I’ve been charged for student premium and I’ve not received my Spotify premium yet

[31452olm7tmemas]

Plan

Student premium 

Country

India

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) IPhone 10R

Operating System

(iOS 10, Android Oreo, Windows 10,etc.) IOS 14.2

My Question or Issue

ive been charged for student premium and on my end the payment has been successful yet my account still displays that it’s a free account what am I supposed to do ?

[Mihail]

Hey @31452olm7tmemas,

Thanks for reaching out and welcome to the Community.

We've prepared a Spotify FAQ for the scenario where users have completed a payment, but can't see their Premium features. You can have a look at it here. We recommend going over all the steps listed there.

Keep us posted if that helps. We'll keep an eye out for your reply.