I can not cancel my subscription

[St4rk_]

Plan

Premium

Country

 Poland

Device

(Samsung Galaxy 😎

My Question or Issue

 I can't canel there is a bug after i click to cancel 

[Loxer]

Hey @St4rk_, welcome to the Community.

Hope you are having a great time!

Please try to clear your browsers cache or use incognito mode. If these steps didn't help you out please try another browser, another network connection or even another machine.

Hope I was able to help 🙂

[DarkBahamut]

I have the same issue. When I go to cancel I just get a "Oops, something went wrong, please try again". Tried on multiple broswers with no help. Appears to be a Spotify issue in this case.

[St4rk_]

Still nothing, and I don't want to pay for another month

[Loxer]

Hey @St4rk_,

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Foremost, please be aware that receiving a refund is never guaranteed, and support evaluates all requests on a case-by-case basis. With that in mind, please fill out the online contact form to create a ticket with support.
Support will do their best to get back to you as soon as possible, but please know that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Thanks! 🙂