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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74973 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140068 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80325 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269340 Views
159 replies
13 likes
hey,hear in Germany a family premium account costs 14,99 € each month. I would like to pay this at once.There is an option to pay at one 119,99 € but I think this is for the usual premium account,right?
hey, hear in Germany a family premium account costs 14,99 € each month. I would like to pay this at once. There is an option to pay at one 119,99 € but I think this is for the usual premium account...
Spotify Star
215 Views
1 replies
0 likes
i had just paid for the $0.99 spotify premium and it said that i will have to pay $9.90 3 months later, so will they charge me?? but after 3 months i would like to not renew so how i do i stop it from renewing because i don't want to pay for it. ps i...
i had just paid for the $0.99 spotify premium and it said that i will have to pay $9.90 3 months later, so will they charge me?? but after 3 months i would like to not renew so how i do i stop it fro...
Spotify Star
255 Views
1 replies
0 likes
Hi, do you know whether a summer offer with 3 months for the price of 1 will be offered this year? Last time I had such an offer was Christmas.Is it that there is no such offer this summer or is it not avaiable in my country?
Hi, do you know whether a summer offer with 3 months for the price of 1 will be offered this year? Last time I had such an offer was Christmas. Is it that there is no such offer this summer or is ...
Spotify Star
572 Views
1 replies
0 likes
How do I change from premium to free account, without losing my playlists etc?I got an offer of six months free spotify premium from my telephonecompany (Telia)
How do I change from premium to free account, without losing my playlists etc? I got an offer of six months free spotify premium from my telephonecompany (Telia)
Community Legend
340 Views
1 replies
0 likes
I just signed up for the student subscription and was verified. However today I just payed for the next month on the regular premium subscription. If i update the subscription to a student one today will I be charged again? Or will it charge me in a ...
I just signed up for the student subscription and was verified. However today I just payed for the next month on the regular premium subscription. If i update the subscription to a student one today ...
Not applicable
237 Views
1 replies
0 likes
I bought Spotify Premium for three months. It was accidental.How do I cancel the order and get my money refunded?
I bought Spotify Premium for three months. It was accidental. How do I cancel the order and get my money refunded?
Spotify Star
310 Views
1 replies
0 likes
My student discount was not applied for 2 months and I was charged the entire $9.99. Can this please be refunded? Thank You
My student discount was not applied for 2 months and I was charged the entire $9.99. Can this please be refunded? Thank You
Spotify Star
221 Views
1 replies
0 likes
SO i tried to sign up for the .99 offer, and the app tells me that I already had used this offer. And then I see the charge on my card!!!!!its not the .99 its the principle GIVE ME MY MONEY BACK!!
SO i tried to sign up for the .99 offer, and the app tells me that I already had used this offer. And then I see the charge on my card!!!!! its not the .99 its the principle GIVE M...
Spotify Star
250 Views
1 replies
0 likes
I'm currently trying to buy premium, and when i set up all my payments and press apply and pay, it returns me to the first part of buying it. My brother got it right before me and had no problems. I go and and try again and again and it still won't w...
I'm currently trying to buy premium, and when i set up all my payments and press apply and pay, it returns me to the first part of buying it. My brother got it right before me and had no problems. I ...
Spotify Star
254 Views
1 replies
0 likes
: I have been charged for Spotify premium 4 x months from 01/02/2017 - 01/05/2017. I am querying why I am being charged as I cancelled my subscription in approximately April. Can you please provide details/explain why I was charged in April & May and...
: I have been charged for Spotify premium 4 x months from 01/02/2017 - 01/05/2017. I am querying why I am being charged as I cancelled my subscription in approximately April. Can you please p...
Spotify Star
230 Views
1 replies
0 likes
Hi!I just created a new acc and linked it with my PREMIUM paid facebook acc.now they linked fine. but looks like I'm no longer premium.?why?
Hi! I just created a new acc and linked it with my PREMIUM paid facebook acc. now they linked fine. but looks like I'm no longer premium.? why?
Casual Listener
580 Views
4 replies
0 likes
When I try to change my payment card details, I'm being shown my old student pricing (converted to premium now.) Since, I can't be verified as a student, my payment details can't be updated. I don't see any other way to change my payment info. See th...
When I try to change my payment card details, I'm being shown my old student pricing (converted to premium now.) Since, I can't be verified as a student, my payment details can't be updated. I don't ...
Spotify Star
563 Views
3 replies
0 likes
I started my 3 months for 9 pesos about a week ago , but today when I tried to open the app I was suddenly in the free version , Ive seen a lot of people with the same problem , If someone knows what to do , please let me know. Im in the right accoun...
I started my 3 months for 9 pesos about a week ago , but today when I tried to open the app I was suddenly in the free version , Ive seen a lot of people with the same problem , If someone knows what...
Casual Listener
498 Views
2 replies
1 likes
hi , i want to buy premium with virtual credit but cant buy. is there any problem ?
hi , i want to buy premium with virtual credit but cant buy. is there any problem ?
Spotify Star
2101 Views
1 replies
0 likes
I tried to pay for Premium (Sweden, 9 SEK for 3 months) and paid 6 times as I didn´t get any conformation nor did I get upgraded. I tried both direct via my VISA card and through PayPal. I see the transactions in my bank account but I´m still just a ...
I tried to pay for Premium (Sweden, 9 SEK for 3 months) and paid 6 times as I didn´t get any conformation nor did I get upgraded. I tried both direct via my VISA card and through PayPal. I see the tr...
Spotify Star
691 Views
7 replies
0 likes
Hello, Everytime I try to buy premium I can get to the page that I agree and pay and that I get redirected to the paypal page.Once im on the paypal page and I press the agree and pay bottum I just get redirected to the page to choose a payment option...
Hello, Everytime I try to buy premium I can get to the page that I agree and pay and that I get redirected to the paypal page.Once im on the paypal page and I press the agree and pay bottum ...
Spotify Star
346 Views
3 replies
0 likes
I buyed Premium on June 11, and today June 14th I do not have the service!! WHY?
I buyed Premium on June 11, and today June 14th I do not have the service!! WHY?
Spotify Star
455 Views
2 replies
0 likes
purchased a promo, available in Mexico, to try premium for three months. The charge to my credit card was made, but no premium service.
purchased a promo, available in Mexico, to try premium for three months. The charge to my credit card was made, but no premium service.
Spotify Star
1704 Views
13 replies
0 likes
Witam, chciałbym sobie kupić Premium 0,99zlOpcją Paypal więc klikam akceptuj płatność czy jakas tak i mnie przezuca na powszednią strone ...
Witam, chciałbym sobie kupić Premium 0,99zl Opcją Paypal więc klikam akceptuj płatność czy jakas tak i mnie przezuca na powszednią strone ...
Moderator
2898 Views
1 replies
3 likes
Kredi kartımı verdiğim halde premium üyeliğim onaylanmıyor. Vodafone kullanıcısı olarak yıllardır ücretsiz premium kullanıcısıyım. Vodafone'un anlaşması bittiği için kendim yenilemek istiyorum ancak olmuyor.
Kredi kartımı verdiğim halde premium üyeliğim onaylanmıyor. Vodafone kullanıcısı olarak yıllardır ücretsiz premium kullanıcısıyım. Vodafone'un anlaşması bittiği için kendim yenilemek istiyorum ancak ...
Moderator
923 Views
1 replies
1 likes
