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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67359 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132628 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68134 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251073 Views
154 replies
13 likes
I thought I had canceled my subcription but my bill pops up and says I'm still paying for it. It was a while ago and I forgot my username and email to the website and have no idea what to do now. Please HELP!!
I thought I had canceled my subcription but my bill pops up and says I'm still paying for it. It was a while ago and I forgot my username and email to the website and have no idea what to do now. Ple...
Moderator
240 Views
1 replies
0 likes
My family bought the premium packet but after using it for a while i lost my premium status but the rest of my family still have them i have been using spotify since the begining of last year and this has never happened before help.
My family bought the premium packet but after using it for a while i lost my premium status but the rest of my family still have them 😞 i have been using spotify since the begining of last year and ...
Moderator
246 Views
1 replies
0 likes
I'm trying to join a family premium plan and I added the address and everything Spotify asked me and then I get a notification that I can't join that family plan because of the address but I don't understand why, it's the same administrator's address...
I'm trying to join a family premium plan and I added the address and everything Spotify asked me and then I get a notification that I can't join that family plan because of the address but I don't un...
Moderator
272 Views
1 replies
0 likes
Al comprar la oferta de 9 mxn por 3 meses de spotify premium con PayPal me devuelve a la pagina de seleccionar el método de pago y ya verifique mi pais y que tengo dinero
Al comprar la oferta de 9 mxn por 3 meses de spotify premium con PayPal me devuelve a la pagina de seleccionar el método de pago y ya verifique mi pais y que tengo dinero
Moderator
650 Views
1 replies
0 likes
I went to pay for spotify premium but after that i'm still on spotify free. I already tried uninstalling and reinstalling, loggin in and logging out but still there are no changes. i retried the process but I was charged again. Please help.
I went to pay for spotify premium but after that i'm still on spotify free. I already tried uninstalling and reinstalling, loggin in and logging out but still there are no changes. i retried the proc...
Moderator
296 Views
1 replies
0 likes
Olá. boa tarde Efetuei o pagamrto via boleto na última quarta feira mas até agora não recebi um email de confirmação, nem nada do tipo. O mais estranho, é que ontem por volta das 18 horas,entrei no na minha conta, pelo pc, e apareceu que minha conta ...
Olá. boa tarde Efetuei o pagamrto via boleto na última quarta feira mas até agora não recebi um email de confirmação, nem nada do tipo. O mais estranho, é que ontem por volta das 18 horas,en...
171 Views
0 replies
0 likes
I signed up for the student subscription last month and notice this month i was charged twice. I should only be chaged 4.99 once a month with tax! How can we get this issue resolved. I would not have signed up for this if i knew i would be getting ch...
I signed up for the student subscription last month and notice this month i was charged twice. I should only be chaged 4.99 once a month with tax! How can we get this issue resolved. I would not have...
Moderator
185 Views
1 replies
0 likes
-Hola tengo problemas para ingresar al plan familiar. -El domingo mi cuenta de spotify fue desvinculada del mi plan familiar sin que ningún miembro de mi familia lo haya solicitado,lo que hicimos fue invitarme de nuevo desde la cuenta de mi papa (el ...
-Hola tengo problemas para ingresar al plan familiar. -El domingo mi cuenta de spotify fue desvinculada del mi plan familiar sin que ningún miembro de mi familia l...
Newbie
554 Views
4 replies
0 likes
I've switched miy account to premium family. On my VISA withdrawal there was the former amount 9,99 and the 14,99 for the family account... What to do to recup my 9,99?
I've switched miy account to premium family. On my VISA withdrawal there was the former amount 9,99 and the 14,99 for the family account... What to do to recup my 9,99?
Moderator
192 Views
1 replies
0 likes
boa tarde, gostaria de informar que eu fui cobrado duas vezes na minha fatura de cartão, gostaria que me respondesse para resolver-mos essa situaçao. obrigado
boa tarde, gostaria de informar que eu fui cobrado duas vezes na minha fatura de cartão, gostaria que me respondesse para resolver-mos essa situaçao. obrigado
Moderator
197 Views
1 replies
0 likes
hello.I paid 6.99 TL for student preminium yesterday.Here bills.But I can not use preminium yet. my account's mail is ******************.But,when I paid for student preminium,I use school's email.*********************************.Because I confuse.Us...
hello.I paid 6.99 TL for student preminium yesterday.Here bills.But I can not use preminium yet. my account's mail is ******************.But,when I paid for student preminium,I ...
Moderator
287 Views
1 replies
0 likes
Ich habe für Spotify am 7.Juni über Paypal Premium bezahlt jedoch sagt mir Spotify seit heute das ich kein Premium habe. Ich brauch dabei mal bitte hilfe und zwar dingend. Danke
Ich habe für Spotify am 7.Juni über Paypal Premium bezahlt jedoch sagt mir Spotify seit heute das ich kein Premium habe. Ich brauch dabei mal bitte hilfe und zwar dingen...
Moderator
255 Views
1 replies
0 likes
Hello:) I don't know what happened. I was just listening to music and decided to make a new playlist on my phone. So I added the music but suddenly a blue screen came up and said "Premium Testversion activating. Please wait..." I dont want it, can I ...
Hello:) I don't know what happened. I was just listening to music and decided to make a new playlist on my phone. So I added the music but suddenly a blue screen came up and said "Premium Testversion...
Spotify Star
408 Views
1 replies
0 likes
My credit card is blocked due to withdraw without my permission. Which means that spotify ins't able to withdraw the money right now, and that sucks because i have to wait 2-3 week before my new Credit card arrives. So my question is... Is there anyw...
My credit card is blocked due to withdraw without my permission. Which means that spotify ins't able to withdraw the money right now, and that sucks because i have to wait 2-3 week before my n...
Community Legend
294 Views
3 replies
0 likes
Bom Dia, Sou o titular de um plano premium familiar e dois membros fomos excluídos do plano e não conseguem retornar, sendo que o pagamento da assinatura continua sendo efetuado e já seguimos todos os passos que foram informados.O que pode ser feito?...
Bom Dia, Sou o titular de um plano premium familiar e dois membros fomos excluídos do plano e não conseguem retornar, sendo que o pagamento da assinatura continua sendo efetuado e ...
Casual Listener
227 Views
1 replies
0 likes
Hi,I spoke to someone on the 4th of June about getting a refund as my Facebook connected account stopped me being able to access it to cancel it. The man kindly gave me a new account by freeing up my email and said he was processing a refund of 9.99G...
Hi, I spoke to someone on the 4th of June about getting a refund as my Facebook connected account stopped me being able to access it to cancel it. The man kindly gave me a new account by freeing up ...
Roadie
251 Views
1 replies
0 likes
Hello, I have premium account and my account recipent will change 29.06.2017 from 9.99TL to 13.99 TL. (TL=TURKISH LIRA)I checked my invoices list and I see this month (29.05.2017)I paid 13.99TL. This amount is wrong for this month payment.thank you.
Hello, I have premium account and my account recipent will change 29.06.2017 from 9.99TL to 13.99 TL. (TL=TURKISH LIRA) I checked my invoices list and I see this month (29.05.2017)I pa...
Roadie
229 Views
1 replies
0 likes
I have been charged 3 times for premium since March and never paid for it. How can I get the charges taken off of my bank account?
I have been charged 3 times for premium since March and never paid for it. How can I get the charges taken off of my bank account?
Roadie
266 Views
1 replies
0 likes
please help. It's been a day and i havent received the verification code. What to do?
please help. It's been a day and i havent received the verification code. What to do?
Roadie
306 Views
1 replies
0 likes
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything is in order, so ¿Why is the reason why I can not su...
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything ...
Roadie
230 Views
1 replies
0 likes
