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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75647 Views
31 replies
2 likes
Moderator
121636 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159612 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312680 Views
174 replies
13 likes
I have been charged and do not know why as I am on spotify free. I have contacted my bank to take action.
I have been charged and do not know why as I am on spotify free. I have contacted my bank to take action.
Community Legend
346 Views
1 replies
0 likes
Buongiorno. Ho fatto la richeista per attivare spotify studenti, inserendo la documentazione necessaria. Mi è arrivata la mail di conferma da share id che confermava il mio stato studente. Ma non posso ancorano usufruire di premim
Buongiorno. Ho fatto la richeista per attivare spotify studenti, inserendo la documentazione necessaria. Mi è arrivata la mail di conferma da share id che confermava il mio stato studente. Ma non pos...
Community Legend
479 Views
1 replies
0 likes
I want to upgrade to a family plan so my wife can get the same benefits and such I do. However, I don't want to start paying monthly again since I've already prepaid for the year back in December. Is there a way to pay the difference? Also, if I deci...
I want to upgrade to a family plan so my wife can get the same benefits and such I do. However, I don't want to start paying monthly again since I've already prepaid for the year back in December. Is...
Community Legend
514 Views
1 replies
0 likes
I'm a highschool senior but got accepted into college, can I use my college email for the student discount?
I'm a highschool senior but got accepted into college, can I use my college email for the student discount?
Casual Listener
674 Views
2 replies
0 likes
So just like in the title, I entered my credit card, then I saw that my high school isn't on the list, so I closed the page. It said that I won't be charged, but I still was. What's up with that? I don't think that the payment is still pending, so I ...
So just like in the title, I entered my credit card, then I saw that my high school isn't on the list, so I closed the page. It said that I won't be charged, but I still was. What's up with that? I d...
Newbie
369 Views
1 replies
0 likes
I took the 3 month free trial and cancelled before it ended but you hsvevstill charged me £9.99I would like a refund for this and assurance no further payments will be taken.
I took the 3 month free trial and cancelled before it ended but you hsvevstill charged me £9.99 I would like a refund for this and assurance no further payments will be taken.
Spotify Star
428 Views
1 replies
0 likes
Hello!I entered my credit card info three times while subscribing (because I didn't have my num pad activated and when I wanted to type '@' it would take me to the previous page) so I have been charged three times for one month. It says that my subsc...
Hello! I entered my credit card info three times while subscribing (because I didn't have my num pad activated and when I wanted to type '@' it would take me to the previous page) so I have been cha...
Casual Listener
1242 Views
2 replies
0 likes
An error occurred in the payment. Try again or use another payment method. I already called the bank of my card they explained to me that it is a problem of spotify and that I pay a subcription to onedrive and that same day it could have been blocked...
An error occurred in the payment. Try again or use another payment method. I already called the bank of my card they explained to me that it is a problem of spotify and that I pay a ...
Spotify
812 Views
4 replies
0 likes
Me and my other friends live in the same adress however spotify removed me from the family account. They sent me an email last week to varify my adress and I did however today I noticed I am removed from the account. Please help me get back to the fa...
Me and my other friends live in the same adress however spotify removed me from the family account. They sent me an email last week to varify my adress and I did however today I noticed I am removed ...
Spotify
654 Views
4 replies
0 likes
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to admit the card, its says there is a problem but it do...
a few days ago a red window appeared on the software saying that there was a problem with the payment, I checked the credit card and i actually used it to pay something else but spotify refuses to ad...
Spotify
930 Views
4 replies
0 likes
I am a student and am trying to sign up for the Hulu + Student Spotify subscription. I have been a student subscriber for a long time now, but when I try to activate my new Hulu account I get this error, "We’re having trouble authorizing your account...
I am a student and am trying to sign up for the Hulu + Student Spotify subscription. I have been a student subscriber for a long time now, but when I try to activate my new Hulu account I get this er...
Newbie
39639 Views
62 replies
17 likes
So my parents bank account statement it shows that they have been being charged ever since janurary and it’s been 10.67 each month now they have still charged for April as well but I only have the free trial which I will get canceled after the free t...
So my parents bank account statement it shows that they have been being charged ever since janurary and it’s been 10.67 each month now they have still charged for April as well but I only have the fr...
Roadie
601 Views
1 replies
0 likes
Hola, buenas tardes, es posible pagar mi cuenta premium con tarjeta debito (pay u o pay pal) en Colombia, es que solo aparece para pagar con tarjeta credito. Muchas Gracias. Atentamente, Carolina Melo
Hola, buenas tardes, es posible pagar mi cuenta premium con tarjeta debito (pay u o pay pal) en Colombia, es que solo aparece para pagar con tarjeta credito. Muchas Gracias. A...
Roadie
37640 Views
2 replies
1 likes
I'm suppose to get Spotify through my rogers phone plan as an add on. Spotify stopped working and I had to pay 9.99 plus 4.99 to use Spotify.Rogers said they have tried to fix it but said I needed to contact spotify. I'm really confused when I've bee...
I'm suppose to get Spotify through my rogers phone plan as an add on. Spotify stopped working and I had to pay 9.99 plus 4.99 to use Spotify. Rogers said they have tried to fix it but said I needed ...
Newbie
650 Views
2 replies
0 likes
Compre spotify premium y no puedo escuchar musica sin internet
Compre spotify premium y no puedo escuchar musica sin internet
Roadie
404 Views
1 replies
0 likes
I received an email saying that you have been sending me several emails due to the fact that you were unable to process my payment for Spotify Premium. So I changed the credit card from VISA to AMEX, and still pops up a note saying that the payment m...
I received an email saying that you have been sending me several emails due to the fact that you were unable to process my payment for Spotify Premium. So I changed the credit card from VISA to AMEX,...
Roadie
465 Views
1 replies
0 likes
Pague mi promocion de 99 por dos meses en el oxxo & aun no se ah activado
Pague mi promocion de 99 por dos meses en el oxxo & aun no se ah activado
Roadie
474 Views
1 replies
0 likes
Hi, I tried to sign up for student premium for $5. I was just accepted to Spalding University. Spotify told me I couldn't qualify yet so then I tried to verify my being a student. I didn't think it went through - yet I have a charge of over $5 to my ...
Hi, I tried to sign up for student premium for $5. I was just accepted to Spalding University. Spotify told me I couldn't qualify yet so then I tried to verify my being a student. I didn't think it w...
Roadie
365 Views
1 replies
0 likes
I subscribed to premium the 6/4. My phone still provides free service. logging out and in again doesn’t work. Checked the receipt and there is not mix up with accounts. Logging with Facebook doesn’t help either.
I subscribed to premium the 6/4. My phone still provides free service. logging out and in again doesn’t work. Checked the receipt and there is not mix up with accounts. Logging with Facebook doe...
Spotify
451 Views
3 replies
0 likes
So yeahI wanted to buy Spotify Premium with discount for students and school students, I'm school student so okey. I punched in number of credit card etc. then I needed to confirm that I'm a student or school student, there was only option for colleg...
So yeah I wanted to buy Spotify Premium with discount for students and school students, I'm school student so okey. I punched in number of credit card etc. then I needed to confirm that I'm a studen...
Spotify
640 Views
4 replies
0 likes
