Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I WANT REFUND

Solved!

I WANT REFUND

I paid for student discount but after that i realized that i am not suitable for this discount and the page opened said be calm no payment was taken from u but my ININAL CARD says they took 6.99 TL and i got nothing pls help me I WANT REFUND

Reply

Accepted Solutions
Marked as solution

I understand that, but the same thing applies. I'd recommend reading my initial post one more time 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies

Hey @alperakdag,

 

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

but i didn't clicked the verify button and exitted the pagfe what i have to do ?

Marked as solution

I understand that, but the same thing applies. I'd recommend reading my initial post one more time 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

thanks m8

Suggested posts