Subscribed to premium. Getting free

[Ninistumpf]

I subscribed to premium the 6/4. My phone still provides free service. logging out and in again doesn’t work. Checked the receipt and there is not mix up with accounts. Logging with Facebook doesn’t help either. 

[MaríaCamila]

Hey @Ninistumpf, welcome to the Spotify Community!

It might be possible that you have two different accounts, so we'd recommend checking this info. Also, could you let us know if this happens on another devices?

In the meantime, we recommend you log out/back in with the username registered here.

Let us know how it goes 🙂

[Ninistumpf]

I tried with every method mentioned in this blog. I was able to solve it deleting the app and reinstalling it!
Thanks for your answer though!x

[Melody]

Hey there, @Ninistumpf

We're happy to hear you're up and running now.

Any questions in the future, we'll be...

spotify:track:7vqUr6K2Js9Paq4kdNSOm6:small

Have a great day,
/M