I no longer have premium membership?

[Nshinkey]

I pay directly from my bank account, but it says I no longer have premium? Why? I have been paying that way with no issue for over a year. Please help me get my premium back.

[bilalsari]

Hello

I have payied for a new month for spotify premium, but it didn´t work and this is the second time it happened with me. What is the problem?!!

Here I have a copy of receipt from my bank account.

I hope i will get help for it. Thank you/ Bilal Sari