I purchased premium and it is saying I still don't have it

[crazypickles180]

Yesterday I purchased premium using PayPal and I still cannot access my premium features. Please help I played and have not recieved my premium.

[jsannn]

Hello @crazypickles180, lets see if we can resolve this.

If your payment is successful, Spotify will send a receipt on your email address. Did you receive it ?

[crazypickles180]

I have not received any receipt in my email, only an email about my new rank in Spotify.

[jsannn]

That is weird, you should receive it. Can you confirm that the payment is successful from paypal ?