I still got charged?

user-removed · 2018-04-10

I cancelled my spotify account for this month and yet my account still got charged. It had also said on my account that the membership was going to cancel yesterday and I got charged today. Was it something that spotify messed up or was it that I cancelled it a bit late?

Bittencourt · 2018-04-11

Hey @user-removed, thanks for writing!

That's odd. When you go to your account's page, are the receipts all correct?

https://www.spotify.com/account/overview/

Does your account show as Free or Premium?

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere