Spotify Community

ironmaidenname · 2019-08-04

Recently cancelled the recurring ios app subscription. It's pretty confusing and this support system is really frustrating. Um, can I at least get some credit for the times I was being charged twice for using the same account?

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · 2019-08-04

Hey @ironmaidenname, thanks for reaching out to the Community!

I'd recommend checking Spotify's refund policy > Charged more than once in a month? for more info and the next steps to take.

Have a great day 🙂

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I was being charged twice - through both Apple and directly through Spotify

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I was being charged twice - through both Apple and directly through Spotify

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