Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114379 Views
- 72 replies
- 9 likes
- 114379 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13820 Views
- 27 replies
- 2 likes
- 13820 Views
- 27 replies
- 2 likes
Still paying premium and I can't unsubscribe!!
I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
- I'm still paying premium when I've got a different phone and can't remember when or what phone I started premium 2yrs ago!! I JUST WANT TO UNSUBSCRIBE!!!!
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- Newbie
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Using "family plan" while one member is travelling?
Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in Brazil for the next two weeks. If I give her access now while she's out there, will th...
- Hey everyone, Just a quick question here. My girlfriend and I live together and I just upgraded my spotify to include her as well. My main concern is that she's in B...
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- Community Legend
- 307 Views
- 3 replies
- 0 likes
- 307 Views
- 3 replies
- 0 likes
Superuser Contribution Being Charged Twice
I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
- I've subscribed for the family premium package but I still receive messages that I have to pay for the monthly premium price at RM14.90.
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- Spotify
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Flagged for abnormal activity
Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! Just checking my account history and invoices would've bee...
- Yesterday I was flagged and couldn't log in to my OFFICIAL android app. I had to uninstall and reinstall it again. The PROBLEM is that I've been a premium user for the past 4+ years NON STOP! ...
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- Composer
- 932 Views
- 1 replies
- 0 likes
- 932 Views
- 1 replies
- 0 likes
Upgraded to premium family without my consent
I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
- I got an email saying that I was upgraded to premium family and that by billing would change to 14.99. But I didn’t actually approve this. I only want premium 9.99. This happen to anyone else???
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- Newbie
- 326 Views
- 2 replies
- 0 likes
- 326 Views
- 2 replies
- 0 likes
How do I cancel my subscription on my cell phone?
I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell phone?
- I am trying to cancel my premium account and go back to free. On my laptop it says I have a free account but my cell phone says I have a premium account. How can I cancel my subscription on my cell p...
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- Not applicable
- 438 Views
- 3 replies
- 0 likes
- 438 Views
- 3 replies
- 0 likes
change country
This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
- This is brutal. I can't change country to change billing? Country option is locked. How to change from Canada to NZ?
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- Casual Listener
- 267 Views
- 3 replies
- 0 likes
- 267 Views
- 3 replies
- 0 likes
Solved!! Are there Spotify Gift Cards around in Australia?
I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still work?
- I've been looking around for spotify gift cards (the physical ones, not the e-cards) in Woolworths or Coles and I haven't found them anywhere! Are they here in Australia, and if so, do they still wor...
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- Newbie
- 30467 Views
- 4 replies
- 1 likes
- 30467 Views
- 4 replies
- 1 likes
Spotify's Bill
Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
- Today I subscribed me to spotify (family) but when I paid in my bank i received two bills, then i don't know if the second bill is of spotify
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- Newbie
- 340 Views
- 1 replies
- 0 likes
- 340 Views
- 1 replies
- 0 likes
Refund for all months since Discord partnership
My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streaming music through their mic make it actually *work*,...
- My Spotify pauses while I'm playing games with friends now, which isn't what I signed up for when I bought the product. Full money back please. If you want an agreement restricting users from streami...
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- Spotify Star
- 386 Views
- 1 replies
- 0 likes
- 386 Views
- 1 replies
- 0 likes
Cancel premium
Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
- Is there a way to cancel premium without knowing the account password or email? In other words can I just tell my card information and have it canceled that way?
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- Community Legend
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Superuser Contribution How do I switch from spotify free to spotify
I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
- I subscribed to spotify premium family, all of the family members have Premium family, but I only have premium free, what do I have to do that I have Premium Family?
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- Not applicable
- 245 Views
- 2 replies
- 0 likes
- 245 Views
- 2 replies
- 0 likes
Student Discount
Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the option to enter my PayPal details, only credit card. Is there a way to ch...
- Hi, I have Spotify Premium and I am currently using my PayPal Account. I am trying to change my subscription so I can use the student discount, however, it will not give me the opti...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Refund?
I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
- I meant to cancel my Spotify and it automatically took the money out. Is there any way to get it back and cancel the subscription?
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it.
I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
- I heard there was a deal to get premium for a 3 month trial for 99 cents but i cant find it. Maybe it is over. I just signed up to get it.
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- Spotify Star
- 2556 Views
- 1 replies
- 0 likes
- 2556 Views
- 1 replies
- 0 likes
Couldn’t verify that I was student but still got charged
I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
- I tried to buy the student discount premium but I couldn’t find my school so just gave up but I was still charged but my account is free. Will I get my money back?
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Discount Annual Family Subscription??
i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
- i just received an email to subscribe to the Individual Premium Plan for $99 per year. Is there a similiar deal for the Family Plan available?
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- Newbie
- 3560 Views
- 4 replies
- 1 likes
- 3560 Views
- 4 replies
- 1 likes
Superuser Contribution Problems changing credit card information to pay for premium
Hi all. I just started having this problem today and was wondering if anyone might be able to point me in the right direction or have had similar experinces.I got an email today saying that I was unable to renew my Premium subscription due to a credi...
- Hi all. I just started having this problem today and was wondering if anyone might be able to point me in the right direction or have had similar experinces. I got an email today saying that I...
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- Roadie
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Best place to keep an eye out for deals.
So my 3 months are up and I refuse to pay £9.99 just for music. That said I enjoyed the service. Where would be the best place to watch out for deals?
- So my 3 months are up and I refuse to pay £9.99 just for music. That said I enjoyed the service. Where would be the best place to watch out for deals?
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- Roadie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription Change
I just was notified by PayPal that I was charged $9.99 for a month of Spotify since my 3 month trial of Spotify for .99 expired today, this morning. I am a student and just switched to the $5 a month Spotify and it went through. Am I still going to b...
- I just was notified by PayPal that I was charged $9.99 for a month of Spotify since my 3 month trial of Spotify for .99 expired today, this morning. I am a student and just switched to the $5 a month...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes