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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFreeCountryUSDevice Operating SystemWindows 11 My Question or IssueI have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't get one. Is there a way to redeem the code without the credit card and if so how?
Plan Premium Duo Country UKDevice All of them Operating System N\AMy Question or IssueHow do I cancel Premium Duo keeping Premium, seemingly you're giving me the option to only go back to Free which I don't want to do, I just want to drop the Duo par...
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an old email.
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Spotify has charged me for 10 dollars 3 times in the past week
PlanPremiumCountry: Bangladesh My Question or IssueCan I buy the Spotify premium with BDT Currency Card?
HelloI live in South Korea.While reading on the Spotify community today, I noticed that someone had received a Spotify birthday premium.The questions are as follows.1. Can I also get a birthday premium if I live in South Korea?2. Will Spotify contact...
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
I've bought the Premium Duo but it doesn't change it says individual, i wanted to invite a friend but it still says that i have individual subscription, what should i do now?
Plan: Spotify premium Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I canceled my spotify premium but I just got a notification from my bank ...
My Question or IssueMe and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to the premium plan, stating I’m only able to join another pers...
Recently, I got kicked out of the Premium Family Plan.So my boyfriend, who's a Premium Individual User asked me to join him in a Duo Plan.I just knew later on that I can't join him coz apparently you only join a Premium plan once every 12 months (UGH...
PlanPremium to freeCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS My Question or IssueI just got charged for Spotify premium, but I only wanted to try out the Free Trial, and yesterday I got charged for premium because the trial ended. I...
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please help to restore me into his family plan?
3 days ago I bought a 30€ gift card, all letters and numbers are correct but when I try to redeem it says there's a problem. It doesn't say it isn't activated, nor redeemed, just an error. When I click the link to customer service, I get a 404 eror p...
I went to enter a new payment method to keep my premium individual (1 person, as it's always been).It auto-renewed to premium duo and charged me on the spot. I've never lived with a partner. I had to go back into my settings, change to individual, an...
Whenever I try to buy Spotify premium, I enter my address and it keeps saying "enter a valid address". I have tried everything, different browser, incognito, different device, and nothing works, I tried entering a different address of somewhere nearb...
In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification. Now I'm seeing ads asking me to turn the notifications back on! I don't see how this is "ad free music listening...
Pague por error un año de plan individual pero en realidad quiero plan familiar, como puedo realizar el cambio pagando la diferencia?PlanIndividualCountryMexico
I paid for duo premium plan and I'm a plan member not a manger. The red banner saying "Don't lose your offline music. Did you know that's Premium feature? Update your payment details ASAP to keep your music" always shows up since I started duo premiu...