Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I received a gift card with 1 free moth of premium, now it's over I can't get 3 months premium anymo

I received a gift card with 1 free moth of premium, now it's over I can't get 3 months premium anymo

Plan

Free

Country

Netherlands

Device

SamsungGalaxy 7

Operating System

Android Oreo

 

My Question or Issue

Can't get 3 months free

Reply
1 Reply

Hi @June56

Thank you for reaching out here in the Community!

Unfortunately, you won't be eligible for the free trial, since you already had Premium on your account. 

For more details on that, check this support article

 

I hope you'll find this helpful! 

Suggested posts