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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67261 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132590 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67932 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250825 Views
154 replies
13 likes
cancele mi suscripción después de intentarlo varios meses y ahora me volvieron a descontar el pago en mi tarjeta de crédito.
cancele mi suscripción después de intentarlo varios meses y ahora me volvieron a descontar el pago en mi tarjeta de crédito.
Spotify Legend
314 Views
1 replies
0 likes
Mi plan es de 199 y me cobraron 346 pesos
Mi plan es de 199 y me cobraron 346 pesos
Spotify Legend
256 Views
1 replies
0 likes
cambie la forma de pago (cambie la tarjeta de credito) y desde septiembre me cobran en ambas tarjetas, osea que estoy pagando doble
cambie la forma de pago (cambie la tarjeta de credito) y desde septiembre me cobran en ambas tarjetas, osea que estoy pagando doble
Moderator
364 Views
3 replies
0 likes
Plan: PremiumCountry: AustraliaDevice: Several (iMAc, Android, Apple)My Question or IssueCan I reinstate Premium Duo if it was cancelled only 1 day ago?
Plan: Premium Country: Australia Device: Several (iMAc, Android, Apple) My Question or Issue Can I reinstate Premium Duo if it was cancelled only 1 day ago?
Spotify Star
278 Views
1 replies
0 likes
I was using premium individual and it was to expire in 2 days so i changed my plan and purchased duo premium instead but when the individual plan ended my new plan didn’t change and it charged me the amount of duo premium. it even is showing in the a...
I was using premium individual and it was to expire in 2 days so i changed my plan and purchased duo premium instead but when the individual plan ended my new plan didn’t change and it charged me the...
Spotify Star
279 Views
1 replies
0 likes
I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
Spotify Star
597 Views
1 replies
1 likes
Pongo todos los datos de la tarjeta y mis datos, al querer realizar el paso y me da error
Pongo todos los datos de la tarjeta y mis datos, al querer realizar el paso y me da error
Moderator
493 Views
4 replies
1 likes
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
Spotify Star
385 Views
1 replies
0 likes
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the same as usual (a half of the premium individual co...
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the...
Moderator
913 Views
1 replies
0 likes
I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want to actually pay you? A few people I know have swit...
I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want...
Visitor
1573 Views
2 replies
0 likes
Da error continuamente
Da error continuamente
Moderator
262 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
329 Views
1 replies
0 likes
I need help to get a refund because I thought I canceled but I did not
I need help to get a refund because I thought I canceled but I did not
Spotify Star
278 Views
1 replies
0 likes
I can't find 299 per year plan in my plan details
I can't find 299 per year plan in my plan details
Moderator
483 Views
1 replies
1 likes
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
Casual Listener
277 Views
3 replies
1 likes
It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
Spotify Star
437 Views
2 replies
0 likes
I must have 2 accounts and need to cancel one of them but don't know the details on that account
I must have 2 accounts and need to cancel one of them but don't know the details on that account
Moderator
248 Views
1 replies
0 likes
When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
Moderator
272 Views
1 replies
0 likes
ik zou graag een duo premium willen afsluiten echter lukt het mij niet
ik zou graag een duo premium willen afsluiten echter lukt het mij niet
Spotify Legend
279 Views
1 replies
0 likes
I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failing and I was asked to update my payment method. But ...
I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failin...
Moderator
418 Views
1 replies
0 likes
