I'm being charged twice every month but through different accounts

[kateklund]

Please help! I just found out that I'm being charged twice every month, since the beginning of this year but via different bank accounts. This started after I changed the card that's supposed to be charged, since I lost my original Visa card. What can I do to make these double charges stop? Best, Katarina

[MonicaM_Bogota]

Hi, @kateklund!

Welcome to the Spotify Community.

In this case, it's possible that you have more than one Spotify account where you're being charged. We'd recommend you to take a look at the steps here to find more info about this.

Let us know how it goes.