Student Payment

[gokayspotify]

Hello , 5 minutes ago . I bought student package. I live in Turkey. And i pay 7 turkish liras but after than i saw only college students can buy it. and i looked my credit card you took my money. but i didnt do it. i didnt complete buying thing. can i have my money back please

[kejt_]

Hello @gokayspotify and welcome to the community !

Please be aware that refunds are given out strictly on a case-by-case basis, and there is never any guarantee of receiving one. With this in mind, if you would like to pursue a refund for your case you will want to reach out to Spotify Support so that they can look into your situation.

To contact support, please fill out the online contact form. If, for whatever reason, you would prefer not to, or cannot use the form, support can also be reached on Twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.

Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Have a nice day 🙂