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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148997 Views

69 replies

10 likes

Premium for Family
  • 148997 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94490 Views

89 replies

4 likes

  • 94490 Views
  • 89 replies
  • 4 likes

Switching from Premium Individual to Student

I am trying to switch my plan from premium individual to student plan but it is not letting me. Anytime that I click change plan and on the student one it is requiring me to add payment information but I have already applied a gift card when signing ...

Newbie

I am trying to switch my plan from premium individual to student plan but it is not letting me. Anytime that I click change plan and on the student one it is requiring me to add payment information b...

Maxim

Spotify Star

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

The wrong card was charged

The wrong card was charged and I want it to charge another one, how do i get my money back and charge the card that I want

Visitor

The wrong card was charged and I want it to charge another one, how do i get my money back and charge the card that I want

Maxim

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Price Increase next month

PlanPremiumCountryUSA My Question or IssueWhy are rates increasing for Spotify premium? Can we get a detailed explanation of why? It doesn't look like any new features are being added or anything about the subscription is being improved, it will just...

Visitor

Plan Premium Country USA   My Question or Issue Why are rates increasing for Spotify premium? Can we get a detailed explanation of why? It doesn't look like any new features are being adde...

ronwills1965

Regular

1699 Views

3 replies

1 likes

  • 1699 Views
  • 3 replies
  • 1 likes

spotify premium gift card redeemed to wrong account

Hi, I went into spotify to redeem my gift card. It said to go to the redeem page on the website, and I was in the wrong account. I went to change accounts, changed it and went back to the redeem page in that account. However, after redeeming it didn'...

Visitor

Hi, I went into spotify to redeem my gift card. It said to go to the redeem page on the website, and I was in the wrong account. I went to change accounts, changed it and went back to the redeem page...

Maxim

Spotify Star

1318 Views

1 replies

0 likes

  • 1318 Views
  • 1 replies
  • 0 likes

Spotify claims I don't have premium, but I do.

EDIT: Nevermind. I resolved the issue. My operator decided to drop the service of offering spotify. That's why it was cancelled.

Regular

EDIT: Nevermind. I resolved the issue. My operator decided to drop the service of offering spotify. That's why it was cancelled.

osornios

Spotify Star

484 Views

1 replies

1 likes

  • 484 Views
  • 1 replies
  • 1 likes

Tried to cancel, but it won't take effect for months

I have Spotify Premium Individual in the USA. I want to cancel my Premium account. When I try to cancel my subscription, the site says it will cancel on May 2 2025 instead of at the end of this billing period. I want to cancel it now. I pay monthly f...

Newbie

I have Spotify Premium Individual in the USA.   I want to cancel my Premium account. When I try to cancel my subscription, the site says it will cancel on May 2 2025 instead of at the end of t...

osornios

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

No se acredita spotify premiun puesto que fue un pago unico

Te explico yo actualmente me encuentro en bolivia y quería comprárme el premiun en spotify, la cuestión es que logré realizar un único pago desde pagofacil (Argentina ya que es ahí donde resido) pero sigo teniendo el plan gratuito, cual puede ser el ...

Visitor

Te explico yo actualmente me encuentro en bolivia y quería comprárme el premiun en spotify, la cuestión es que logré realizar un único pago desde pagofacil (Argentina ya que es ahí donde resido) pero...

osornios

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invited to family plan, but still being charged for my premium

I had my own premium account but I was invited to a family plan which i joined. I thought my premium would automatically be switched over as i couldn’t find anywhere to cancel. I’m still being charged £9.99 even though my brother is paying for the fa...

Visitor

I had my own premium account but I was invited to a family plan which i joined. I thought my premium would automatically be switched over as i couldn’t find anywhere to cancel. I’m still being charge...

caroaraiza

Visitor

3875 Views

2 replies

0 likes

  • 3875 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mudei meu plano de Spotify Duo para premium sem querer, quero voltar.

Mudei meu plano de Spotify Duo para premium sem querer, quero voltar para o Duo, vi nas informações que no mês seguinte ele vai ficar como premium mas não é isso, quero deixar como DUO tem como mudar isso?

Visitor

Mudei meu plano de Spotify Duo para premium sem querer, quero voltar para o Duo, vi nas informações que no mês seguinte ele vai ficar como premium mas não é isso, quero deixar como DUO tem como mudar...

Yordan

Moderator

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Change plan manager on our duo premium account

I am the current plan manager of our duo premium account but do not use the listening hours. How can I make my wife the plan manager so she can use these hours?

Visitor

I am the current plan manager of our duo premium account but do not use the listening hours. How can I make my wife the plan manager so she can use these hours?

Maxim

Spotify Star

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

can't add someone on duo plan

I tried adding my wife by sending her an invite link it takes her to my account (plan manager) and just logs her in my account and says you are already a member?

Visitor

I tried adding my wife by sending her an invite link it takes her to my account (plan manager) and just logs her in my account and says you are already a member?

Maxim

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Can't find subscription to cancel in account settings, on family plan

Hi!I wanted to cancel a podcast subscription but can't find it in my account settings. I think it might be because I'm on a family plan and am not the main account holder.Is there a way to cancel the podcast subscription?Thank you!

Visitor

Hi! I wanted to cancel a podcast subscription but can't find it in my account settings. I think it might be because I'm on a family plan and am not the main account holder. Is there a way to ca...

Maxim

Spotify Star

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Buen día, hice un pago por nequi pero no me activa el Spotify premium

Realice un pago por medio de nequi para adquirir un mes de Spotify y no me deja utilizarlo en la aplicación sigue apareciendo gratuito

Visitor

Realice un pago por medio de nequi para adquirir un mes de Spotify y no me deja utilizarlo en la aplicación sigue apareciendo gratuito

Not applicable

2203 Views

2 replies

0 likes

  • 2203 Views
  • 2 replies
  • 0 likes

Superuser Contribution change from free trial to duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueabout to finish free trial period. want to update to duo package. app tells me sorry you atr ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue about t...

Vasil

Moderator

1450 Views

5 replies

0 likes

  • 1450 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution One4all Cards

Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is definitely enough money in the card. Are you able to use...

Newbie

Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is defin...

ghost_fortyfour

Visitor

6621 Views

4 replies

0 likes

  • 6621 Views
  • 4 replies
  • 0 likes

Superuser Contribution Getting Spotify premium with prezzy card

I was recently given a prezzy card for my birthday and i decided to go get Spotify premium. When i went to do the transaction and i typed in the required fields correctly , i went to go complete transaction and it said this : The payment failed. Plea...

Visitor

I was recently given a prezzy card for my birthday and i decided to go get Spotify premium. When i went to do the transaction and i typed in the required fields correctly , i went to go complete tran...

Ivelina

Moderator

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't find the page and gives an error when I click on the spotify premium

So i did it also in another browser , but when I click on this button , it tells me that I should login , and then everything goes in circles and gives me an error

Visitor

So i did it also in another browser , but when I click on this button , it tells me that I should login , and then everything goes in circles and gives me an error

Ivelina

Moderator

1014 Views

1 replies

0 likes

  • 1014 Views
  • 1 replies
  • 0 likes