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I need help

I need help

I just paid a family premium this week (March 30, 2023) And now (April 6, 2023) Spotify emailing me saying i need to update my payment. 

Plan

Family Plan

Country

Philippines

Device

(Iphone 12)

Operating System

(latest IOS.)

 

My Question or Issue

I need help fixing this issue, I think i'm being scammed.

Reply
1 Reply

Hey @kh1llua, thanks for reaching out to the Community!

Can you let me know where you're seeing the message telling you to update your payment? Is it in the application, or via email? If it's in the app, you can just refresh your payment details following these steps

 

Keep me posted!

Billy-JSpotify Star
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