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I didn't pay but I'm still a Premium user

I didn't pay but I'm still a Premium user

Hi! I just wanted to do the right thing, because it appears that I'm still a Premium user although I didn't pay my subscription in December. I love Spotify, but I'm somehow feeling that there was some kind of error or something, because normally my subscription would be canceled by now. Have a great day!

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1 Reply

Hey @Hybernatix!

 

Thanks for alerting me to this.

 

Just to double check your payment history could you take a look at the following and let me know what it shows as the last payment date:

 

https://www.spotify.com/account/subscription/receipt/

 

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!

 

Thanks! 

 

 

 

 

Robert_WRock Star 11
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