Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 91604 Views
- 56 replies
- 5 likes
- 91604 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11557 Views
- 24 replies
- 2 likes
- 11557 Views
- 24 replies
- 2 likes
Plan changes
How can I leave family plan and start individual plan but will I keep all liked songs and playlists?
- How can I leave family plan and start individual plan but will I keep all liked songs and playlists?
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Minha conta foi cancelada sem eu ter solicitado. Como devo proceder?
Minha conta Premium duo foi cancelada
- Minha conta Premium duo foi cancelada
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify will not connect on my phone. Just the icon pops up
Cannot connect to Spotify at all
- Cannot connect to Spotify at all
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- Moderator
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
PAYMENT
Good day, how long does it take to get a refund after canceling a premium subscription?
- Good day, how long does it take to get a refund after canceling a premium subscription?
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
suscription family premium : I can't connect WHY ?
I have subscribed to a Family Premium subscription but I am unable to log in. What should I do?
- I have subscribed to a Family Premium subscription but I am unable to log in. What should I do?
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- Spotify Star
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Superuser Contribution Got an email that says "Time to renew Spotify Premium" - but how?
You would think that renewal would be so easy. You click the big green button in the email, get sent to your account with 2 renewal options. Buy 12 months in advance or pay monthly. Simple right? But no, Spotify has to make the most complicated way o...
- You would think that renewal would be so easy. You click the big green button in the email, get sent to your account with 2 renewal options. Buy 12 months in advance or pay monthly. Simple right? But...
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- Moderator
- 416 Views
- 3 replies
- 0 likes
- 416 Views
- 3 replies
- 0 likes
Ads on premium subscription
I pay for a premium AD-FREE subscription. Yet, a number of podcasts play advertisements before starting. These are not baked in, as podcasts in Spanish for Spanish speakers have ads in Danish. So, they are clearly something that Spotify supplies. Eve...
- I pay for a premium AD-FREE subscription. Yet, a number of podcasts play advertisements before starting. These are not baked in, as podcasts in Spanish for Spanish speakers have ads in Danish.  ...
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- Casual Listener
- 328 Views
- 4 replies
- 2 likes
- 328 Views
- 4 replies
- 2 likes
Superuser Contribution Gutschein einloesen trotz bereits aktiven Abo
Hallo,Ich habe bereits ein Spotify Premium Abo. Die Gebuehren werden monatlich per Lastschrift von meinem Konto abgezogen.Ich habe nun einen Gutschein bekommen und diesen online aktiviert. Meine Frage: Setzt das Lastschriftverrfahren nun einmalig aut...
- Hallo, Ich habe bereits ein Spotify Premium Abo. Die Gebuehren werden monatlich per Lastschrift von meinem Konto abgezogen. Ich habe nun einen Gutschein bekommen und diesen online aktiviert. ...
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- Newbie
- 8049 Views
- 7 replies
- 0 likes
- 8049 Views
- 7 replies
- 0 likes
I can't login to premium account on my phone
I bought premium on my laptop with my email then I used the same email and logged in on my phone and it is not giving me premium.
- I bought premium on my laptop with my email then I used the same email and logged in on my phone and it is not giving me premium.
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Why cant i finish the invitation process to family premium?
I got the invitation link to join family Premium. After i confirmed i got the error message „an Error has occurred, please try again later“.My Account that wants to join has still Duo Premium Active till 3/25. Do I have to wait to join till im a free...
- I got the invitation link to join family Premium. After i confirmed i got the error message „an Error has occurred, please try again later“. My Account that wants to join has still Duo Premium Activ...
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- Moderator
- 222 Views
- 3 replies
- 0 likes
- 222 Views
- 3 replies
- 0 likes
Superuser Contribution Puedo irme de vacaciones con plan duo familiar?
En unas semanas me voy de vacaciones dentro del mismo país con mi pareja con quien comparto el plan duo, podré seguir escuchando la música?
- En unas semanas me voy de vacaciones dentro del mismo país con mi pareja con quien comparto el plan duo, podré seguir escuchando la música?
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- Moderator
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Paying from egypt
PlanDuo/PremiumCountryEgyptDeviceIPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy monthly payment failed. I checked, there is enough money on a card and it’s working. When I was trying to update my payment ...
- Plan Duo/Premium Country Egypt Device IPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My monthly payment failed. I checked, there is...
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- Newbie
- 8091 Views
- 14 replies
- 1 likes
- 8091 Views
- 14 replies
- 1 likes
Se me debito el pago en doble oportunidad por la vigencia del mismo mes
Realicé el pago del plan que actualmente tengo, al ser de estudiante por un valor de $ 9.300,00 y al momento de observar la aplicación por la cual se realizó el pago se ven reflejados 2 descuentos por este valor, posteriormente me llegaron 2 comproba...
- Realicé el pago del plan que actualmente tengo, al ser de estudiante por un valor de $ 9.300,00 y al momento de observar la aplicación por la cual se realizó el pago se ven reflejados 2 descuentos po...
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
I want to upgrade my payment to annually
I am from Nigeria. I will like to pay for one year premium individual
- I am from Nigeria. I will like to pay for one year premium individual
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- Visitor
- 140 Views
- 2 replies
- 0 likes
- 140 Views
- 2 replies
- 0 likes
Superuser Contribution Por qué no me han hecho el cobro del plan?
Se me tenía que cobrar el plan premium entre el 14 y el 15 de marzo, se me cobró varias veces, seis veces, dinero que se mantiene bloqueado, de dos tarjetas diferentes y aún así me sigue saliendo un anuncio de que puedo perder mi plan si no lo pago.
- Se me tenía que cobrar el plan premium entre el 14 y el 15 de marzo, se me cobró varias veces, seis veces, dinero que se mantiene bloqueado, de dos tarjetas diferentes y aún así me sigue saliendo un ...
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- Moderator
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution I have just upgraded to premium on my Mac but can’t get premium on my iphon
I had free trial on my iPhone and since it said that I could not upgrade to premium on my iPhone, I upgraded no my Mac. I have the upgrade on my Mac but not on my iPhone. How can I download the premium version to my iPhone?
- I had free trial on my iPhone and since it said that I could not upgrade to premium on my iPhone, I upgraded no my Mac. I have the upgrade on my Mac but not on my iPhone. How can I download the premi...
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- Moderator
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution I subscribed to Premium Mini and Full Premium at the same time. I want access to Full Premium.
PlanPremiumCountryIndiaDevice(PC)Operating System(Windows 10) My Question or IssueI made a subscription to Premium Mini thinking it'll provide "Very High" quality music. Later I found out it doesn't. Then I immediately made a subscription to Full Pre...
- Plan Premium Country India Device (PC) Operating System (Windows 10) My Question or Issue I made a subscription to Premium Mini thinking it'll provide "Very High" quality music. Late...
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- Casual Listener
- 1322 Views
- 6 replies
- 0 likes
- 1322 Views
- 6 replies
- 0 likes
I have one month ad free, and I’m still getting..I’m off to pandora if not
I joined premium not to get ads..one month freeIf not fixed, I’m off to Pandora
- I joined premium not to get ads..one month free If not fixed, I’m off to Pandora
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
unable to stop spotify monthly payment
My Question or Issue spofify does not recognize my account paying for a Duo Plan. Spotify states I have a free subscription. Yet, I am being charged for a duo subscription. I have exausted all avenues but for cancelling credit card. Any suggestions?
- My Question or Issue spofify does not recognize my account paying for a Duo Plan. Spotify states I have a free subscription. Yet, I am being charged for a duo sub...
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Cadastrei outro cartão e me cobrou 7,00 pq?
Fui atualizar pagamento e tive uma cobrança de 7 reais
- Fui atualizar pagamento e tive uma cobrança de 7 reais
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- Spotify Star
- 619 Views
- 1 replies
- 0 likes
- 619 Views
- 1 replies
- 0 likes