for free subscription. Signed up with my Google account, entered all the information. It’s asking for a verificati...
Visitor
Plan Free/Premium Country USA Device phone 13 promax Operating System (iOS My Question or Issue Trying to sign up for the three month premium for free subscription. Signed...
AlejaR
Moderator
238 Views
1 replies
0 likes
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
Casual Listener
Good morning, I signed up for Spotify Premium Individual using Google Play as the payment method. There are supposed to be 2 free months. Why have I already been charged €10.99?
xposed11
Casual Listener
445 Views
4 replies
0 likes
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
Visitor
Hi, I'm trying to update my account back to premium after being on the audiobook plan. I cancelled my audiobook plan but it says I'm still a subscriber. Can someone please help me with this?
Maxim
Spotify Star
268 Views
1 replies
0 likes
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a payment which then turns out to be £1.01. So I haven’t appr...
Visitor
I haven’t ever had Spotify premium but through the H&M app have offered a free 4mth trial. It all goes through, states it’ll be free, put in card details and then my bank ask me to approve a paym...
Maxim
Spotify Star
837 Views
1 replies
0 likes
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
Visitor
Efetuei o pagamento do spotify do plano premiun família com o cartão de credito, já foi debitado na conta, mas ainda não foi liberado na plataforma, nem consta em processo ou algo parecido.
Nikola
Moderator
1237 Views
1 replies
0 likes
PlanFree/PremiumCountryUsaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Maxim
Spotify Star
490 Views
1 replies
0 likes
PlanPremiumCountryPortugalOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. Like a lot of European, the card that I'm using, is Curve card, because it gives cashback when paying Spotify with it. The issue is that I li...
Visitor
Plan Premium Country Portugal Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. Like a lot of European, the card that I'm using, is Curv...
Maxim
Spotify Star
267 Views
1 replies
0 likes