How to remove subscripion and get my money back?

[Rafalx]

Hello

I have restet my telephone and i don't remember my email to my old account. How to cancel subscription from my credic card and get my money back?

BR

[SergioDavid]

Hey @Rafalx, welcome to the Community!

If you'd like a refund for your Spotify subscription, you'll need to reach out to our team via Twitter.

Keep in mind that you'll need to confirm some security details with them after they confirm if you're eligible for a refund.

We hope that helps.