I am billed 9.99 euros instead of despite having my student account active

[#1]

I was recently verified as a student and it says on my spotify account that my student status is active, however I am still being billed 9.99 instead of 4.99 euros. How to rectify this and how to be reimbursed reimbursed please?

[Vasil]

Hey there!

As we cannot view or manage your accounts from the Community, the best way to go about this is to reach out to support!
Note: When your discount gets activated, it also needs to be applied to your subscription. This happens by clicking on the SheerID link you get per email, providing your payment details & subscribing to Premium Student.

We're here for you if any further questions arise 🙂
Cheers!