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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
76228 Views
31 replies
2 likes
Moderator
121766 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
160029 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313671 Views
174 replies
13 likes
I live in India, and I'm trying to renew my annual plan, but can't find the option anywhere. Does anyone know how to do this?
I live in India, and I'm trying to renew my annual plan, but can't find the option anywhere. Does anyone know how to do this?
Spotify Star
734 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
741 Views
1 replies
0 likes
Hi there, I've looked everywhere I can but can't find a specific answer to clear up this confusion: In the T&C for gift cards (https://www.spotify.com/legal/gift-card/) it says clearly that "cards do not expire, and no inactivity fees or service fees...
Hi there, I've looked everywhere I can but can't find a specific answer to clear up this confusion: In the T&C for gift cards (https://www.spotify.com/legal/gift-card/) it says clearly...
Visitor
6911 Views
9 replies
0 likes
docomo回線の月額料金電話と合算払いで契約したが、利用登録のSMSを消してしまい、利用登録ができない。
docomo回線の月額料金電話と合算払いで 契約したが、利用登録のSMSを消してしまい、 利用登録ができない。
Moderator
613 Views
3 replies
0 likes
I received an email from Spotify asking me to change my payment method because they they the country is not the right one.My wife and I are using Duo for years now. We spend our time between France and the UK and our accounts are based in France. Duo...
I received an email from Spotify asking me to change my payment method because they they the country is not the right one. My wife and I are using Duo for years now. We spend our time between France...
Visitor
6178 Views
10 replies
1 likes
PlanPremium DuoCountryUnited StatesDeviceiPhone 15My Question or IssueIs the $12.99 audio plan that provides 10 extra hours a month for audiobooks a monthly subscription or annual subscription. It said it’s valid for 12 months but I can’t find where ...
Plan Premium Duo Country United States Device iPhone 15 My Question or Issue Is the $12.99 audio plan that provides 10 extra hours a month for audiobooks a monthly subscription or annu...
Newbie
975 Views
2 replies
0 likes
Quero assinar plano premium sem teste grátis.Já usei o teste grátis.Agora quero assinar, mas não consigo porque informa que já utilizei o teste grátis.Tem como assinar sem usar o teste grátis?
Quero assinar plano premium sem teste grátis. Já usei o teste grátis. Agora quero assinar, mas não consigo porque informa que já utilizei o teste grátis. Tem como assinar sem usar o teste grátis?
Spotify Star
731 Views
1 replies
0 likes
I have premium on my phone
I have premium on my phone
Spotify Star
356 Views
1 replies
0 likes
Me and my family members got a monthly subscription before a year. So now we want to change it to year family subscription.How we can do it now?We are pleasure when you give a replyPlanPremium FamilyCountrySri LankaDeviceSamsung A15Operating System(A...
Me and my family members got a monthly subscription before a year. So now we want to change it to year family subscription. How we can do it now? We are pleasure when you give a reply Plan ...
Spotify Star
402 Views
1 replies
1 likes
Plan: Student PremiumFree/PremiumCountry: United States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Macbook Pro(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the premium student account in Oc...
Plan: Student Premium Free/Premium Country: United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Macbook Pro (iOS 10, Android Oreo, Windows 10,...
Community Legend
508 Views
1 replies
0 likes
Plan: Premium (single)Country: Australia Device: Android and Desktop (Mac) My Question or IssueHey, I've been a Premium user forever. I'm dealing with two weird issues:1. The android app keeps pushing "Buy Duo!" ads to me. I live alone. I definitely ...
Plan: Premium (single) Country: Australia Device: Android and Desktop (Mac) My Question or Issue Hey, I've been a Premium user forever. I'm dealing with two weird issues: 1. The ...
Visitor
2494 Views
5 replies
6 likes
I have a DUO account and my second user got logged out of Spotify. When logging in, it asks for a username and password. We have tried her e-mail and various password combinations but nothing is working. Is there a way on my master account to change ...
I have a DUO account and my second user got logged out of Spotify. When logging in, it asks for a username and password. We have tried her e-mail and various password combinations but not...
Spotify Star
2166 Views
1 replies
0 likes
PlanPremiumCountryGhanaDeviceiphone 15 proMy Question or IssueI tried renewing my premium subscription but i ended up creating another spotify account and paying for a years worth of premium. is there a way to merge the two? HELP! all my playlists ar...
Plan Premium Country Ghana Device iphone 15 pro My Question or Issue I tried renewing my premium subscription but i ended up creating another spotify account and paying for a years worth of pr...
Spotify Star
395 Views
1 replies
0 likes
So I cancelled my previous subscription so I can avoid autopay. Now I want to buy another plan, but I have to reinput my Gopay phone number. The thing is when I input my phone number, it would return back to the checkout screen and say that payment f...
So I cancelled my previous subscription so I can avoid autopay. Now I want to buy another plan, but I have to reinput my Gopay phone number. The thing is when I input my phone number, it would return...
Moderator
522 Views
1 replies
0 likes
the person that listed this complaint indicated that they just had to keep trying. I am having the same problem. I had to cancel my bank card/visa and everytime I try to enter a new payment method it doesn't work. I have done all the things suggested...
the person that listed this complaint indicated that they just had to keep trying. I am having the same problem. I had to cancel my bank card/visa and everytime I try to enter a new payme...
Spotify Star
751 Views
3 replies
0 likes
PlanPremiumCountryPortugalThree QuestionsI started with a kind of trial price for 4 months, which will end in the 5th September 2024.1. I now want to continue Premium but with an YEARLY plan. However I cannot see such option, but there was one a few ...
Plan Premium Country Portugal Three Questions I started with a kind of trial price for 4 months, which will end in the 5th September 2024. 1. I now want to continue Premium but with an YEARLY p...
Moderator
6121 Views
5 replies
1 likes
CountryUSDeviceSamsung Galaxy s7 Edge, HP laptop Operating SystemAndroid, Windows 10 My Question or IssueHello there! I have been trying to login to Hulu using my Spotify premium account. Currently when I look at my services, I see that Premium and H...
Country US Device Samsung Galaxy s7 Edge, HP laptop Operating System Android, Windows 10 My Question or Issue Hello there! I have been trying to login to Hulu using my Spot...
Not applicable
5049 Views
3 replies
3 likes
PlanFree/PremiumCountryI have signed up to a duo plan for me and my partner. I am able to invite him via link but it logs him in as the plan manager (me) without asking him to verify the address for his own use. Im not sure what we are doing wrong Bo...
Plan Free/Premium Country I have signed up to a duo plan for me and my partner. I am able to invite him via link but it logs him in as the plan manager (me) without asking him to verify...
Moderator
1071 Views
5 replies
0 likes
I originally lived where sales tax was 10.5%. However I have since moved and have updated my address over 2 years ago. I just realized they’re still charging me 10.5% when my local sales tax is 7%. I’ve updated my payment method but there’s nowhere s...
I originally lived where sales tax was 10.5%. However I have since moved and have updated my address over 2 years ago. I just realized they’re still charging me 10.5% when my local sales tax is 7%. I...
Moderator
1009 Views
1 replies
0 likes
I'm french (FR) and created my account from there. I've now moved to Slovenia (SI). I'm trying to add my daughter to the family plan, but it keeps telling her she's trying to connect from a different country (even though we are right now at the same ...
I'm french (FR) and created my account from there. I've now moved to Slovenia (SI). I'm trying to add my daughter to the family plan, but it keeps telling her she's trying to connect from a different...
Moderator
2514 Views
3 replies
0 likes
