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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70616 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134410 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73158 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256586 Views
156 replies
13 likes
My Question or IsIssueJust back up to Spotify as I got 3 months free via Microsoft. I have added payment which is showing active.I'm trying to upgrade to Duo to allow but it telling me I'm "Unable to change plan...." Please advise do I need to cancel...
My Question or IsIssue Just back up to Spotify as I got 3 months free via Microsoft. I have added payment which is showing active. I'm trying to upgrade to Duo to allow but it telling me I'm "Unabl...
Moderator
396 Views
1 replies
1 likes
PlanFree/PremiumCountryEgypt My Question or Issuei am trying to renew my spotify subscription through my phone number (i recently added funds to it in order to pay for Spotify) however it kept telling me that i had insufficient funds and then the las...
Plan Free/Premium Country Egypt My Question or Issue i am trying to renew my spotify subscription through my phone number (i recently added funds to it in order to pay for Spot...
Moderator
635 Views
2 replies
0 likes
Plan PremiumCountry ArgentinaDevice PC and AndroidOperating System Windows 10 I was offered 3 months of Spotify for free and was charged a fee. I read that they hold your money temporarily and then refund it to you, but so far nothing has arrived in ...
Plan Premium Country Argentina Device PC and Android Operating System Windows 10 I was offered 3 months of Spotify for free and was charged a fee. I read that they hol...
Spotify Star
601 Views
1 replies
0 likes
Não consigo recuperar minha senha do Spotify,então cancelei o pagamento e criei uma nova conta Premium,a antiga conta vai se cancelar? ,pois n posso pagar duas assinaturas e uma n usarei mais .. caso como faço p cancelar a antiga ?
Não consigo recuperar minha senha do Spotify,então cancelei o pagamento e criei uma nova conta Premium,a antiga conta vai se cancelar? ,pois n posso pagar duas assinaturas e uma n usarei mais .. caso...
Moderator
195 Views
1 replies
0 likes
For some odd reason, despite having money on my card, Spotify says I’m not eligible for premium individual. It literally won’t let me put in my card and idk how to fix it.
For some odd reason, despite having money on my card, Spotify says I’m not eligible for premium individual. It literally won’t let me put in my card and idk how to fix it.
Moderator
451 Views
1 replies
0 likes
I bought premium but it did not work I would like a refund
I bought premium but it did not work I would like a refund
Spotify Star
871 Views
1 replies
0 likes
Hello! I have premium, and I still listen to ads during podcasts, I know it belongs to the podcast provider but, and this is my opinion, to a premium user those ads shouldn't exist, or at least made the podcast provider pay to have that ad, or making...
Hello! I have premium, and I still listen to ads during podcasts, I know it belongs to the podcast provider but, and this is my opinion, to a premium user those ads shouldn't exist, or at le...
Spotify Star
490 Views
1 replies
0 likes
Hi ! I've been on the family plan for a good while now and I recently had to renew my credit card (a Mastercard). The new card has the same 16 digits card number, but the exipiry date and security code are different from the one I was using until now...
Hi ! I've been on the family plan for a good while now and I recently had to renew my credit card (a Mastercard). The new card has the same 16 digits card number, but the exipiry date and se...
Visitor
1506 Views
4 replies
1 likes
PlanPremiumCountrySpainDevice(iPhone 12, windows 10 computerOperating System(iOS 18, Windows 10) My Question or IssueI started 3 months premium but it was on the wrong account I want it to be on my other account with all my playlist is there any way ...
Plan Premium Country Spain Device (iPhone 12, windows 10 computer Operating System (iOS 18, Windows 10) My Question or Issue I started 3 months premium but it was on the wrong accoun...
Spotify Star
704 Views
1 replies
0 likes
I want to buy it 31.12 but idk if it will disappear 30.12 or at the end of the 31.12 day? Help me please:) Screenshot of this -> https://i.imgur.com/XYxe53H.png
I want to buy it 31.12 but idk if it will disappear 30.12 or at the end of the 31.12 day? Help me please:) Screenshot of this -> https://i.imgur.com/XYxe53H.png
Spotify Star
429 Views
1 replies
0 likes
I keep getting charged twice a month. The account I'm currently using payment isn't due till the 26th of December but spotify just took a payment
I keep getting charged twice a month. The account I'm currently using payment isn't due till the 26th of December but spotify just took a payment
Spotify Star
243 Views
1 replies
0 likes
hello there i have take 3 month of free trial but in the app premium is not working.
hello there i have take 3 month of free trial but in the app premium is not working.
Moderator
364 Views
2 replies
1 likes
why was the price for individual primum was raised today out of no where
why was the price for individual primum was raised today out of no where
Spotify Star
263 Views
1 replies
0 likes
I changed plan 2 month ago from duo to family and since then my subscription has been renewed twice without taking any money from the bank account i have linked. should i take any action? will i be charged in the future for all the months together? o...
I changed plan 2 month ago from duo to family and since then my subscription has been renewed twice without taking any money from the bank account i have linked. should i take any action? will i be c...
Moderator
480 Views
1 replies
0 likes
I'd like to pay for my subscription in full for a year
I'd like to pay for my subscription in full for a year
Spotify Star
218 Views
1 replies
0 likes
PlanPremiumCountryKuwaitDeviceiPhone15Operating SystemiOS 18 My Question or IssueI have just created a spotify account because i redeemed a code from talabat for a 4 months free trial. It kept saying the code is invalid.Moving forward, i tried to cla...
Plan Premium Country Kuwait Device iPhone15 Operating System iOS 18 My Question or Issue I have just created a spotify account because i redeemed a code from talabat for a 4 months f...
Visitor
890 Views
2 replies
0 likes
I bought a 6 months spotify premium gift card from my local convenience store and when I entered the code it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." I referred to the serial number of t...
I bought a 6 months spotify premium gift card from my local convenience store and when I entered the code it says "Unfortunately this Premium code does not seem to be valid. Try again or contact cust...
Spotify Star
1153 Views
1 replies
0 likes
My card has been blocked by my bank and a new one has been issued . I won't receive it for 45 days... however my Spotify direct debit have failed. What can i do?
My card has been blocked by my bank and a new one has been issued . I won't receive it for 45 days... however my Spotify direct debit have failed. What can i do?
Spotify Star
624 Views
1 replies
0 likes
i bought premium individual accidentally but immediately cancelled and switched to duo, they charged me for individual so can i ask for a refund???
i bought premium individual accidentally but immediately cancelled and switched to duo, they charged me for individual so can i ask for a refund???
Spotify Star
161 Views
1 replies
0 likes
PlanPremium studentCountryPhilippines DeviceIphone11Operating System(iOS 18 So basically i just bought 1 month of spotify student premium on dec 12, but the renewal thing is on dec 17. Does this mean that mu subscription will start on dec 17 or end o...
Plan Premium student Country Philippines Device Iphone11 Operating System (iOS 18 So basically i just bought 1 month of spotify student premium on dec 12, but the renew...
Moderator
473 Views
3 replies
0 likes
