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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75296 Views
31 replies
2 likes
Moderator
121591 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159435 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312204 Views
174 replies
13 likes
Hi I am from the Philippines . My issue is this: I loaded P130 for the P129 Premium. I registered. I chose Globe then input my phone number then I receive the code and input it as well. But Spotify keeps on saying that I do not have an insufficient b...
Hi I am from the Philippines . My issue is this: I loaded P130 for the P129 Premium. I registered. I chose Globe then input my phone number then I receive the code and input it as well. But Spotify k...
Community Legend
372 Views
1 replies
0 likes
Que tal buenas tardes hace unas horas contraté el servicio de 3 meses por 9 pesos pero no sé activo el servicio solo me generaron el cargo. Cómo me activarán mi servicio. Gracias
Que tal buenas tardes hace unas horas contraté el servicio de 3 meses por 9 pesos pero no sé activo el servicio solo me generaron el cargo. Cómo me activarán mi servicio. Gracias
261 Views
0 replies
0 likes
It says $0.99 for 3 months but what the heck is $9.99 for?when I entered my card #, it asked for $9.99 which made me confused! isn't it supposed to be $0.99 for 3 months?
It says $0.99 for 3 months but what the heck is $9.99 for? when I entered my card #, it asked for $9.99 which made me confused! isn't it supposed to be $0.99 for 3 months?
230 Views
0 replies
0 likes
Eu queria o plano Universitário,porém não consegui por não ter os documentos em mãos ,então adquiri o normal com valor de 1,99 por 3 meses,mas foi cobrado o universitário do mesmo jeito,e lá tinha dizendo que não iria cobrar. Espero meu estorno,
Eu queria o plano Universitário,porém não consegui por não ter os documentos em mãos ,então adquiri o normal com valor de 1,99 por 3 meses,mas foi cobrado o universitário do mesmo jeito,e lá tinha di...
199 Views
0 replies
0 likes
Same situation for me. I paid for a premium account but now I'm seeing that I returned to free account. I got a receipt confirmation from Spotify. Currently I sent a reply to the receipt's email but apparently that was not the correct channel to cont...
Same situation for me. I paid for a premium account but now I'm seeing that I returned to free account. I got a receipt confirmation from Spotify. Currently I sent a reply to the receipt's emai...
Community Legend
528 Views
4 replies
0 likes
I paid for premium using my credit on my prepaid card in the Philippines, and I proceeded to download my songs, after awhile it said I'm not subscribed and the songs didn't download, I check my balance and it's back to zero meaning I did pay for it
I paid for premium using my credit on my prepaid card in the Philippines, and I proceeded to download my songs, after awhile it said I'm not subscribed and the songs didn't download, I check my balan...
Community Legend
362 Views
1 replies
0 likes
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
I've subscribed to premium on a promotion (HKD4.9 for 3 months) but I just cancelled it accidentally. Is it possible for me to get my subscription back with the promotion?
Community Legend
430 Views
1 replies
0 likes
It looks like I have two accounts. I thought I had lost all my music on first account. How can I combine both? I am paying for two accounts and I just need one. Thanks
It looks like I have two accounts. I thought I had lost all my music on first account. How can I combine both? I am paying for two accounts and I just need one. Thanks &nbs...
Community Legend
328 Views
1 replies
0 likes
I reedem a gift card but my premium account doesn't work .
I reedem a gift card but my premium account doesn't work .
Community Legend
314 Views
1 replies
0 likes
Hello , 5 minutes ago . I bought student package. I live in Turkey. And i pay 7 turkish liras but after than i saw only college students can buy it. and i looked my credit card you took my money. but i didnt do it. i didnt complete buying thing. can ...
Hello , 5 minutes ago . I bought student package. I live in Turkey. And i pay 7 turkish liras but after than i saw only college students can buy it. and i looked my credit card you took my money. but...
Community Legend
385 Views
1 replies
0 likes
Hello, my dad invited me to join the family premium subscription and I did. At this point I still had a student subscription, is this subscription automaically cancelled? Thanks for the help
Hello, my dad invited me to join the family premium subscription and I did. At this point I still had a student subscription, is this subscription automaically cancelled? Thanks for...
Community Legend
390 Views
1 replies
0 likes
So guys... What's the deal with me only being able to pay for Spotify Premium Family instead of the normal premium option lately?My subscription got, for some reason, automatically cancelled, and when i wanted to renew it for the normal premium accou...
So guys... What's the deal with me only being able to pay for Spotify Premium Family instead of the normal premium option lately? My subscription got, for some reason, automatically cancelled, and...
Casual Listener
627 Views
1 replies
0 likes
Hi there,I am a student in the Netherlands and I am thinking about subscribing to Spotify for student. I have two questions.If I have a student subscription, will it also include headspace for free? I know that this is the case in the UK, but I am no...
Hi there, I am a student in the Netherlands and I am thinking about subscribing to Spotify for student. I have two questions. If I have a student subscription, will it also include headspace for f...
Spotify Star
410 Views
1 replies
0 likes
Hi everyone!About a week ago, I tried to subscribe to Spotify Premium using thr Student account, so I filled all the info required, including the payment details. The problem came up when I realised that my country was not in the list to apply to thi...
Hi everyone! About a week ago, I tried to subscribe to Spotify Premium using thr Student account, so I filled all the info required, including the payment details. The problem came up when I realise...
Spotify Star
770 Views
1 replies
0 likes
The only reason I have spotify because I thought it was only 99 cents per month (it was their promo, so I took it). I didn't realize till now that spotify has been charging me $9.99 for the past 4 months. My subscription renewed today and they charge...
The only reason I have spotify because I thought it was only 99 cents per month (it was their promo, so I took it). I didn't realize till now that spotify has been charging me $9.99 for the past 4 mo...
Community Legend
489 Views
1 replies
0 likes
i pay my subscription like a week ago but it just appear like i have spotify free but i can look my receipt
i pay my subscription like a week ago but it just appear like i have spotify free but i can look my receipt
Community Legend
336 Views
1 replies
0 likes
I chose the online banking as a payment option, and even though the bank showed a receipt, my spotify is still not premium. I treid logging in and out but it still didn't work. I even tried paying again (though I kinda regret it) and it still didn't ...
I chose the online banking as a payment option, and even though the bank showed a receipt, my spotify is still not premium. I treid logging in and out but it still didn't work. I even tried paying ag...
Community Legend
263 Views
1 replies
0 likes
Hi, I recently became a partner of starbucks and I recieved the link to the free spotify premium account. I cancelled my existing premium account and waited until my billing cycle was up. Once my billing cycle was up, I went and clicked the link i re...
Hi, I recently became a partner of starbucks and I recieved the link to the free spotify premium account. I cancelled my existing premium account and waited until my billing cycle was ...
Casual Listener
379 Views
1 replies
0 likes
We just purchased the 3 month premium trial for 99 cents. It now says this song is unavailable and no internet connection. We dont need the internet, so whats going on. Thanks
We just purchased the 3 month premium trial for 99 cents. It now says this song is unavailable and no internet connection. We dont need the internet, so whats going on. Thanks
228 Views
0 replies
0 likes
