I got confused and **bleep** up

[z-q_50qnin06]

I started a premium account in someone else's account without wanting, then I canceled the premium account and I was putting in my real account and lost the 3 months for 2 reais because it says that I already used this card and I canceled the premium account of another account in less than 1 hour of use

Plan

Free/ ex-Premium

Country

 Brasil

Device

Motorola G5

Operating System

Android 7.0

My Question or Issue

 What i do?

[Maxim]

Hey @z-q_50qnin06,

That's the expected behaviour of the system -- Each payment method can only be used once to claim such offer.

Feel free to check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.