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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132079 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66491 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248629 Views
152 replies
13 likes
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
Spotify Star
375 Views
1 replies
0 likes
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the same as usual (a half of the premium individual co...
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the...
Moderator
907 Views
1 replies
0 likes
I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want to actually pay you? A few people I know have swit...
I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want...
Visitor
1535 Views
2 replies
0 likes
Da error continuamente
Da error continuamente
Moderator
256 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
324 Views
1 replies
0 likes
I need help to get a refund because I thought I canceled but I did not
I need help to get a refund because I thought I canceled but I did not
Spotify Star
276 Views
1 replies
0 likes
I can't find 299 per year plan in my plan details
I can't find 299 per year plan in my plan details
Moderator
477 Views
1 replies
1 likes
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
Casual Listener
274 Views
3 replies
1 likes
It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
Spotify Star
434 Views
2 replies
0 likes
I must have 2 accounts and need to cancel one of them but don't know the details on that account
I must have 2 accounts and need to cancel one of them but don't know the details on that account
Moderator
246 Views
1 replies
0 likes
When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
Moderator
269 Views
1 replies
0 likes
ik zou graag een duo premium willen afsluiten echter lukt het mij niet
ik zou graag een duo premium willen afsluiten echter lukt het mij niet
Spotify Legend
273 Views
1 replies
0 likes
I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failing and I was asked to update my payment method. But ...
I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failin...
Moderator
413 Views
1 replies
0 likes
I've tried many times entering the code but it kept on showing "the code is not invalid"
I've tried many times entering the code but it kept on showing "the code is not invalid"
Moderator
480 Views
1 replies
0 likes
I'm trying to join a Duo plan but I can't as this message keeps coming: You need to live at the same address. It looks like you're trying to join Dio from a different country. I was in another country last weekend but I'm now back and I live in the s...
I'm trying to join a Duo plan but I can't as this message keeps coming: You need to live at the same address. It looks like you're trying to join Dio from a different country. I was in another co...
Spotify Star
471 Views
1 replies
0 likes
I want to update from Spotify free to Spotify Premium, but every time I click on "get started" for the individual plan, I get an error message saying I'm not eligible for it. I did use the free month trial years ago and did not continue the subscript...
I want to update from Spotify free to Spotify Premium, but every time I click on "get started" for the individual plan, I get an error message saying I'm not eligible for it. I did use the free month...
Spotify Star
240 Views
1 replies
0 likes
I cancelled the premium subscription, because it was on wrong account, so I asked a refund. Money didn't came back
I cancelled the premium subscription, because it was on wrong account, so I asked a refund. Money didn't came back
Spotify Star
199 Views
1 replies
0 likes
I was removed from my relative family plan and account completely deleted. You could have warn me, I would have pay my own subscription 路
I was removed from my relative family plan and account completely deleted. You could have warn me, I would have pay my own subscription 🤷♂️
Spotify Star
626 Views
3 replies
0 likes
Trying to purchase premium for myself and it keeps saying “ it looks like you’ve taken a trial before, which means I’m not eligible for the offer” I have taken a trial on another Spotify account a long time ago so I don’t see why it won’t let me get ...
Trying to purchase premium for myself and it keeps saying “ it looks like you’ve taken a trial before, which means I’m not eligible for the offer” I have taken a trial on another Spotify account a lo...
Spotify Star
382 Views
3 replies
0 likes
Soy de Perú y el plan familiar que tengo, en mi país esta s/. 29.00, pero en mi tarjeta ya dos meses se están cobrando 4 soles de más, por favor quisiera que regulen el cobro de mi plan
Soy de Perú y el plan familiar que tengo, en mi país esta s/. 29.00, pero en mi tarjeta ya dos meses se están cobrando 4 soles de más, por favor quisiera que regulen el cobro de mi plan
Moderator
1142 Views
1 replies
0 likes
