Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
As you can see from the screenshot there was 11.52€ deducted from my account and not 10.99€, because of some currency conversion. Why does this happen if my accounts are in Euro?
PlanFreeCountry USA DeviceIphone 11Operating SystemiOS 13.4.1 My Question or IssueMy subscription just ran out a day or two a go however it won't let me purchase a premium subscription again? it keeps telling me to try again and I've tried on my phon...
PlanFamily CountryArgentinaDeviceXiaomi Redmi Note 8Operating SystemAndroid Pie My Question or IssueTengo el plan familiar hace ya casi un año, me cobraban siempre en pesos argentinos, pero el último mes la factura me llegó en dólares (Cabe aclarar q...
Plan FreeCountry TurkeyDevice Mİ A1Operating System AndroidMy Question or Issue İ cancelled My Payment 22 march 2020 but last 2 month spotify contuniue to charge monthly from my mobile company. i contacted with my mobile phone company turkcell they s...
PlanPremium Php129CountryPhilippinesDevice(HUAWEI)Operating System(Android Oreo) My Question or IssueHi! I'm currently subscribe with the regular premium and its gonna expire soon since my card doesnt have enough balance to renew so I tried change my...
I bought one month premium with PayPal, it told me something went wrong and asked me to try again, so i did. I now got a double charge on my bank account, and the money IS out of my account, not just pending.
hi, I’m raising this here as I’ve not had an enjoyable time contacting Spotify and apple for a resolution and can see that others in my situation have had success through this channel. im being charged 9.99 by Spotify and 12.99 by apple for the premi...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I believe vat is charged on subscription fee so why is my phone provider charging vat on t...
Plan - Prepaid one month PremiumCountry - India Device- Nokia 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System - Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - I have taken 1 month premium plan and I have p...
I live in the UAE and would like to get Spotify Premium. I know this subscription costs AED 19.99 per month (roughly USD 5). However, when I click 'Get Premium' on the Spotify homepage, I'm taking to a page which says I'll be charged USD 9.99 per mon...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy don't I qualify for individual premium and have to change to family premium?
Every time I pay up for my premium this happens. From the Philippines
Que tal, espero que estén llevando bien la cuarentena.Mi duda es si por ejemplo mi compañero de **bleep** se va a trabajar y yo me quedo en casa, los 2 podemos seguir usando el spotify? O si o si depende de estar en el mismo lugar.
PlanFree/PremiumCountryLebanon My Question or IssueI live and work in Lebanon, my account is also registered here, but have a German credit card. I can only upgrade to Premium with my credit card, if I change my account settings to Germany, which I d...
My Question or IssueI bought a spotify giftcard from the store yesterday and every time I put in the code it says "something went wrong", I've been trying to use my giftcard all day yesterday and today and I still can not get it to work. I've looked ...
Plan: PremiumCountry: India Device: Android/iOS My Question or IssueI want to ask if it is possible to gift Spotify premium membership to a friend for a year using their email ID only?
Hi, I have had Spotify premium for almost two years now but a week ago I had payment issues, so my account was reverted back to a standard free account for one day until I corrected it and got premium back. So I'm unsure whether I will still have acc...
Paid for Spotify Premium with my UPI app. Still isn't reflecting on my accountI tried signing out, and even reinstalling, didn't help.
Hi, my name is Alessandro and I want to use my 18app (Italy) to pay spotify premium. I am also a student and I have seen that I have to pay 4.99€ for month. So 1 year is 59,88€.I don’t understand if is possible to convert my 18app code in 1 year of s...
PlanStudent prepaid 1 monthCountryIndiaDeviceOnePlus6Operating SystemAndroid My Question or IssueI have been charged for premium and I closed the Spotify app. When I reopen, it's still showing free plan and my subscription status is showing free on t...