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I can not use preminium

I can not use preminium

hello.I paid 6.99 TL for student preminium yesterday.Here bills.But I can not use preminium yet.
my account's mail is ******************.But,when I paid for student preminium,I use school's email.*********************************.Because I confuse.Usually such as autocad or windows want student email.So I wrote student email.So my original account is not preminium account but I paid it

 

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Hi @grkmbl, welcome to the Spotify Community!

 

Keep in mind that the student discount verification is made by SheerID, and they can take a few days to review your request. Right now, they payment should show as pending on your bank statement.

 

Once SheerID reviews your student discount request, they'll send you an email letting you know if they need more info, or if everything is in order. If they say everything's OK with your request, you'll receive a confirmation link to complete the process. After that, the payment for the discount will be taken successfully and the Premium service will be active in your account. If they can't verify you're a student, the funds will go back to your card in the following days. 

 

Let us know if you have questions. Have a great day!

JulianModerator
 
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