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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hello I have a Premium Plan and I pay monthly with PayPal. however I wanted to change my Credit Card Details within PayPal as I got a new one but I cannot remember my linked PayPal account with Spotify. can you please tell me the PayPal email address...
.... please upgrade your account with Spotify to become a full subscriber” i started getting this error a couple of days ago. It cuts off my song after playing for several seconds! I am a full subscriber on the family plan. I deleted the app and rein...
(Sorry if my formatting or attitude is unusual, I'm not a frequent user here) I'm trying to get Spotify Premium prepaid for one month, as the gift card I'm using doesn't allow for monthly billing. When I go for the one month option it asks for a Pays...
I have the student premium, and my account says: Your next bill is for $4.99 + tax on 5/12/20. But after that, it says: Your student discount is valid until 5/4/20. After that date, you'll be charged the normal price for Spotify Premium if you are a ...
PlanPremiumCountryIndiaDeviceRedmi Note 8Operating SystemAndroid Pie My Question or Issue
PlanPremiumCountry DeviceSamsung Note 10 / iPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have the Spotify Students Premium in Brazil and this month I received an email about payment failure. I saw the other topics here and tried that solution but not successfull. I already tried change my brownser, change my devices (iPad, Android Cell...
PlanPremiumDeviceLG V40, Windows PC, Macbook Pro 2017Operating SystemAndroid, Windows, Mojave My Question or IssueMy bank said it was processed and the money was out on April 6th, but somehow Spotify sees it as unsuccessful on April 12.This, honestly...
Hi all, I just found out that Spotify has been charging me full price since November, when I should be receiving the student discount. I know you can only renew it three times (therefore using the discount for four years) but I have only renewed it t...
Hi! I've been a premium user since February 27, 2018; unknowingly my bank has service charged more than what I should pay on my premium plan. (Premium Plan : ₱ 129.00 ; Service Charge from my bank : ₱ 300.00) I attached screenshots from my Metrobank ...
PlanPremiumCountryBrazilDevice(iPod Model PE978LL/A)Operating System(iOS version 9.3.5) My Question or IssueI've got a Premium account and when I select an album to play, after a while it switches to some random music. I subscribed Premium to get rid...
Spotify üyeliğimi iptal etmeyi unuttum farklı bir paket alacaktım bunun içinde faklı bir kart kullanacaktım kısacası benden alınan ücreti geri ödenmesini rica ediyorum lütfenPlanPremiumCountry Turkey Device(iPhone 8, Samsung Galaxy 9, Macbook Pro lat...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i paid for my premium on 07/04/2020 and via PayPal and the payment was successful (I checked...
PlanPremium at the moment but today is the last dayCountryPhilippinesDeviceOppo a9My Question or IssueI can't pay it always say error please try again when I enter my phone number because I use pay by mobile and my carrier is sun then when I choose o...
I have a premium account which was originally paid for through my paypal account, however I recently updated the payment plan to use my new Visa Card. Based on the receipts shown in my account profile...jan 23, 2020 - 9.99 via paypalfeb 23, 2020 - 9....
Hi, I actually have two spotify accounts which I was satisfied of until I discovered a few things : - I was told the payment I made for my first account kim5attali wasn't accepted, now I just realized not only it was, but I didn't get any email to te...
As the title say, the podcast is interrupted by ads even though I have an active Premium account since many years.Subscription is active, and I have tried log out - log in but the issue remain. Device: Huawei Nexus 6P
PlanPremium (Monthly)CountryIndia My Question or IssueI tried making payment twice through my Airtel banks card. Once for amount of ₹119 and second for ₹59, but was shown a message that the card doesn't support recurring deductions so I had to change...
I'm not expecting free, and the likelihood of reduced premium is laughable at best - but could Spotify reduce the number of Spotify premium ads while everyone is stuck at home due to the Cornavirus? I know the company needs revenue, but think about t...
PlanPremiumCountryUnited KingdomDevicePS4/MobileOperating SystemAndroid My Question or IssueI subscribed to Spotify Premium on the Playstation many years ago. In April 2019 I upgraded to Spotify Family via the mobile app and Spotify began charging me...