Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62410 Views
- 43 replies
- 3 likes
- 62410 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Ik heb mijn proef abonnement afgesloten
Hallo, ik heb een proef abonnement genomen op spotify en er staat dat dat proef abonnement loopt tot 14-5-17 en het is nu 2 mei en er is al 10 euro afgeschreven
- Hallo, ik heb een proef abonnement genomen op spotify en er staat dat dat proef abonnement loopt tot 14-5-17 en het is nu 2 mei en er is al 10 euro afgeschreven
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- Community Legend
- 260 Views
- 3 replies
- 0 likes
- 260 Views
- 3 replies
- 0 likes
Suscripción Estudiante Cobro Doble
Al suscribirme como estudiante me ha cobrado el valor respectivo de $ 2.57 USD, Entiendo que lo haya hecho para que una vez que se me haya validado como estudiante tuviera el Premium, sucedió que me llegó el correo de confirmación esta mañana, y al d...
- Al suscribirme como estudiante me ha cobrado el valor respectivo de $ 2.57 USD, Entiendo que lo haya hecho para que una vez que se me haya validado como estudiante tuviera el Premium, sucedió qu...
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- Newbie
- 165 Views
- 2 replies
- 0 likes
- 165 Views
- 2 replies
- 0 likes
I can't login
I don't remember my login or my password. My account was charged almost a month ago and I haven't been able to use the service because I cannot remember the login information. What do I do from here?
- I don't remember my login or my password. My account was charged almost a month ago and I haven't been able to use the service because I cannot remember the login information. What do I d...
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- Community Legend
- 232 Views
- 3 replies
- 0 likes
- 232 Views
- 3 replies
- 0 likes
Solved!! I dont get the premium
at the moment I use Spotify free and want to upgrade to the Premium. Three times I was directed to Paypal an payed for the premium but I don't get the premium. I can't find it im my account. What's going wrong?
- at the moment I use Spotify free and want to upgrade to the Premium. Three times I was directed to Paypal an payed for the premium but I don't get the premium. I can't find it im my account. What's g...
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- Casual Listener
- 386 Views
- 7 replies
- 0 likes
- 386 Views
- 7 replies
- 0 likes
Superuser Contribution Plan Familiar
Hola Queria saber si alguien me podria ayudar con un problema que tengo.No me puedo unir al plan familiar que mi papa esta pagando, me invita y me manda el link para aceptar la invitacion, pero despues me pide ingresar todos mis datos (nombre, calle,...
- Hola Queria saber si alguien me podria ayudar con un problema que tengo. No me puedo unir al plan familiar que mi papa esta pagando, me invita y me manda el link para aceptar la invitacion, p...
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- Newbie
- 520 Views
- 3 replies
- 2 likes
- 520 Views
- 3 replies
- 2 likes
Student subscription
I went on to the student subscription to see if I could be eligible to get the discount and I enter all my card details. When I went on to the next page I could not remember my college ID so I did not go further and it said that I would not be charge...
- I went on to the student subscription to see if I could be eligible to get the discount and I enter all my card details. When I went on to the next page I could not remember my college ID so I did no...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Problema al agregar a un familiar a mi plan
Estimados: No logro agregar a un familiar a mi plan, me alega que la dirección no concuerda con la del titular (osea yo). Necesito resolver el problema a la brevedad.
- Estimados: No logro agregar a un familiar a mi plan, me alega que la dirección no concuerda con la del titular (osea yo). Necesito resolver el problema a la brevedad.
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Re: Premium problems
Isso tried to get spotify premium today. There was an Internet error every time i tried. I was charged on the credit card all the 6 tries. I still have the free account. Please, help me! I want my money back!
- Isso tried to get spotify premium today. There was an Internet error every time i tried. I was charged on the credit card all the 6 tries. I still have the free account. Please, help me! I want my mo...
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- Casual Listener
- 241 Views
- 2 replies
- 0 likes
- 241 Views
- 2 replies
- 0 likes
Paid spotify unintentionaly
Last month I activated the spotify premium trial account via paypall. I wanted to wait until today to cancel the premium but I was charged equally. I do not want my premium month, I want muy money back.
- Last month I activated the spotify premium trial account via paypall. I wanted to wait until today to cancel the premium but I was charged equally. I do not want my premium month, I want muy money ba...
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
Can't pay with a credit card
Hi , Can somenone plese guide me how to fix payment troubles?I want to buy some gift cards with my credit card- and no success at all (did it before with paypal) i can not continue payment via Paypal anymore. I changed new card's data on my profile i...
- Hi , Can somenone plese guide me how to fix payment troubles? I want to buy some gift cards with my credit card- and no success at all (did it before with paypal) i can not con...
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- 188 Views
- 0 replies
- 0 likes
- 188 Views
- 0 replies
- 0 likes
Paying £4.99 a month but Spotify saying i have a free account.
I'm paying £4.99 a month for spotify at the moment and have been for a few years. I listen mostly on my android phone, I just checked which account I have as I'm fed up with suggested songs, to find that spotify is telling me I have a free account. W...
- I'm paying £4.99 a month for spotify at the moment and have been for a few years. I listen mostly on my android phone, I just checked which account I have as I'm fed up with suggested songs, to find ...
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- Spotify Star
- 212 Views
- 3 replies
- 0 likes
- 212 Views
- 3 replies
- 0 likes
I accidentally clicked on student subcription for three times and got charged
Yesterday I was trying to get Spotify Premium and I didn't know that the student subscription is for univeristy students only, so I used my visa card and clicked subcribe for three time before I realised that I can only use the normal subcription ser...
- Yesterday I was trying to get Spotify Premium and I didn't know that the student subscription is for univeristy students only, so I used my visa card and clicked subcribe for three time before I real...
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
I've been paying for two premium accounts since I migrate to a family plan
Hi.I bought a regular premium subsciption at 2016-08-30 but then I changed to a familiar plan and I supossed that my regular subscription was going to be cancelled but now i realize the I didn't get any email comfirming it and that i still get charge...
- Hi. I bought a regular premium subsciption at 2016-08-30 but then I changed to a familiar plan and I supossed that my regular subscription was going to be cancelled but now i realize the I didn't ge...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Changing subscription from premium to student
I applied for student discount in april and got a verification for it as an e-mail, however it has not changed from the full-price premium subscription to student discount for may, it seems. I am aware that since I changed the subscription in april, ...
- I applied for student discount in april and got a verification for it as an e-mail, however it has not changed from the full-price premium subscription to student discount for may, it seems. I am awa...
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Prenium to free help
My account switched to free when i had a 2 years subscription that expire december 30,2017 contact FIDO and they comfirmed it but spotify now say that i'm no longer a prenium user
- My account switched to free when i had a 2 years subscription that expire december 30,2017 contact FIDO and they comfirmed it but spotify now say that i'm no longer a prenium user
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- Spotify Star
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Cancel refund
I just cancelled my premium and asked for refund just now. But I wanna resume it back and cancel the refund now. How?
- I just cancelled my premium and asked for refund just now. But I wanna resume it back and cancel the refund now. How?
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Errors getting premium
Everytime I click on the Go Premium icon I'm redirected to a page that says 404 and heartbreaks. I want to renew my premium. Please help me.
- Everytime I click on the Go Premium icon I'm redirected to a page that says 404 and heartbreaks. I want to renew my premium. Please help me.
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Spotify steal my money!
I'm shocked... ı want to premium account, student one, and I fill the form and send them, they take my money and not promote my account as premium, I WANT MY MONEY BACK!!
- I'm shocked... ı want to premium account, student one, and I fill the form and send them, they take my money and not promote my account as premium, I WANT MY MONEY BACK!!
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- Spotify Star
- 127 Views
- 1 replies
- 0 likes
- 127 Views
- 1 replies
- 0 likes
Subscription
I ended my Premium account service for a few reasons. I was still charged the full $10 after I have ended my subscription and would really appreciate the refund.
- I ended my Premium account service for a few reasons. I was still charged the full $10 after I have ended my subscription and would really appreciate the refund.
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- Spotify Star
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Pagamento de conta premium sem acesso a conta premium
Usei a conta premium grátis por 1 mês. Após esse período de experiência o valor de 16,90 já começou a ser descontado do meu cartao de credito. Porém eu perdi o meu acesso a conta premium. O valor continua sendo descontado e quando entro no spotify el...
- Usei a conta premium grátis por 1 mês. Após esse período de experiência o valor de 16,90 já começou a ser descontado do meu cartao de credito. Porém eu perdi o meu acesso a conta premium. O valor con...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes