Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryIndiaDeviceSamsung A70Operating SystemAndroid 11 My Question or IssuePaid for Premium mini through Google pay but hasn't upgraded yet. I also haven't received receipt for payment. Help. Thanks *community rock star edit - removed sen...
PlanPremiumCountryIndiaDeviceOne Plus 7T, Thinkstation P330, Ipad Mini, Thinkpad X390, Iphone 11Operating SystemAndroid, iOS, macOS, Windows 10, Linux My Question or IssueWanted to upgrade from Premium individual to Premium duo, error message shown a...
Hello, I now live in Thailand, but my Spotify account still is set to USA. I tried to change my country, but it wouldn't let me, so I went to the Spotify help forums and followed instructions. I tried to change my payment country to Thailand, no luck...
Heyy, I got a struggle which I quite don't know how to do it but...I just wanted to know if it was possible to get Free Spotify premium without putting a credit card thing you know. What I mean by that is, I got the Fortnite Club for this month which...
Hi,I just changed my plan from Spotify Premium to Spotify Duo but i do not see the the Duo menu in my Spotify account.Could someone please help. Plan : Spotify DuoFree/Premium: PremiumCountry: India Regards,Hiren
Hey!My wife and I both have separate Premium accounts and I was looking to move to a Duo account since it just overall makes more sense for the two of us. If I were to switch to a Duo subscription, then send her the invite to Duo, would this force he...
PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemWindows 10 My Question or IssueI have been a spotify premium subscriber for about 3 ish years now. My yearly premium subscription recently just ended ( yesterday ) and when I went to g...
PlanPremiumCountryIndiaDeviceDell Latitude 7310Operating System(Windows 10) My Question or IssueI'm unable to find any Monthly Postpaid subscriptions for Premium accounts wherein the fixed amount gets deducted every month from my Credit Card. All I c...
PlanPremiumCountryRussiaMy Question or IssueI bought a family subscription for 269 rubles, but for some reason I bought a single one for 169 rubles. Can I somehow cancel a single subscription, return the money and buy a family one, or can pay extra f...
My South African bank is offering gift card/voucher to buy a year Premium Spotify subscription for a discounted rate (12 months for the price of 10). I would like to know if it is still allowed for me to redeem this if my Spotify account was STARTED ...
PlanFreeCountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey there, I had made a purchase on flipkart on 21st October 2020 through which i received an of...
PlanStill free, no premium accessCountryPhilippinesDeviceSamsung S21Operating SystemAndroid 11 My Question or Issue1290php was deducted on my bank account for 1year premium subscription but haven't received premium access. I've tried logging in and o...
Hi, I signed up for a 4 month Premium trial because I found a promotion with Xbox Gamepass Ultimate. I paid through PayPal using a prepaid debit I had linked, and I looked at my prepaid debit card, and there is a pending order/transaction? It has bee...
PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueHi All I have cancelled my premium subscription because i want to switch to Premium Duo. When i try to register for Premium Duo - i click on debit ca...
I bought Spotify Premium Duo, but it still hasn't updated on my Spotify Account page after 24 hours.It still shows my plan as the previous premium plan which I cancelled, to get the new duo plan.When will it update so that i can share the duo invite ...
Plan: PremiumCountry: US and RussiaDevices: iPhones My Question or Issue:I am American, live in the US, and have been a Spotify premium member since pretty much Spotify started. My GF now lives in Moscow for the time being. Since she no longer lives ...
Hi, So I've subscribed to Spotify Premium Student with a spotify account that I linked with my Facebook. However, I have no access to the mail I used on my Facebook. So I was wondering if I could unsubscribe to the spotify premium student that I am u...
PlanPremiumDevicePCOperating SystemLinux My Question or IssueHi. I've read the articles about the possibility of ads on podcasts despite premium membership. This forum post also sums it up well. I realize that content creators would want to increase ...
PlanFreeCountryChileDeviceXbox and pcOperating SystemWindows My Question or IssueSo im trying to get the new spotify premium for free with xbox gamepass offer,but its keeps saying "verify your code" and i dont get any code in my email or on other pla...