Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114399 Views
- 72 replies
- 9 likes
- 114399 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13820 Views
- 27 replies
- 2 likes
- 13820 Views
- 27 replies
- 2 likes
Superuser Contribution Como entro em contato com vocês do Spotify?
Minha conta é associada com a vivo, por isso sou prêmio, mas quero remover isso.Eu já entrei em contato com a vivo e eles disseram que já tá tudo ok, e já foi removido, mas na conta NÃO MUDOU NADA! HELPP
- Minha conta é associada com a vivo, por isso sou prêmio, mas quero remover isso. Eu já entrei em contato com a vivo e eles disseram que já tá tudo ok, e já foi removido, mas na conta NÃO MUDOU NADA!...
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- Moderator
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution QR Codes for tattoo
Hello,if I make a tattoo with a song QR code, do you think I can play the song with tattoo when I scan?E.G. in attachment image
- Hello, if I make a tattoo with a song QR code, do you think I can play the song with tattoo when I scan? E.G. in attachment image
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- Visitor
- 97341 Views
- 7 replies
- 2 likes
- 97341 Views
- 7 replies
- 2 likes
Superuser Contribution no confirmation code coming (free premium spotify with viber )
I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
- I went to the promotion page with 3 months of free spotify premium for 3 months from viber, I wrote my mail, but the confirmation code does not come
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- Visitor
- 326 Views
- 2 replies
- 0 likes
- 326 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Active plan familiar pero no puedo añadir miembros
Hola buenos dias. Anoche pague la suscripción premium del plan familiar y cuando quise agregar un miembro en la página web, no se mostró nada, solo pantalla negra. Intenté enviar un enlace a través de la aplicación pero cuando los miembros abren el e...
- Hola buenos dias. Anoche pague la suscripción premium del plan familiar y cuando quise agregar un miembro en la página web, no se mostró nada, solo pantalla negra. Intenté enviar un enlace a...
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- Casual Listener
- 423 Views
- 4 replies
- 0 likes
- 423 Views
- 4 replies
- 0 likes
Superuser Contribution Technical issues
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can’t I complete the final step to add my wife to our Duo plan? It says technical issues…...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why can...
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- Casual Listener
- 991 Views
- 7 replies
- 3 likes
- 991 Views
- 7 replies
- 3 likes
Superuser Contribution Spotify won’t accept any of my payments that I have tried
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Not applicable
- 536 Views
- 2 replies
- 0 likes
- 536 Views
- 2 replies
- 0 likes
I have joined premium plan today but I can't enjoy the music countinouly
I made the payment of 119 today but I can't enjoy the music countinouly
- I made the payment of 119 today but I can't enjoy the music countinouly
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
How do I discontinue only the Hulu portion of my subscription?
Online answers suggest there's a "Deactivate Hulu" option in Spotify Account Overview. There isn't and I can't find anywhere to discontinue Hulu (through Spotify) but not cancel my Spotify subscription.
- Online answers suggest there's a "Deactivate Hulu" option in Spotify Account Overview. There isn't and I can't find anywhere to discontinue Hulu (through Spotify) but not cancel my Spotify subscripti...
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- Spotify Star
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
Solved!! Charged the normal premium individual fee (11 eu) when student subscription is active
Plan ? Premium Individual, but also at the same time the student subscription is active Country The Netherlands Device Pixel 6, Windows 10 Computers Operating System Android, Windows 10 My Question or Issue I'd like to get my money back and just fi...
- Plan ? Premium Individual, but also at the same time the student subscription is active Country The Netherlands Device Pixel 6, Windows 10 Computers Operating Syste...
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- Spotify Star
- 322 Views
- 3 replies
- 0 likes
- 322 Views
- 3 replies
- 0 likes
Superuser Contribution duo payment
I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
- I am paying for a duo account and they are asking for my husband information. My husband does not do facebook and does not have an email address. how do I add him onto my duo account
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- Moderator
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution COUPEN CODE NOT WORKIN
HELLO SPORTIFY - COUPEN CODE **bleep**
- HELLO SPORTIFY <Snip moderator edit> - COUPEN CODE **bleep**
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- Moderator
- 255 Views
- 3 replies
- 0 likes
- 255 Views
- 3 replies
- 0 likes
trocar plano
tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
- tenho o plano duo, na hora de atualizar o pagamento acabou indo para o individual. como faço para não pagar os dois e sim, somente o duo que é o que eu faço uso.
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- Spotify Star
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Payment methods not working
PlanPremiumCountryAustralia My Question or IssuePayment method not allowing me to proceed - Showing 3 dots and not allowing me to proceed. Can this bug be fixed, thanks.
- Plan Premium Country Australia My Question or Issue Payment method not allowing me to proceed - Showing 3 dots and not allowing me to proceed. Can this bug be fixed, thanks.
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
I'm on premium duo, unable to update country or update payment method.
I have moved to Bulgaria since opening this account and I need update my payment method to a card issued by a Bulgarian/EU bank. But Spotify Premium will not let me add the card to my account because the card country does not match the country regist...
- I have moved to Bulgaria since opening this account and I need update my payment method to a card issued by a Bulgarian/EU bank. But Spotify Premium will not let me add the card to my account because...
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- Spotify Star
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Problema con Rap i pago
PlanFree/PremiumCountryArgentina Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Buenos días. Estoy intentando pagar el plan premium con Rapi pago desde el **bleep*...
- Plan Free/Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
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- Spotify Star
- 253 Views
- 3 replies
- 0 likes
- 253 Views
- 3 replies
- 0 likes
Spotify Premium Family subscription gone?
Hello, usually Im paying for a Premium Family subscription. Now our apps and the Browser Login are stating that I dont have Premium anymore.My last payment was 23.10.2023, in my mailbox a mail states "You have agreed to the new price for Premium Duo"...
- Hello, usually Im paying for a Premium Family subscription. Now our apps and the Browser Login are stating that I dont have Premium anymore. My last payment was 23.10.2023, in my mailbox a ...
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- Visitor
- 2648 Views
- 35 replies
- 13 likes
- 2648 Views
- 35 replies
- 13 likes
Unable to print reciepts due to background change
Since Spotify changed the receipts page background to black with white text, receipts now appear as invisible/blank when trying to create PDFs. 臘 To whoever made this change, please revert it back or give us a 'save receipt' button as there's no othe...
- Since Spotify changed the receipts page background to black with white text, receipts now appear as invisible/blank when trying to create PDFs. 🤦 To whoever made this change, please revert ...
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- Visitor
- 1220 Views
- 13 replies
- 5 likes
- 1220 Views
- 13 replies
- 5 likes
Solved!! Gift cards for Basic Individual
Hello, Would you be able to advise if buying a Spotify premium gift card from a retailer, will work if I am on the Basic Individual subscription, please? Thank you.
- Hello, Would you be able to advise if buying a Spotify premium gift card from a retailer, will work if I am on the Basic Individual subscription, please? Thank you.
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- Spotify Star
- 492 Views
- 5 replies
- 0 likes
- 492 Views
- 5 replies
- 0 likes
Automatic Money deducted from the for the invidual plan but no access to premium on the app
my monthly payment of 119 has been deducted from my bank on the date of 31 may 2024 but there is no access to premium on the app usually the app itself updates to premium Country India
- my monthly payment of 119 has been deducted from my bank on the date of 31 may 2024 but there is no access to premium on the app usually the app itself updates to premium Country ...
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- Music Fan
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Play on more than one google device
PlanFree/PremiumCountryUSADevice(iPhone 12, Google dotOperating System(iOS 10 My Question or IssueI would like to play Spotify at my office. We have 5 google speakers and the same play list will be playing on all the devices. Do I need the family pla...
- Plan Free/Premium Country USA Device (iPhone 12, Google dot Operating System (iOS 10 My Question or Issue I would like to play Spotify at my office. We have 5 google speakers and the...
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- Music Fan
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes