ISSUES ON REDEEMING MICROSOFT REWARDS GIFT CARD

[IshaanKaushik]

“Hi, I redeemed a 3-month Spotify Premium Individual code from Microsoft Rewards

My account is set to India and I’m not on any trial or discounted plan. When I try to redeem it at spotify.com/account/redeem, it says the code is invalid.

What should I do?

[ribezaz]

Hey, welcome to the community!

Spotify Premium redemption codes are usually tied to a specific region. If you redeemed a Microsoft Rewards code issued for a country other than the one your account is set to (in your case, India), the system will return it as invalid, even if your account isn't on a trial or discount plan. The only way to use the code is if the Spotify account region and the region for which the code was issued match. If you believe the code should be valid in your region, I recommend contacting Microsoft Rewards support directly to confirm the issuance area.

Keep me updated.

Cheers, ribezaz