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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74495 Views
31 replies
2 likes
Moderator
121434 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158865 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
311019 Views
174 replies
13 likes
No quiero que los pagos sea descontados de mi tarjeta automáticamente cada mes. Quiero ser yo mismo el que tome la opción de pagar o no pagar el mes
No quiero que los pagos sea descontados de mi tarjeta automáticamente cada mes. Quiero ser yo mismo el que tome la opción de pagar o no pagar el mes
Moderator
500 Views
1 replies
0 likes
Will I lose my playlists if I chnange my billing date by cancelling my subscription and then resubscribe on the day I want. This is the instruction by the FAQs but they don't say if you'll lose your playlists.
Will I lose my playlists if I chnange my billing date by cancelling my subscription and then resubscribe on the day I want. This is the instruction by the FAQs but they don't say if you'll lose your ...
Casual Listener
1143 Views
2 replies
0 likes
I signed up for a duo plan, but emails sent to my wife to join the plan do not arrive. I have tried this repeatedly
I signed up for a duo plan, but emails sent to my wife to join the plan do not arrive. I have tried this repeatedly
Spotify Star
575 Views
1 replies
0 likes
I'm trying to change payment method as I've moved from US to Canada. I've changed the country setting to 'Canada' in the 'Edit Profile' page but when trying to change the address or add a new payment method, there is no option to change to Canada. So...
I'm trying to change payment method as I've moved from US to Canada. I've changed the country setting to 'Canada' in the 'Edit Profile' page but when trying to change the address or add a new payment...
Spotify Star
1340 Views
1 replies
0 likes
I was given a code for 3 months of free premium, but I accidentally created a new account and activated it there.Is it possible to somehow cancel or transfer the premium?/Or if it is not possible to transfer the premium, is it possible to somehow exp...
I was given a code for 3 months of free premium, but I accidentally created a new account and activated it there. Is it possible to somehow cancel or transfer the premium?/ Or if it is not possib...
Spotify Star
604 Views
1 replies
0 likes
PlanPremiumCountryBelarusDeviceiPhone 14Operating SystemiOS 18 My Question or IssueI had a student subscription, but I didn't have a notification that I needed to confirm my student status. However, my plan was changed to an individual one, and accor...
Plan Premium Country Belarus Device iPhone 14 Operating System iOS 18 My Question or Issue I had a student subscription, but I didn't have a notification that I needed to confirm my ...
Spotify Star
607 Views
1 replies
0 likes
Acabo de comprar el plan duo pero no me deja invitar a alguien con el link
Acabo de comprar el plan duo pero no me deja invitar a alguien con el link
Spotify Star
383 Views
1 replies
0 likes
It took my gift card pin successfully and the next day I was back to basic with ads. Tried reloading my pin and nothing
It took my gift card pin successfully and the next day I was back to basic with ads. Tried reloading my pin and nothing
Moderator
512 Views
1 replies
0 likes
PlanPremiumCountry USA My Question or IssueSo I recently found out that with my Spotify Premium account, my monthly charge of $10.99 provides a receipt that states the product is "Spotify Premium with Hulu." I used to have the Student account but no ...
Plan Premium Country USA My Question or Issue So I recently found out that with my Spotify Premium account, my monthly charge of $10.99 provides a receipt that states the product i...
Visitor
8763 Views
5 replies
1 likes
PlanPremium IndividualCountryIndonesiaDeviceInfinix Note Pro 10Operating SystemAndroid My Question or IssueI purchased the premium individual menu for one month and now I'm extending it on 01/13/25, and it should be a full month, but it's not. in the...
Plan Premium Individual Country Indonesia Device Infinix Note Pro 10 Operating System Android My Question or Issue I purchased the premium individual menu for one month and n...
Moderator
353 Views
1 replies
0 likes
PlanPremiumCountryILDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to update my card (expired) in an existing family subscription.I logged in from the ma...
Plan Premium Country IL Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to up...
Moderator
842 Views
5 replies
0 likes
Hello! I need to change payment system. My card belongs to Lithuanian bank, I am living currently in Thailand. I get the message what payment method not match with indicated country - i tried Lithuania and Thailand both.
Hello! I need to change payment system. My card belongs to Lithuanian bank, I am living currently in Thailand. I get the message what payment method not match with indicated country - i tried Lithuan...
Spotify Star
359 Views
1 replies
0 likes
My bank account confirmed the payment but in Spotify isn't reflected
My bank account confirmed the payment but in Spotify isn't reflected
Spotify Star
769 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceLaptop, iPhoneOperating SystemiOS 1X, Windows 1X My Question or IssueHello, I would like to have an annual plan (Premium) if the amount it's better than monthly payments... How may I switch to this annual plan ??
Plan Premium Family Country USA Device Laptop, iPhone Operating System iOS 1X, Windows 1X My Question or Issue Hello, I would like to have an annual plan (Premium) if the amount it's...
Spotify Star
490 Views
3 replies
0 likes
I have been paying for my son's individual account for years. Recently I got a premium account. How do I combine the accounts into a family account?
I have been paying for my son's individual account for years. Recently I got a premium account. How do I combine the accounts into a family account?
Spotify Star
944 Views
1 replies
0 likes
NO TENGO PREMIUM INDIVIDUAL PERO SI LO ESTOY PAGANDO
NO TENGO PREMIUM INDIVIDUAL PERO SI LO ESTOY PAGANDO
Spotify Star
300 Views
1 replies
0 likes
Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachment) Plan Premium 3 mth trial Country Uk Device (OnePlus...
Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachme...
Spotify Star
424 Views
1 replies
0 likes
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank you in advance.
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank y...
Not applicable
2256 Views
4 replies
0 likes
I used PayPal to pay to upgrade to a premium account. My account was charged, but no upgrade was issued. After being charged and going back the Spotify payment dashboard, a red banner at the top showed that the payment has failed, despite charging my...
I used PayPal to pay to upgrade to a premium account. My account was charged, but no upgrade was issued. After being charged and going back the Spotify payment dashboard, a red banner at the top...
Gig Goer
1436 Views
1 replies
0 likes
PlanFree/PremiumCountryI redeemed my airmiles for 9 $10 gift cards. The first 4 codes went through fine and the last 5 keep giving me an error message saying that I can't redeem them on a premium account. I currently have an individual premium subscr...
Plan Free/Premium Country I redeemed my airmiles for 9 $10 gift cards. The first 4 codes went through fine and the last 5 keep giving me an error message saying that I can't redeem them on a premi...
Moderator
677 Views
1 replies
0 likes
