Je n’arrive pas à faire fonctionner ma carte cadeau Spotify, le code ne marche pas

Je n’arrive pas à faire fonctionner ma carte cadeau Spotify, le code ne marche pas

_iyldz

Que dois je faire ? j’ai acheté cette carte dans un magasin et le magasin ne veut pas me rembourser... j’aimerai bien qu’on m’aide un peu ! merci et j’espère avoir une réponse hihi 

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3 Replies

Billy-J

Hey @_iyldz, thanks for reaching out to the Community!

 

I hope you don't mind me replying in English.

To confirm, you purchased a Spotify gift card at your local store and you're trying to return it but aren't able to?

 

Keep me posted!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

_iyldz
Oui, c’est bien ça

Billy-J

Hey @_iyldz,


Thanks for confirming!

In that case, if you have not redeemed the gift card, you would need to go back to the store where it was purchased and ask for a refund from them.


Spotify doesn't have any control over this since you brought the gift card from a store.

 

I hope this helps! I'll be here if you have additional questions.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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