Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 175984 Views
- 114 replies
- 12 likes
- 175984 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19664 Views
- 27 replies
- 4 likes
- 19664 Views
- 27 replies
- 4 likes
What about making thinks smooth and easy
Hi,We are onley two people in the family, but we have spotify in both cars, on our phones and Sonos at home. We are switching cars and ofcourse we are at home seperatly some times. I upgraded to the premium family subcrition recently in order to fix ...
- Hi, We are onley two people in the family, but we have spotify in both cars, on our phones and Sonos at home. We are switching cars and ofcourse we are at home seperatly some times. I upgr...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Problems to pay and activate my suscriptions
Why I can't pay with my other debit card?, the first time I used a similar card from other Bank.
- Why I can't pay with my other debit card?, the first time I used a similar card from other Bank.
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Probleme de compte
Jai un compte prenium et je suis débité sur mon compte chaque mois mais je ne sais plus quel est mon compte comment faire svp
- Jai un compte prenium et je suis débité sur mon compte chaque mois mais je ne sais plus quel est mon compte comment faire svp
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Charged twice per month
I signed up for the .99cent 3 month trial subscription and it charged both .99 and 9.99... kinda upset since it took the 10$ from the account and caused isf for another payment
- I signed up for the .99cent 3 month trial subscription and it charged both .99 and 9.99... kinda upset since it took the 10$ from the account and caused isf for another payment
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Solved!! Just subscribed for 99 cents and was charged $9.99 for 3 months.
Below I have a screenshot of my reciept that says I paid for the 3 month promotion. However it also says I was charged the full $9.99. How can I get a refund, extra months or a fix to my problem for this payment error.
- Below I have a screenshot of my reciept that says I paid for the 3 month promotion. However it also says I was charged the full $9.99. How can I get a refund, extra months or a fix to my problem for ...
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- Spotify Star
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
cancelling spotify premium
I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account with vodaphone becuase it says that I am currently pay...
- I stupidly installed the spotify app on my phone, although wasnt asked for any payment details. My husband tehn informed me that we got it free with our phone contract. I cannot create an account wit...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Help
Hello want to buy a premium akount, I've already paid 3 times 0.99 cents and continues to write when "you on the map is not the money but the bank reserve. And I am already looking forward to a week but I do not have premium is not. Please for helpin...
- Hello want to buy a premium akount, I've already paid 3 times 0.99 cents and continues to write when "you on the map is not the money but the bank reserve. And I am already looking forward to a week ...
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- Spotify Star
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
3 month for $.99 doesn't work
I went to purchase the 99 cent 3 month trial of spotify premium only to get the error message that I had already used a trial. So, I further investigated to see when I used this and found that if I went to my receipt page, I could find when I purchas...
- I went to purchase the 99 cent 3 month trial of spotify premium only to get the error message that I had already used a trial. So, I further investigated to see when I used this and found that if I w...
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- Spotify Star
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
Solved!! .99 cents for 3 months move to Spotify Family
Hi, I just signed up for the .99 cent deal for 3 months and was considering going to the Spotify Family. Will my subscription be changed and charge 14.99 a month or will it be charged 14/month for the next 3 months?
- Hi, I just signed up for the .99 cent deal for 3 months and was considering going to the Spotify Family. Will my subscription be changed and charge 14.99 a month or will it be charged 14/month for th...
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- Spotify Star
- 656 Views
- 1 replies
- 0 likes
- 656 Views
- 1 replies
- 0 likes
Wrong incasso?
01/06 I ended my spotify premium account. My app said that it would expire at the 1st of june so in the morning I downgraded to the free version again, thinking that I wouldnt had to pay anymore. But suddenly in the evening there was an incasso stati...
- 01/06 I ended my spotify premium account. My app said that it would expire at the 1st of june so in the morning I downgraded to the free version again, thinking that I wouldnt had to pay anymore. But...
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Charged for .99 deal but still isn't working
My sister used my card to register for the 99c trial, several payments were taken from my account but the trial hasn't worked. Is there a way to be refunded these chagres? As the product is not working, I would like this money reimbursed.
- My sister used my card to register for the 99c trial, several payments were taken from my account but the trial hasn't worked. Is there a way to be refunded these chagres? As the product is not...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Paid for premium and it still won't let me play music
I paid 0,99 zł for three months and it still won't let me play music and it still says I'm on a free subscription
- I paid 0,99 zł for three months and it still won't let me play music and it still says I'm on a free subscription
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Double Charged
Hi,I was previously on a free 6 month trial through Rogers and when it ended, we put our accounts on a Spotify Family Plan. I was charged both on my Rogers account and through Spotify for last month, for the same spotify accounts. I tried contacting ...
- Hi, I was previously on a free 6 month trial through Rogers and when it ended, we put our accounts on a Spotify Family Plan. I was charged both on my Rogers account and through Spotify for last mont...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Doble cobro en tarjeta en dos meses seguidos.
Alguien me puede explicar porque pasa esto, al principio seguí el consejo de la pagina oficial y ya termino ese mes y ahora se me ha vuelto hacer el cobro 2 veces...
- Alguien me puede explicar porque pasa esto, al principio seguí el consejo de la pagina oficial y ya termino ese mes y ahora se me ha vuelto hacer el cobro 2 veces...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Payment
This is since April I am charged twice a month, first by a Spotify Stockholm, then followed by Spotify France, I don't think it's normal, because I have only one Spotify account, I should pay €10 and not € 20! I'd like to quickly find a solution, tha...
- This is since April I am charged twice a month, first by a Spotify Stockholm, then followed by Spotify France, I don't think it's normal, because I have only one Spotify account, I should pay €10 and...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! Family Activation not requested!
I have a premium account and today I've discovered that a family membership has been activated on my account.Please remove it and don't charge anything, because I've never requested it. I can't disable by myself because the only option is to go back ...
- I have a premium account and today I've discovered that a family membership has been activated on my account. Please remove it and don't charge anything, because I've never requested it. I ...
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Spotify for a friend
I want to offer a spotify account to my friend but I don't want them to have access to my bank datas. Is it possible without offering them a gift card? I want to get the three mounth for 0,99 aha
- I want to offer a spotify account to my friend but I don't want them to have access to my bank datas. Is it possible without offering them a gift card? I want to get the three mounth for 0,99 aha
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- Spotify Star
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
premium with debit card
how can i pay for premium, with the .99 cents for 3 months deal, with a debit card?
- how can i pay for premium, with the .99 cents for 3 months deal, with a debit card?
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- Community Legend
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Ho do i get back to Premium
I missed verifying my account after 7 days, hence I was back to free from being premium. How do i get back to premium?
- I missed verifying my account after 7 days, hence I was back to free from being premium. How do i get back to premium?
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- Community Legend
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Offer not offer
I subscribe to Spotify Premium because it offered to give 3 months subscription for the prize of a month. But when i finally subscribed, they say my validity is for a month! This is so disappointing. Stop doing promotion if you are not going to give ...
- I subscribe to Spotify Premium because it offered to give 3 months subscription for the prize of a month. But when i finally subscribed, they say my validity is for a month! This is so disappointing....
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- Community Legend
- 231 Views
- 3 replies
- 0 likes
- 231 Views
- 3 replies
- 0 likes