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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146454 Views

69 replies

10 likes

Premium for Family
  • 146454 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92007 Views

89 replies

4 likes

  • 92007 Views
  • 89 replies
  • 4 likes

Premium single account is not available for me after changing country

After changing Payment method from new country, I cant select Premium single account on the new country (Germany) options, I can only select Duo or Family. But Im the only one using the account, no family.

Casual Listener

After changing Payment method from new country, I cant select Premium single account on the new country (Germany) options, I can only select Duo or Family. But Im the only one using the account, no f...

Othmane1

Casual Listener

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fiz a troca do cartão de crédito para pagamento, foi debitado um valor R$ 7

Fiz a troca do cartão de crédito por motivo de troca, e foi lançado um valor de R$ 7,00. Entendo que trocar de cartão não seja necessário efetuar um pagamento de R$ 7,00.

Visitor

Fiz a troca do cartão de crédito por motivo de troca, e foi lançado um valor de R$ 7,00. Entendo que trocar de cartão não seja necessário efetuar um pagamento de R$ 7,00.

MihailY

Moderator

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution j'ai un code mais pas de moyen de paiment pour l'utiliser

j'ai un code pour 3mois de spotify premium (grâce à Microsoft rewards)mais je n'ai aucun moyen de paiment pour l'utiliser

Visitor

j'ai un code pour 3mois de spotify premium (grâce à Microsoft rewards)mais je n'ai aucun moyen de paiment pour l'utiliser

Lyubka

Moderator

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium wurde noch nicht aktiviert nach erfolgreicher Zahlung

Habe mein Abo zu spät gezahlt bei Klarna (ist jetzt aber gezahlt) in der Zeit ist aber schon mein Premium Abo ausgelaufen und aktualisiert derzeit auch nicht auf das Premium Abo, Zahlung ist schon mehrere Tage bei meiner Bank abgezogen.

Visitor

Habe mein Abo zu spät gezahlt bei Klarna (ist jetzt aber gezahlt) in der Zeit ist aber schon mein Premium Abo ausgelaufen und aktualisiert derzeit auch nicht auf das Premium Abo, Zahlung ist schon me...

Lyubka

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

I can't subscribe to the Duo Plan in Quebec

Hi, I'm from Quebec and I want to subscribe to Spotify for the first time. I'm trying to subscribe to the duo plan since February.Since then, there is always a promotion on all the plans.I think it's because of the promotions that I cannot subscribe....

Visitor

Hi, I'm from Quebec and I want to subscribe to Spotify for the first time.   I'm trying to subscribe to the duo plan since February. Since then, there is always a promotion on all the plans. ...

Maxim

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo Set Up

I have Duo & have sent the link via Messenger to my wife to activate her as the other user. She already had a free Spotify account. She clicks the link which opens her Spotify but nothing happens to prompt her to verify her address & activate Duo. Ho...

Newbie

I have Duo & have sent the link via Messenger to my wife to activate her as the other user. She already had a free Spotify account. She clicks the link which opens her Spotify but nothing happens...

OscarDC

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo help .... tried to connect my husband up to Duo but not working

Hi i purchased Duo ...Sent link to my husbands messenger several times but its not working his end ??? Any ideas please

Visitor

Hi i purchased Duo ... Sent link to my husbands messenger several times but its not working his end ??? Any ideas please 

OscarDC

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivating Hulu

Hi! I would like to deactivate Hulu from my Spotify Premium Student subscription so I can sign up for Hulu without ads - however, there is no longer a deactivate button on the My Services page. How can I deactivate my Hulu subscription without cancel...

Visitor

Hi! I would like to deactivate Hulu from my Spotify Premium Student subscription so I can sign up for Hulu without ads - however, there is no longer a deactivate button on the My Services page. How c...

MihailY

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I buy a gift card in Romania?

PlanPremiumCountryRomaniaDeviceAnyOperating SystemAny My Question or IssueCan I buy and use gift cards for upgrading to premium in Romania? Where can I do it?

Casual Listener

  Plan Premium Country Romania Device Any Operating System Any   My Question or Issue Can I buy and use gift cards for upgrading to premium in Romania? Where can I do it?

MihailY

Moderator

3213 Views

1 replies

0 likes

  • 3213 Views
  • 1 replies
  • 0 likes

Superuser Contribution 1 Month Premium Mini instead of 1 Month Premium

PlanPremium Mini / Premium (One Time Payment)CountryPhilippinesDeviceSamsung A52Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was subscribed under Premium Mini for a week, and when it only had a day left to expire, I u...

Visitor

Plan Premium Mini / Premium (One Time Payment) Country Philippines Device Samsung A52 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was subscri...

MihailY

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium duo but premium individual renewed

I paid for premium duo however I was initially on a premium individual subscription. The receipt shows that the payment was for duo but on Spotify when you go to view plan, it shows that the premium individual got renewed for a whole year and not the...

Newbie

I paid for premium duo however I was initially on a premium individual subscription. The receipt shows that the payment was for duo but on Spotify when you go to view plan, it shows that the premium ...

Alex

Spotify Legend

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with Singtel still active after cancellation

Hi Folks, thanks for the help in advance. I’ve got a Singtel Music (Spotify) that i’ve apparently cancelled. Checked with Singtel twice and it’s been cancelled since 7th April 2020 however, it’s still showing on my Spotify account that it’s active. I...

Visitor

Hi Folks, thanks for the help in advance.   I’ve got a Singtel Music (Spotify) that i’ve apparently cancelled. Checked with Singtel twice and it’s been cancelled since 7th April 2020 however, ...

Alex

Spotify Legend

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

About plan change

Hi, I currently have an individual premium plan with a duo. I want to change to the family plan but I would like to know if making the change eliminates the duo plan subscription and only the new family subscription will remain. Thanks PlanPremium / ...

Visitor

Hi, I currently have an individual premium plan with a duo. I want to change to the family plan but I would like to know if making the change eliminates the duo plan subscription and only the ne...

Maxim

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Paguei, mas não estou podendo usar o premium, porquê?

Olá, gostaria de saber porque não estou conseguindo acessar minha conta premium, estou com o pagamento em dias, mas já faz mais de 4dias que paguei e sem percebe já efetuei mais de 2 pagamentos da mesma fatura, nem por isso houve a liberação do meu a...

Newbie

Olá, gostaria de saber porque não estou conseguindo acessar minha conta premium, estou com o pagamento em dias, mas já faz mais de 4dias que paguei e  sem percebe já efetuei mais de 2 pagamentos...

Bittencourt

Spotify Star

354 Views

3 replies

0 likes

  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Commercials

I signed up for shared premium. Why am I still hearing commercials?

Visitor

I signed up for shared premium. Why am I still hearing commercials?

OscarDC

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se quiere activar mi plan duo, el link no funciona, m dice que no existe

En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la otra persona

Visitor

En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la ot...

Alex

Spotify Legend

329 Views

3 replies

0 likes

  • 329 Views
  • 3 replies
  • 0 likes

Solved!! I'm not able to access to Premium Family / Quebec

My Question or IssueWhatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.»I saw the exclusion of Quebec for the trial, but I just want to pay listen music...So...

Casual Listener

My Question or Issue Whatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.» I saw the exclusion of Quebec ...

Blitz9296

Casual Listener

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

how to change bank account

im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.

Newbie

im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.

iioanavancea

Visitor

8422 Views

2 replies

0 likes

  • 8422 Views
  • 2 replies
  • 0 likes