Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
DeviceIPhone 11 Pro Max Operating SystemLatest update Question Today my husband downloaded Spotify for the family. He created an account for himself, and bought the Spotify premium family subscription. Then, he sent me and my son invitations. My son ...
There is no ability to update payment information or plan information in app. The app literally says "You can't make changes to your plan in app. We know this is not ideal." Well, obviously. If it is not ideal, are you making changes to fix it? There...
I have premium and I'm trying to find the expiry date. Within my account I see 178 days remaining. But when I click on the 'premium individual' title, I see an expiry date of 08/07/24, 2hich is not 178 days away. Screenshots are attached. I'm a littl...
For what reason did Spotify log me out, and take my premium?
Family invitation’s are adding our exact address but Spotify are saying they are different so they cannot log in .Plan Family PremiumFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Ore...
PlanPremium DuoCountryCanadaDeviceSamsung GalaxyOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am the plan manager for my premium duo account. I have re installed the spotify app several times and don't seem to be gett...
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoGrátis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro final de 2016)Sistema Operacional(iOS 10, Android O...
PlanPremiumCountryFranceDevice(iPhone 8, lenovo Legion)Operating System(Windows10,IOS) My Question or IssueHi, i have a free account since a long time, last week, i change my account for a premium account and since then, i lost all my history and fav...
PlanPremium IndividualCountryUS DeviceNothing Phone 1Operating SystemAndroid 13 My Question or IssueAn offering for upgrading to Premium Duo with 2 months free that ends October 31st popped up on my phone yesterday but I was about to start driving so...
Hi, we have a question. We can‘t use Duo-plan because although we have the same direction in our setups the Spotify Program tells us that we living too far away.Can anyone give me an advice? Kind regards Lara
I'm subscribing to Premium for a number of friends and family as gifts, approximately 14. I don't want this to be a family plan as I want them each to have individual plans and so do they. I have set one plan up as a trial and when I try to pay for t...
PlanDuo PlanCountryGreeceDeviceIphone pro max 13Operating SystemiOS 10 My Question or IssueDuo Plan address verification doesn't work
Hi everyone My issue is simple I'm from LATAM, and I have different bank account to pay this service, and in this moment when I want to change the credit card to pay the subscription the only information that the platform shows is that is not possibl...
I originally had a Spotify account and upgraded to Duo so my partner could join. He is getting ads when he listens to music.
Updated credit card, deleted and reinstalled app, still no audiobook access.
I have a Premium Duo account, both my partner and I see that we have that plan, but she doesn’t have the shuffle button. We both are using iPhone 12 and the iOS Spotty app.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Esse é meu primeiro mês no SpotifyAssinei o Premium duo Vocês sempre falam que o primeiro mês e grátis porém me cobraram assim que assinei
So I had Spotify premium and I had not used a real email address only to find out Spotify had made multiple charges despite me deleting the card permanently and I had also verified my email address and I have no idea how to get a refund if anyone wan...
My partner and I split up recently and now I want to exit the family account we were sharing and have my own premium account again. How can I do this without losing all my playlists and other premium features?