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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131841 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65942 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247869 Views
151 replies
13 likes
Ich habe für Spotify am 7.Juni über Paypal Premium bezahlt jedoch sagt mir Spotify seit heute das ich kein Premium habe. Ich brauch dabei mal bitte hilfe und zwar dingend. Danke
Ich habe für Spotify am 7.Juni über Paypal Premium bezahlt jedoch sagt mir Spotify seit heute das ich kein Premium habe. Ich brauch dabei mal bitte hilfe und zwar dingen...
Moderator
250 Views
1 replies
0 likes
Hello:) I don't know what happened. I was just listening to music and decided to make a new playlist on my phone. So I added the music but suddenly a blue screen came up and said "Premium Testversion activating. Please wait..." I dont want it, can I ...
Hello:) I don't know what happened. I was just listening to music and decided to make a new playlist on my phone. So I added the music but suddenly a blue screen came up and said "Premium Testversion...
Spotify Star
404 Views
1 replies
0 likes
My credit card is blocked due to withdraw without my permission. Which means that spotify ins't able to withdraw the money right now, and that sucks because i have to wait 2-3 week before my new Credit card arrives. So my question is... Is there anyw...
My credit card is blocked due to withdraw without my permission. Which means that spotify ins't able to withdraw the money right now, and that sucks because i have to wait 2-3 week before my n...
Community Legend
288 Views
3 replies
0 likes
Bom Dia, Sou o titular de um plano premium familiar e dois membros fomos excluídos do plano e não conseguem retornar, sendo que o pagamento da assinatura continua sendo efetuado e já seguimos todos os passos que foram informados.O que pode ser feito?...
Bom Dia, Sou o titular de um plano premium familiar e dois membros fomos excluídos do plano e não conseguem retornar, sendo que o pagamento da assinatura continua sendo efetuado e ...
Casual Listener
225 Views
1 replies
0 likes
Hi,I spoke to someone on the 4th of June about getting a refund as my Facebook connected account stopped me being able to access it to cancel it. The man kindly gave me a new account by freeing up my email and said he was processing a refund of 9.99G...
Hi, I spoke to someone on the 4th of June about getting a refund as my Facebook connected account stopped me being able to access it to cancel it. The man kindly gave me a new account by freeing up ...
Roadie
242 Views
1 replies
0 likes
Hello, I have premium account and my account recipent will change 29.06.2017 from 9.99TL to 13.99 TL. (TL=TURKISH LIRA)I checked my invoices list and I see this month (29.05.2017)I paid 13.99TL. This amount is wrong for this month payment.thank you.
Hello, I have premium account and my account recipent will change 29.06.2017 from 9.99TL to 13.99 TL. (TL=TURKISH LIRA) I checked my invoices list and I see this month (29.05.2017)I pa...
Roadie
221 Views
1 replies
0 likes
I have been charged 3 times for premium since March and never paid for it. How can I get the charges taken off of my bank account?
I have been charged 3 times for premium since March and never paid for it. How can I get the charges taken off of my bank account?
Roadie
258 Views
1 replies
0 likes
please help. It's been a day and i havent received the verification code. What to do?
please help. It's been a day and i havent received the verification code. What to do?
Roadie
301 Views
1 replies
0 likes
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything is in order, so ¿Why is the reason why I can not su...
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything ...
Roadie
228 Views
1 replies
0 likes
I payed for My three months premium, but My account is still on FREE. What do I do?
I payed for My three months premium, but My account is still on FREE. What do I do?
Not applicable
193 Views
1 replies
0 likes
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with my data but it still says that my account is a fre...
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with...
Community Legend
495 Views
3 replies
0 likes
I have paid my monthly subscription fee for premium, however unable to use premium features.Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free user.Have logged out and in again many times and still t...
I have paid my monthly subscription fee for premium, however unable to use premium features. Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free use...
Spotify Star
262 Views
1 replies
0 likes
Why is there no history for all song not just for artist... just lazy
Why is there no history for all song not just for artist... just lazy
Casual Listener
180 Views
1 replies
0 likes
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Please help
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Ple...
Spotify Star
212 Views
1 replies
0 likes
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receiptbut when i enter to my account in my celphone and computer it says that i have the free account
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receipt but when i enter to my account in my celphone and computer it s...
Casual Listener
242 Views
2 replies
0 likes
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
Spotify Star
193 Views
1 replies
0 likes
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar.Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, y si el precio dicho es en dolares o pesos ARG.
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar. Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, ...
Spotify Star
2507 Views
1 replies
0 likes
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And if the Premium is not showed in my drawer, I won't ...
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And ...
Casual Listener
396 Views
2 replies
1 likes
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist this is so inconvenient. I've been trying to figure this out for 3 days. Help please.
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist😔 this is so inconvenient. I've been trying to fi...
Community Legend
280 Views
1 replies
0 likes
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more", there is no "purchase" option, and when I try to s...
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more",...
Gig Goer
221 Views
1 replies
0 likes
