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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67495 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132696 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68337 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251321 Views
155 replies
13 likes
How do i pay onetime for family? I dont want to be charge every month.
How do i pay onetime for family? I dont want to be charge every month.
Casual Listener
591 Views
2 replies
0 likes
I recenty discovered that my spotify status was changed to a free account. I have had a premium account since January. When I bought spotify my receipt says I have a premium account. I don't understand why my account status has been changed.Can someo...
I recenty discovered that my spotify status was changed to a free account. I have had a premium account since January. When I bought spotify my receipt says I have a premium account. I don't understa...
Community Legend
269 Views
1 replies
0 likes
All my downloaded music is unplayable now. I have the premium and I've had to do this before. But now it won't let me even download. Why does this keep happening?
All my downloaded music is unplayable now. I have the premium and I've had to do this before. But now it won't let me even download. Why does this keep happening?
Community Legend
263 Views
1 replies
0 likes
I was just charged on the 23/03/2018 and I want help to stop it I don’t have premium.
I was just charged on the 23/03/2018 and I want help to stop it I don’t have premium.
Community Legend
270 Views
1 replies
0 likes
I love Spotify and been paying premium for awhile. I then switched to the family plan but I’m still paying for the premium when I’m now under someone else’s account. It’s charging us twice. I want my money back for those months. My family and I will ...
I love Spotify and been paying premium for awhile. I then switched to the family plan but I’m still paying for the premium when I’m now under someone else’s account. It’s charging us twice. I want my...
Community Legend
245 Views
1 replies
0 likes
Boa tarde, hoje fui entrar em meu spotify e verifiquei que minha conta familiar nao se encontrava mais ativa, sendo que todos do meu grupo estavam ativos, gostaria de saber o que aconteceu, e quero voltar o mais rápido possivel pra o plano.
Boa tarde, hoje fui entrar em meu spotify e verifiquei que minha conta familiar nao se encontrava mais ativa, sendo que todos do meu grupo estavam ativos, gostaria de saber o que aconteceu, e quero v...
Spotify Star
209 Views
1 replies
0 likes
Hello,I have received 2 x sms, one month apart advising my mobile number has been charged for spotify premium, although I did not sign up to spotify premium. Can you please advise what is happening? Thank you.
Hello, I have received 2 x sms, one month apart advising my mobile number has been charged for spotify premium, although I did not sign up to spotify premium. Can you please advise what i...
Community Legend
292 Views
1 replies
0 likes
How do I get my husbands premium account reinstated
How do I get my husbands premium account reinstated
Community Legend
263 Views
1 replies
0 likes
I am currently paying twice a month for 2 premium accounts. This was an accident and I want to cancel one of these accounts. How do I do this.
I am currently paying twice a month for 2 premium accounts. This was an accident and I want to cancel one of these accounts. How do I do this.
Community Legend
268 Views
1 replies
0 likes
I have not used Spotify in over a year yet I am being charged every month. I thought maybe I made an error and forgot to officially cancel it but I didn’t and when I log onto my spotify my account isn’t even premium. ???? Not sure what account my car...
I have not used Spotify in over a year yet I am being charged every month. I thought maybe I made an error and forgot to officially cancel it but I didn’t and when I log onto my spotify my account is...
Community Legend
513 Views
1 replies
0 likes
I want to cancel my free month trial but i don't see the option anywhere, I don't remember the exact day I started it but it was close to toe 6th of march, thank you.
I want to cancel my free month trial but i don't see the option anywhere, I don't remember the exact day I started it but it was close to toe 6th of march, thank you.
Spotify Star
1380 Views
6 replies
1 likes
Qué tal. El pago que hice para cuenta premium de 3 meses no se ha reflejado en mi cuenta. De hecho el pago se realizó, pero ni siquiera pude entrar a mi sesión. Es decir, mi usuario se pudo registrar después de haber realizado el pago.
Qué tal. El pago que hice para cuenta premium de 3 meses no se ha reflejado en mi cuenta. De hecho el pago se realizó, pero ni siquiera pude entrar a mi sesión. Es decir, mi usuario se pudo registrar...
Newbie
2761 Views
4 replies
1 likes
I'm currently a student studying at the University of St. Andrews in Scotland, but I live in the US. Why am I not able to get the UniDays student discount?
I'm currently a student studying at the University of St. Andrews in Scotland, but I live in the US. Why am I not able to get the UniDays student discount?
Spotify Star
877 Views
3 replies
0 likes
I would like to know if I have chance to get back my money so that I can pay the Family pack. Thanks
I would like to know if I have chance to get back my money so that I can pay the Family pack. Thanks
Spotify Star
623 Views
1 replies
0 likes
I bought a student subscription for Spotify. However, I realized under the verification procedure that high school students do not qualify. The problem is that my bank account lost the 5 dollars but there is no premium activated.
I bought a student subscription for Spotify. However, I realized under the verification procedure that high school students do not qualify. The problem is that my bank account lost the 5 dollars but ...
Spotify Star
449 Views
1 replies
0 likes
I got premium through a carrier in my country but it's not activated on spotify and i have no idea how to ask them. anyone know what i do?
I got premium through a carrier in my country but it's not activated on spotify and i have no idea how to ask them. anyone know what i do?
Spotify Star
214 Views
1 replies
0 likes
Hi! I purchased premium with my grab points. The points has been deducted but I still can’t use Spotify. What is wrong?
Hi! I purchased premium with my grab points. The points has been deducted but I still can’t use Spotify. What is wrong?
Newbie
1326 Views
2 replies
0 likes
I have a premium subscription. Why am I still getting commercials????
I have a premium subscription. Why am I still getting commercials????
Newbie
584 Views
4 replies
0 likes
I am still a student, I updated my payment information on my spotify subscription and it is now charging me the full price and not my student price. Additionally my hulu that was linked to it does not work anymore
I am still a student, I updated my payment information on my spotify subscription and it is now charging me the full price and not my student price. Additionally my hulu that was linked to it does no...
Roadie
285 Views
1 replies
0 likes
