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I've payed twice

I've payed twice

I've switched miy account to premium family. On my VISA withdrawal there was the former amount 9,99 and the 14,99 for the family account... What to do to recup my 9,99?

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1 Reply

Hey @tommelino10, welcome to the Spotify Community!

 

Just to confirm, both payments that you mention show in your bank statement the same day?

 

When you upgrade from regular Premium to Premium for family, your remaining regular Premium time is adjusted for the higher Premium for Family rate. This means your renewal date will come earlier than usual, maybe even in the same month.

 

Let us know if you have questions. Have a great day!

 

 

JulianModerator
 
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