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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68754 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133444 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70188 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253474 Views
155 replies
13 likes
How do I cancel my Spotify account. I follow all the instructions - my account says I have a free subscription but they have charged my credit card $14.99. I can’t find how to cancel it?
How do I cancel my Spotify account. I follow all the instructions - my account says I have a free subscription but they have charged my credit card $14.99. I can’t find how to cancel it?
Newbie
301 Views
2 replies
0 likes
Recentemente adquiri Spotfy Premmy. O aplicativo no celular consta como Premium e funciona com todas as características de um Premium (até o momento), porém no aplicativo do meu computador consta como Free. Quando é que vai mudar pra Premium?
Recentemente adquiri Spotfy Premmy. O aplicativo no celular consta como Premium e funciona com todas as características de um Premium (até o momento), porém no aplicativo do meu computador consta com...
Casual Listener
279 Views
1 replies
0 likes
Hi I really love spotify and i want my fanily to use this also but they cant because there is no family plan! When it aill be available?
Hi I really love spotify and i want my fanily to use this also but they cant because there is no family plan! When it aill be available?
Spotify Star
278 Views
1 replies
1 likes
I bought Spotify premium with my student account and I was charged twice with and did not gain access to the premium account!!!!!!!!!
I bought Spotify premium with my student account and I was charged twice with and did not gain access to the premium account!!!!!!!!!
Community Legend
254 Views
1 replies
0 likes
My account was in overdraft when the monthly payment was due so I missed it.. how can I get the payment up and running again?
My account was in overdraft when the monthly payment was due so I missed it.. how can I get the payment up and running again?
Community Legend
271 Views
1 replies
0 likes
Hi i try canceling my free 30 day free try but use charge me $14.99 I want a refund
Hi i try canceling my free 30 day free try but use charge me $14.99 I want a refund
Community Legend
349 Views
1 replies
0 likes
Hi Community, I have problem with my PayPal account, so I can't pay with PayPal my Premium Account. I decidet to buy a GitfCard for 1 Month till i resolved the Problem with PayPal. But I go to my Subscription Page and it tells me I have no Premium an...
Hi Community, I have problem with my PayPal account, so I can't pay with PayPal my Premium Account. I decidet to buy a GitfCard for 1 Month till i resolved the Problem with PayPal. But I go ...
Community Legend
418 Views
3 replies
0 likes
We've hit a snagGive it another try. If that doesn't work, Please let Spotify know I though i would let you know. I'm having a problem connecting regaless if i click existing or new account. i have been using this acount for months now
We've hit a snag Give it another try. If that doesn't work, Please let Spotify know I though i would let you know. I'm having a problem connecting regaless if i click existing or new accou...
Casual Listener
2458 Views
6 replies
3 likes
Non riesco ad attivare la prova premium di 60 giorni; dopo aver inserito e confermato le credenziali PayPal, vengo rimandato alla schermata precedente che offre però 30 giorni. Inserendo nuovamente le credenziali e confermando la sottoscrizione per l...
Non riesco ad attivare la prova premium di 60 giorni; dopo aver inserito e confermato le credenziali PayPal, vengo rimandato alla schermata precedente che offre però 30 giorni. Inserendo nuovamente l...
Not applicable
616 Views
1 replies
0 likes
Hello. I paid for Spotify Premium using PayPal - my e-mail is verified and all, everything's top notch.Except that it doesn't show that I'm a premium member and on my app I'm still a basic member with no features.When I paid for Spotify Premium a bla...
Hello. I paid for Spotify Premium using PayPal - my e-mail is verified and all, everything's top notch. Except that it doesn't show that I'm a premium member and on my app I'm still a basic...
Casual Listener
708 Views
4 replies
0 likes
How does it work? Do i get some money back when the year isnt over yet when I switch that I prepaid for? Or do i just dont have to pay longer? Couldnt find an awnser.
How does it work? Do i get some money back when the year isnt over yet when I switch that I prepaid for? Or do i just dont have to pay longer? Couldnt find an awnser.
Music Fan
593 Views
1 replies
0 likes
Hello Why did I already get charged 1 month (CAD 9.99) of my Premium plan, if I didn't even get my free 1 month Trial?
Hello Why did I already get charged 1 month (CAD 9.99) of my Premium plan, if I didn't even get my free 1 month Trial?
Casual Listener
3456 Views
4 replies
0 likes
Hi, I cannot find any info on the family subscription in Spain (where I live). Could someone point me in the right direction?
Hi, I cannot find any info on the family subscription in Spain (where I live). Could someone point me in the right direction?
Roadie
1327 Views
2 replies
0 likes
I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
Casual Listener
392 Views
2 replies
0 likes
HII have a premium accountbut I had to cancel the credit card I use to pay it And I am trying to put the information of another card and they are not allowing meMy acc from apple is from Brasilbut I move to Panama. and the credit card I am trying to ...
HI I have a premium account but I had to cancel the credit card I use to pay it And I am trying to put the information of another card and they are not allowing me My acc from apple is...
Community Legend
638 Views
1 replies
0 likes
I already pay for premium but it doesn't works. What should i do?:((
I already pay for premium but it doesn't works. What should i do?:((
Community Legend
377 Views
3 replies
0 likes
I check my bank account you guys charge me for a month of spotify and now I cannot get on the app please help
I check my bank account you guys charge me for a month of spotify and now I cannot get on the app please help
Community Legend
259 Views
3 replies
0 likes
Tengo la suscripción de 99 al mes y el la tarde me descontaron dos veces 99 pesos osea 188 pesos, porque?
Tengo la suscripción de 99 al mes y el la tarde me descontaron dos veces 99 pesos osea 188 pesos, porque?
Newbie
313 Views
1 replies
0 likes
I have cancelled my son's subscription but am still being charged.
I have cancelled my son's subscription but am still being charged.
Spotify Star
217 Views
1 replies
0 likes
I pay $9.99 per month for premium. Yesterday I discovered a random charge on my bank statment for $119.88 and it was debited on a different day then my normal $9.99. I did live chat with a spotify employee and they found a random email address attach...
I pay $9.99 per month for premium. Yesterday I discovered a random charge on my bank statment for $119.88 and it was debited on a different day then my normal $9.99. I did live chat with a spotify em...
Roadie
2210 Views
1 replies
5 likes
