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Charged not even got premium

Charged not even got premium

I have been charged and do not know why as I am on spotify free. I have contacted my bank to take action.

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1 Reply

Hello @Jo888, welcome to the Spotify Community!
Have you ever signed up for Spotify Premium? Have you ever had a free trial?

Probably your payment method is used on another account with active premium subscription.

Please follow this flow-chart that will help you solve this issue 🙂

 

 

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