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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
73262 Views
31 replies
2 likes
Moderator
121081 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
157820 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
308839 Views
171 replies
13 likes
My six-month plan is approximately two-thirds complete. While I anticipated three or four months remaining, Spotify has reverted my subscription to the standard plan.
My six-month plan is approximately two-thirds complete. While I anticipated three or four months remaining, Spotify has reverted my subscription to the standard plan.
Spotify Star
980 Views
1 replies
0 likes
For example some percentage discount if you buy 3+ top ups at once? Is there any such discount?
For example some percentage discount if you buy 3+ top ups at once? Is there any such discount?
Spotify Star
641 Views
1 replies
0 likes
Getting ads every 2 songs. Still the same as Spotify free.
Getting ads every 2 songs. Still the same as Spotify free.
Spotify Star
442 Views
1 replies
0 likes
I want to purchase an audio book.It says I can’t on the app. How do I get this sorted?
I want to purchase an audio book. It says I can’t on the app. How do I get this sorted?
Spotify Star
533 Views
1 replies
0 likes
PlanDuoCountryFinlandDeviceIphone 13 Operating System(iOS 18,2) My Question or Issue I just cancelled my duo premium and it will be deactivated on 3rd of February. I got an invite from my girlfriend to join her Duo account but the activation fails wh...
Plan Duo Country Finland Device Iphone 13 Operating System (iOS 18,2) My Question or Issue I just cancelled my duo premium and it will be deactivated on 3rd of February...
Spotify Star
795 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
960 Views
2 replies
0 likes
It keeps saying payment failed but I have money. It won’t let me process my payment even after clicking “complete purchase” a bunch of times.
It keeps saying payment failed but I have money. It won’t let me process my payment even after clicking “complete purchase” a bunch of times.
Spotify Star
1043 Views
1 replies
0 likes
I paid for the premium subscription but it is not showing on any device, ie: online or on my phone
I paid for the premium subscription but it is not showing on any device, ie: online or on my phone
Spotify Star
1100 Views
3 replies
1 likes
Cancelei minha conta Spotify Premium Individual, e ainda está cobrando. No meu perfil aparece como Spotify Free, mas ainda sim cobrou.
Cancelei minha conta Spotify Premium Individual, e ainda está cobrando. No meu perfil aparece como Spotify Free, mas ainda sim cobrou.
Spotify Star
336 Views
1 replies
0 likes
Ads kept playing when I was listening to music even though I had Premium Mini It happened on Macbook M1 & Window 10 PC Spotify App
Ads kept playing when I was listening to music even though I had Premium Mini It happened on Macbook M1 & Window 10 PC Spotify App
Not applicable
4677 Views
7 replies
2 likes
Hi I have been charged extra (sdg 11.29) instead of (Sgd 10.28) for my premium individual for 2 months
Hi I have been charged extra (sdg 11.29) instead of (Sgd 10.28) for my premium individual for 2 months
Spotify Star
350 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueI cancelled my subscription and joined Tidal over a week ago, but have just been charged another month. Does anyone know why this would happen and if there’s a way of contacting Spotify to get a refund? Thanks...
Plan Premium Country UK My Question or Issue I cancelled my subscription and joined Tidal over a week ago, but have just been charged another month. Does anyone know why this would happe...
Spotify Star
614 Views
1 replies
0 likes
I'm trying to upgrade to premium but my options are not in US dollars even thought US is set as my country
I'm trying to upgrade to premium but my options are not in US dollars even thought US is set as my country
Spotify Star
491 Views
1 replies
0 likes
Hello, my name is Gabriel, from Brazil. I'm thinking about signing up for the individual premium plan, where you make a single payment for three months via PIX, which is like a bank slip. What happens after the three-month period ends? If I want to c...
Hello, my name is Gabriel, from Brazil. I'm thinking about signing up for the individual premium plan, where you make a single payment for three months via PIX, which is like a bank slip. What happen...
Spotify Star
404 Views
1 replies
0 likes
I really like this platform, but the issues with different accounts are really FRUSTRATING!I had a duo account so my daughter could use it as well. My wife uses it so rarely that this has worked well.My daughter (13 years old) bought us a $99 gift ca...
I really like this platform, but the issues with different accounts are really FRUSTRATING! I had a duo account so my daughter could use it as well. My wife uses it so rarely that this has wor...
Casual Listener
804 Views
2 replies
0 likes
Désolant…même en re-certifiant le paiement valide et accepté vous me répondez que je perdrai bientôt mon abonnement PremiumDuo…Y-a t’il un pilote dans l’avion? Ou êtes-vous soumis seulement à l’IA ???Merci de me donner une réponse claire.Pour mémoire...
Désolant…même en re-certifiant le paiement valide et accepté vous me répondez que je perdrai bientôt mon abonnement Premium Duo… Y-a t’il un pilote dans l’avion? Ou êtes-vous soumis seulement à l’I...
Moderator
253 Views
1 replies
0 likes
Ik heb een vraag wordt mijn abonnement vanaf de 25 januari gestopt
Ik heb een vraag wordt mijn abonnement vanaf de 25 januari gestopt
Spotify Star
339 Views
1 replies
0 likes
Hi, I need help. My mother has an activated premium that is charged from her bank account. He needs to cancel it but he doesn't have access to the spotify account. He has no email or password and doesn't know what to do. I'm sorry to write like this,...
Hi, I need help. My mother has an activated premium that is charged from her bank account. He needs to cancel it but he doesn't have access to the spotify account. He has no email or password and doe...
Spotify Star
339 Views
1 replies
0 likes
Fui cobrada mas meu plano Premium não tenho
Fui cobrada mas meu plano Premium não tenho
Spotify Star
266 Views
1 replies
0 likes
Will I get charged for my individual plan if I just switched to a student plan? So like $11.99 + tax plus $5.99+ tax or will I just have to pay for the student one I just switched to?
Will I get charged for my individual plan if I just switched to a student plan? So like $11.99 + tax plus $5.99+ tax or will I just have to pay for the student one I just switched to?
Moderator
732 Views
1 replies
0 likes
