Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 12970 Views
- 6 replies
- 0 likes
- 12970 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1289 Views
- 19 replies
- 1 likes
- 1289 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47198 Views
- 20 replies
- 3 likes
- 47198 Views
- 20 replies
- 3 likes
Out of stock google mini
PlanPremiumCountryCanadaDeviceIphone XOperating SystemiOS 12 My Question or IssueGot the link for a google mini, followed link says out of stock.
- Plan Premium Country Canada Device Iphone X Operating System iOS 12 My Question or Issue Got the link for a google mini, followed link says out of stock.
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- Regular
- 336 Views
- 2 replies
- 0 likes
- 336 Views
- 2 replies
- 0 likes
Google home mini code
PlanPremiumCountryCanadaDevice(iPhone My Question or IssueI signed up premium on April 11 around 12am, I am still waiting for the email to redeem, how long do i have to wait for
- Plan Premium Country Canada Device (iPhone 😎 My Question or Issue I signed up premium on April 11 around 12am, I am still waiting for the email to redeem, how long do i have t...
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- Music Fan
- 900 Views
- 8 replies
- 0 likes
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Google Home Mini
- 900 Views
- 8 replies
- 0 likes
Solved!! 30€ Voucher pin didnt get accepted
PlanFreeCountryGermanyDevice(iPhone 7, Laptop,Operating System(iOS 10, , Windows 10, My Question or IssueToday i bought a 30€ voucher, i got the pin (namend "merchandise pin") and i wanted my premium. But my pin didnt got accepted with the info "pin ...
- Plan Free Country Germany Device (iPhone 7, Laptop, Operating System (iOS 10, , Windows 10, My Question or Issue Today i bought a 30€ voucher, i got the pin (namend "merchand...
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- Spotify Star
- 918 Views
- 5 replies
- 0 likes
- 918 Views
- 5 replies
- 0 likes
Re: Cancelled premium, has Spotify saved my card info?
I too have cancelled premium and been charged on my credit card. I want their phone contact details its got to stop.
- I too have cancelled premium and been charged on my credit card. I want their phone contact details its got to stop.
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- Spotify Star
- 482 Views
- 1 replies
- 0 likes
- 482 Views
- 1 replies
- 0 likes
Paying for unwanted accounts
PlanPremiumCountryBelgiumMy Question or IssueI am currently paying 4x 9,99 euro's.I made an account for my uncle, I think he messed things up and now I am paying for 4 accounts.I would like to cancel 3 accounts. And keep my current if I could get a r...
- Plan Premium Country Belgium My Question or Issue I am currently paying 4x 9,99 euro's. I made an account for my uncle, I think he messed things up and now I am paying for 4 accounts. I would ...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Superuser Contribution Google Home Mini Promo
I have Spotfy Premium. It's not a trial version, it's not a family version and it's fully paid up until March 2020. When I click the link for the promotional Google Home Mini, it says that I'm not eligible. What gives???
- I have Spotfy Premium. It's not a trial version, it's not a family version and it's fully paid up until March 2020. When I click the link for the promotional Google Home Mini, it says tha...
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- Spotify Legend
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution [Canada] Can I get a Google Home mini if I'm using a gift card/pay as you go method?
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI used a spotify gift card ($30 for 3 months) to pay for my premium subcription (gift card subscription ends on May 25), yet I'm not eligible for the google home mini prom...
- Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I used a spotify gift card ($30 for 3 months) to pay for my premium subcription (gift card subs...
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- Newbie
- 5429 Views
- 26 replies
- 6 likes
- 5429 Views
- 26 replies
- 6 likes
Paying double the amount
My subscription just got renewed, but this time I got charged double the amount, can I know why? Is there something extra that I’m subscribed for?
- My subscription just got renewed, but this time I got charged double the amount, can I know why? Is there something extra that I’m subscribed for?
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- Community Legend
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Google home mini giveaway
I am a Canadian who activated my premium account while on vacation in Mexico. When I tried to get my free Google mini, a message came on saying that the promotion was unavailable in my country. I checked my account and it said Mexico so I changed it ...
- I am a Canadian who activated my premium account while on vacation in Mexico. When I tried to get my free Google mini, a message came on saying that the promotion was unavailable in my country. ...
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- Casual Listener
- 707 Views
- 2 replies
- 0 likes
- 707 Views
- 2 replies
- 0 likes
Solved!! Unable to pay, Colombia Credit Card issue
PlanFamily CountryColombiaDeviceDiferent Cellphones, Tablet, PCOperating SystemAndroid, WindowsUntil now, i have tried at least 7 times, with different credit cards, adscribed to different banks, all assured to have enough balance, be active and able...
- Plan Family Country Colombia Device Diferent Cellphones, Tablet, PC Operating System Android, Windows Until now, i have tried at least 7 times, with different credit cards, adscribed ...
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- Spotify Star
- 344 Views
- 1 replies
- 0 likes
- 344 Views
- 1 replies
- 0 likes
Premium stopped working
PlanPremiumCountryAustraliaDeviceAndroid Motorola of some sort My Question or IssueI have premium paid up to February next year. Everything had been working fine for years until this week, suddenly the app thinks I'm not subscribed. All saved music d...
- Plan Premium Country Australia Device Android Motorola of some sort My Question or Issue I have premium paid up to February next year. Everything had been working fine for years ...
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- Spotify Star
- 400 Views
- 5 replies
- 0 likes
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Premium
- 400 Views
- 5 replies
- 0 likes
Hulu Account Change
PlanPremiumCountryUnited StatesDevice Operating System My Question or IssueI decided to make a new hulu account when this promotion first came out but I also had a profile on another hulu account that was no longer being used. I was wondering if I ca...
- Plan Premium Country United States Device Operating System My Question or Issue I decided to make a new hulu account when this promotion first came out but I also had a...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Google Home Mini for Existing Subscribers
How do I make "express my interest" to receive the promotion code to get a Google Home Mini? I'm an existing Premium Subscriber. Thanks.
- How do I make "express my interest" to receive the promotion code to get a Google Home Mini? I'm an existing Premium Subscriber. Thanks.
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Premium Subscription
Hello! On Monday I was charged and I have SMS confirmation for Premium, but the app on phone and PC told me "Unable to renew..". There is the screenshot of SMS confirmation abaut the thansaction.How can I contat the support?
- Hello! On Monday I was charged and I have SMS confirmation for Premium, but the app on phone and PC told me "Unable to renew..". There is the screenshot of SMS confirmation abaut the thansac...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Prepaid Spotify Premium and adding Hulu
My Question or Issue If I have already prepaid for Spotify Premium through November 2019 but want to get the Spotify with Hulu subscription, do I lose out on the remainder of my prepaid subscription? Just wondering if I will be charged double until t...
- My Question or Issue If I have already prepaid for Spotify Premium through November 2019 but want to get the Spotify with Hulu subscription, do I lose out on the remainder of my prepaid subs...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Spotify Premium Family & Google Home Mini - Resolved
PlanSpotify Premium for FamilyCountryCA, Canada My Question:Why is the Spotify Premium Family package (at $14.99 a month) not eligible for the Google Home Mini? I have been a subscriber since 2016 as a Premium member at that, yet now that i have my f...
- Plan Spotify Premium for Family Country CA, Canada My Question: Why is the Spotify Premium Family package (at $14.99 a month) not eligible for the Google Home Mini? I have been a subscri...
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- Spotify Star
- 341 Views
- 1 replies
- 1 likes
- 341 Views
- 1 replies
- 1 likes
Free Google Mini? Never Got the email and was charged £49.99
Premium Plan (UK:My Question or IssueGuys, so I joined Spotify Premium - £14.99 / month and saw a promo for a "free" google mini link to a google page. I never got the email, but I clicked on the google store web page, ordered the goods and was charg...
- Premium Plan (UK: My Question or Issue Guys, so I joined Spotify Premium - £14.99 / month and saw a promo for a "free" google mini link to a google page. I never got the email, but I clicked on the...
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Premium subscriptions don't play all of your music!! Why am I paying to hear the same 30 songs on sh
My Question or IssueThe freaking thing only plays the same 30 songs on shuffle! I have over 2000 songs on my playlist. I've tried turning the shuffle on and off but nothing helps. Im getting extremely **bleep**.
- My Question or Issue The freaking thing only plays the same 30 songs on shuffle! I have over 2000 songs on my playlist. I've tried turning the shuffle on and off but nothing helps. I...
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Iscrizione premium for student con carta di credito
Da diversi giorni provo a passare al mio account premium for student, ma non ci riesco perché mi dice che la carta di credito e la localizzazione del mio Spotify non corrispondono. Ora io vivo in Inghilterra, la mia carta è stata e emessa in Inghilte...
- Da diversi giorni provo a passare al mio account premium for student, ma non ci riesco perché mi dice che la carta di credito e la localizzazione del mio Spotify non corrispondono. Ora io vivo in Ing...
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- Spotify Legend
- 302 Views
- 1 replies
- 0 likes
- 302 Views
- 1 replies
- 0 likes
Solved!! Pagamento
Salve, ho effettuato il pagamento il 22 marzo, e oggi, 11 aprile, mi richiede nuovamente di effettuare il pagamento nonostante non sia passato un mese. Come mai? Potete risolvere? Non mi pare il caso di pagare spotify 20 euro al mese! Anticipatamente...
- Salve, ho effettuato il pagamento il 22 marzo, e oggi, 11 aprile, mi richiede nuovamente di effettuare il pagamento nonostante non sia passato un mese. Come mai? Potete risolvere? Non mi pare il caso...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes