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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69431 Views
31 replies
2 likes
Moderator
120321 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
154917 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
303523 Views
168 replies
13 likes
lukt niet om abonnement op te zeggen mijn rekening wordt volgende maand opgezegd ivm verhuizing buitenland
lukt niet om abonnement op te zeggen mijn rekening wordt volgende maand opgezegd ivm verhuizing buitenland
Spotify Star
741 Views
1 replies
0 likes
Where can I find the contact link to dúo plans ?
Where can I find the contact link to dúo plans ?
Spotify Star
815 Views
1 replies
0 likes
I am currently in a family plan but would like to leave for my individual premium but when I go to "change plan" it does not give me an option. How do I do that?
I am currently in a family plan but would like to leave for my individual premium but when I go to "change plan" it does not give me an option. How do I do that?
Spotify Star
769 Views
1 replies
0 likes
I'm trying to subscribe to a premium individual plan and when I enter my address it says it is not valid. I am typing the same address as is on my card statement and there are no spelling errors.
I'm trying to subscribe to a premium individual plan and when I enter my address it says it is not valid. I am typing the same address as is on my card statement and there are no spelling errors.
Casual Listener
7390 Views
22 replies
0 likes
PlanPremium DuoCountryUnited StatesDeviceiPhone 15 & android s21Operating System(iOS 10, Android My Question or Issuei have premium duo and I voted my boyfriend to join, we got into the link and all signed in but it is still showing he has the free p...
Plan Premium Duo Country United States Device iPhone 15 & android s21 Operating System (iOS 10, Android My Question or Issue i have premium duo and I voted my boyfriend to ...
Spotify Star
640 Views
1 replies
0 likes
soy parte de un plan familiar, no soy el titular y recibi un cargo a mi tarjeta de spotify
soy parte de un plan familiar, no soy el titular y recibi un cargo a mi tarjeta de spotify
Spotify Star
516 Views
1 replies
0 likes
PlanPremium IndividualCountryBelgium DeviceiPhone 15Operating Systemios My Question or IssueHi,I have a premium individual account, paying 10.99 euro per month. But every month there's also a 17.99 euro payment taken from my bank account. Can somebod...
Plan Premium Individual Country Belgium Device iPhone 15 Operating System ios My Question or Issue Hi, I have a premium individual account, paying 10.99 euro per month. But ...
Spotify Star
774 Views
1 replies
0 likes
Since the family plan changed from 6 to 4 members, I'd like to ask if there will be a change in my subscription if I were to cancel it as my plan manager will be looking to leave the subscription soon and there is no way to change the plan manager wi...
Since the family plan changed from 6 to 4 members, I'd like to ask if there will be a change in my subscription if I were to cancel it as my plan manager will be looking to leave the subscription soo...
Moderator
872 Views
1 replies
0 likes
Spotify says our addresses don't match -- but they do! We're stuck and would appreciate some help
Spotify says our addresses don't match -- but they do! We're stuck and would appreciate some help
Casual Listener
419 Views
4 replies
0 likes
every time i put in my card it doesn’t work even though i put in the correct details it just keeps saying “The payment failed. Please try again, use a different payment card or a different payment method.” and i know it’s not funds
every time i put in my card it doesn’t work even though i put in the correct details it just keeps saying “The payment failed. Please try again, use a different payment card or a different payment me...
Not applicable
974 Views
4 replies
0 likes
i have a code and dont know how to use it here
i have a code and dont know how to use it here
Spotify Star
1287 Views
1 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Spotify Star
27138 Views
6 replies
0 likes
No quiero que los pagos sea descontados de mi tarjeta automáticamente cada mes. Quiero ser yo mismo el que tome la opción de pagar o no pagar el mes
No quiero que los pagos sea descontados de mi tarjeta automáticamente cada mes. Quiero ser yo mismo el que tome la opción de pagar o no pagar el mes
Moderator
495 Views
1 replies
0 likes
Will I lose my playlists if I chnange my billing date by cancelling my subscription and then resubscribe on the day I want. This is the instruction by the FAQs but they don't say if you'll lose your playlists.
Will I lose my playlists if I chnange my billing date by cancelling my subscription and then resubscribe on the day I want. This is the instruction by the FAQs but they don't say if you'll lose your ...
Casual Listener
1130 Views
2 replies
0 likes
I signed up for a duo plan, but emails sent to my wife to join the plan do not arrive. I have tried this repeatedly
I signed up for a duo plan, but emails sent to my wife to join the plan do not arrive. I have tried this repeatedly
Spotify Star
570 Views
1 replies
0 likes
I'm trying to change payment method as I've moved from US to Canada. I've changed the country setting to 'Canada' in the 'Edit Profile' page but when trying to change the address or add a new payment method, there is no option to change to Canada. So...
I'm trying to change payment method as I've moved from US to Canada. I've changed the country setting to 'Canada' in the 'Edit Profile' page but when trying to change the address or add a new payment...
Spotify Star
1223 Views
1 replies
0 likes
I was given a code for 3 months of free premium, but I accidentally created a new account and activated it there.Is it possible to somehow cancel or transfer the premium?/Or if it is not possible to transfer the premium, is it possible to somehow exp...
I was given a code for 3 months of free premium, but I accidentally created a new account and activated it there. Is it possible to somehow cancel or transfer the premium?/ Or if it is not possib...
Spotify Star
595 Views
1 replies
0 likes
PlanPremiumCountryBelarusDeviceiPhone 14Operating SystemiOS 18 My Question or IssueI had a student subscription, but I didn't have a notification that I needed to confirm my student status. However, my plan was changed to an individual one, and accor...
Plan Premium Country Belarus Device iPhone 14 Operating System iOS 18 My Question or Issue I had a student subscription, but I didn't have a notification that I needed to confirm my ...
Spotify Star
589 Views
1 replies
0 likes
Acabo de comprar el plan duo pero no me deja invitar a alguien con el link
Acabo de comprar el plan duo pero no me deja invitar a alguien con el link
Spotify Star
372 Views
1 replies
0 likes
It took my gift card pin successfully and the next day I was back to basic with ads. Tried reloading my pin and nothing
It took my gift card pin successfully and the next day I was back to basic with ads. Tried reloading my pin and nothing
Moderator
504 Views
1 replies
0 likes
