I bought a duo plan, but the page where im supposed to find the invite link isn't loading in

[Onyxis]

Duo

Premium

India

device - Asus laptop and a Samsung a21s

Operating System

win 10

I bought Spotify premium duo plant half an hour ago but according to the articles I can invite through spotify.com/in-en/account/duo but when I go to the page (cause I already can't find duo plan on the left side of the account page) it just keeps loading and nothing happens? (i had an individual plan before purchasing duo and it was supposed to end in 3 more days) what do I do now?

[OneByBoo]

Hi there @Onyxis,

thanks for reaching out !

Have you tried using a different device / WiFi / Browser / Incognito webpage ?

Thanks for your cooperation 🙂

[jgenius07]

I have the same issue.

And its appaling that Spotify doesn’t have a way to seek support from them directly nor was I able to find where I can post a question! And jpeg is not supported. It’s like they don’t care! 

[Alex]

Hey @jgenius07,

Thanks for reaching out about this in the Community!

You're always welcome to contact the customer support team here.

Some things you can try:

• Open your account page in a incognito mode/ different browser.
• Try using another network or device, like your phone.
• Make sure Ad-blocker is switched off.

Let us know if you need more help. 

Cheers.