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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71372 Views
31 replies
2 likes
Moderator
120676 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156343 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
306280 Views
169 replies
13 likes
hi im trying to subscribe to premium account paying through globe but itvwont send me a pin, kept on saying there was error?
hi im trying to subscribe to premium account paying through globe but itvwont send me a pin, kept on saying there was error?
232 Views
0 replies
0 likes
Just recently purchased new phone and downloaded Spotify. Had premium on older device but now as I log into Spotify on the new device I don't have premium. Help?
Just recently purchased new phone and downloaded Spotify. Had premium on older device but now as I log into Spotify on the new device I don't have premium. Help?
234 Views
0 replies
0 likes
I signed up for the .99 for 3 months, but it stopped in a week and started ads. First one, I tapped on the 'learn more , it went to a still frame Spotify ad, but I could not go any further with it. It was not 'clickable'. Each time it came up, I trie...
I signed up for the .99 for 3 months, but it stopped in a week and started ads. First one, I tapped on the 'learn more , it went to a still frame Spotify ad, but I could not go any further with it. I...
Moderator
616 Views
1 replies
0 likes
I was signed up for the student subscription yesterday. And two payments received even though stil my account was not premium
I was signed up for the student subscription yesterday. And two payments received even though stil my account was not premium
Moderator
256 Views
1 replies
0 likes
Don;t know what happened, but my family have been removed from my family account, when I try to add them again and send a link and error comes up saying spotify can't verify address? Any one know how I can sort this out?
Don;t know what happened, but my family have been removed from my family account, when I try to add them again and send a link and error comes up saying spotify can't verify address?  ...
Moderator
317 Views
1 replies
0 likes
Hi, I changed the credit card details for my subscription payment a few months back and now, all of a sudden, the subscription is being charged on both the previously used credit card and the new one. Can you please remove the withdrawal from the pre...
Hi, I changed the credit card details for my subscription payment a few months back and now, all of a sudden, the subscription is being charged on both the previously used credit card and th...
Moderator
352 Views
1 replies
0 likes
I have been trying toget in to the premium family plan already verified everything still is saying I cannot get into it . I do actually live at the same house with my sister which usemername abrome98 This is pretty frustrating guys .I need some kind ...
I have been trying toget in to the premium family plan already verified everything still is saying I cannot get into it . I do actually live at the same house with my sister which usemername...
202 Views
0 replies
0 likes
In June 4 I pay premium for 3 months and today June 14 im in free subscription. Did someone know what happen and what can i do?
In June 4 I pay premium for 3 months and today June 14 im in free subscription. Did someone know what happen and what can i do?
Newbie
347 Views
2 replies
0 likes
To preface. I only recenlty got Spotify on my phone, saw the 99c offer but instead decided to opt for the 7 day trial because I didn't even know if I would continue using Spotify afterwards. After the trial ended (a day early by the way), I decided I...
To preface. I only recenlty got Spotify on my phone, saw the 99c offer but instead decided to opt for the 7 day trial because I didn't even know if I would continue using Spotify afterwards. ...
Spotify Star
713 Views
1 replies
0 likes
I am trying to purchase premium for my son who hasn't done a free trial with his account and I want to pay with Paypal. When I do try and pay it keeps bouncing me back to the payment options page.
I am trying to purchase premium for my son who hasn't done a free trial with his account and I want to pay with Paypal. When I do try and pay it keeps bouncing me back to the payment options page.
Spotify Star
451 Views
1 replies
0 likes
Ik wacht al 2 jaar met smart op het album Duality van de artiest Ra. Deze is al lang uit maar helaas nog niet beschikbaar. Op YouTube kan ik de nummers niet beluisteren vanuit Nederland. Verder is het album nergens anders te vinden en dus niet te lui...
Ik wacht al 2 jaar met smart op het album Duality van de artiest Ra. Deze is al lang uit maar helaas nog niet beschikbaar. Op YouTube kan ik de nummers niet beluisteren vanuit Nederland. Verder is he...
Moderator
608 Views
1 replies
0 likes
Hola, el 08 de junio contraté una oferta de 3meses de premium a sólo 9 pesos, y hoy 14 de junio aparecieron nuevamente los anuncios y me sale que mi suscripción es gratuita, si se hizo el cargo a mi tarjeta y no he cancelado yo la suscripción. Alguie...
Hola, el 08 de junio contraté una oferta de 3meses de premium a sólo 9 pesos, y hoy 14 de junio aparecieron nuevamente los anuncios y me sale que mi suscripción es gratuita, si se hizo el cargo a mi ...
Moderator
437 Views
1 replies
0 likes
Eu paguei hoje o Spotify pelo boleto, gostaria de saber se demora pra fazer a confirmação do pagamento, porque eu tento escutar música e fazer download, mas não vai! Fala pra eu pagar, sendo que já fiz o pagamento
Eu paguei hoje o Spotify pelo boleto, gostaria de saber se demora pra fazer a confirmação do pagamento, porque eu tento escutar música e fazer download, mas não vai! Fala pra eu pagar, sendo que já f...
Moderator
442 Views
1 replies
0 likes
I am trying to log into my account to cancle my subscription but I dont know what e-mail address it is linked to and it cant log in with facebook. I want to call spotify to find out but I cannot even find a number to call them to get help. Anyone kno...
I am trying to log into my account to cancle my subscription but I dont know what e-mail address it is linked to and it cant log in with facebook. I want to call spotify to find out but I cannot even...
Moderator
425 Views
1 replies
0 likes
Desde hace un par de meses contratamos el servicio pero no entiendo porque motivo nos regresa al plan gratis y volvemos a ingresar al plan premium y no nos deja con nuestra cuenta actual no podemos estar haciendo correos nuevos cada mes. necesito sol...
Desde hace un par de meses contratamos el servicio pero no entiendo porque motivo nos regresa al plan gratis y volvemos a ingresar al plan premium y no nos deja con nuestra cuenta actual no podemos e...
223 Views
0 replies
0 likes
Pague la suscripcion para spotify universitario y no me han activado el servio.¿será posible realizar un reembolso?
Pague la suscripcion para spotify universitario y no me han activado el servio. ¿será posible realizar un reembolso?
784 Views
0 replies
0 likes
I pay for a premium spotify account through my mobile phone, can i add the Headspace app as it asks for credit card details? Cheers Jase
I pay for a premium spotify account through my mobile phone, can i add the Headspace app as it asks for credit card details? Cheers Jase
Moderator
649 Views
1 replies
0 likes
Ho pagato per l upgrade a premium ma l account è rimasto free. Ho provato a connettere e disconnettere ma niente non funziona ho persino cancellato l app. Il pagamento è avvenuto poiche ho controllato oggi il saldo
Ho pagato per l upgrade a premium ma l account è rimasto free. Ho provato a connettere e disconnettere ma niente non funziona ho persino cancellato l app. Il pagamento è avvenuto poiche ho controllat...
Moderator
317 Views
1 replies
0 likes
I've moved to Australia and would like to move my account over from Canada. However, instead of paying $10 a month now its asking me to pay $140 something once. Im curious to know why I cant continue to pay monthly in Australia.... Thanks Sage
I've moved to Australia and would like to move my account over from Canada. However, instead of paying $10 a month now its asking me to pay $140 something once. Im curious to know why I cant continue...
Moderator
320 Views
1 replies
0 likes
Hi There, I have only ever had one Spotify account and that was when i got the Spark prepay deal that i signed up for years ago and still use today. I never game Spotify my card details at any point in time. This month i get a payment coming from my ...
Hi There, I have only ever had one Spotify account and that was when i got the Spark prepay deal that i signed up for years ago and still use today. I never game Spotify my card details at a...
Moderator
843 Views
1 replies
0 likes
